cocorepublic.com.au Reviews 

In December 2022, I placed an order for a bed and a bedside table at Coco Republic Castle Hill. While the bed was discounted by 20%, the bedside table was not on sale. Even though I was told that the bed would arrive in May, I was required to make the full payment upfront, which I found to be an unfavorable company policy. I am unsure if this policy complies with consumer law, as charging customers the full price before delivering the goods and services seems questionable. While I understand that the company may have cash flow issues, I am concerned about what would happen if Coco Republic goes bankrupt during the five-month waiting period.
When I refused to make the full payment, the male salesperson consulted the manager, who asked me to pay 80% of the total cost instead. Unfortunately, I had to cancel the bedside table due to the store's erroneous advice. The salesperson assured me that the bedside table would look fabulous based on the room measurements and setting I provided, but it turned out to be too crowded, making my bed appear to adhere to the fireplace and giving the impression that the bed was on fire.
On April 14, 2023, I received an email from Coco Republic stating that my bed had arrived, but I also had to pay a 20% cancellation fee due to the canceled bedside table. When I inquired about the cancellation fee and the delivery date of my bed on April 24, 2023, the store manager informed me that my contract stated a delivery date in May, contradicting the April 14 email.
As a previous customer of Coco Republic, I am extremely frustrated with the Castle Hill store's handling of my order. Coco Republic has held onto my money for almost five months without releasing the bed to me. I am perplexed about why they are still holding onto the bed, and on top of that, I am being penalized for their erroneous professional advice. As a result of this experience, I would not recommend the Castle Hill store to other customers, as it seems that the customer is left in a disadvantaged position in the end.

My experience with Coco Republic has been nothing short of fantastic. Their team provided top-notch interior design services for my farm house in the Southern Highlands, transforming our living space into an elegant and comfortable haven that truly reflects our style. I wholeheartedly recommend Coco Republic for anyone seeking a remarkable and personalized design experience - a well-earned 5 stars!