COCUNAT Reviews 

8,609
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 222 reviews, reviewers had a great experience with this company. Customers frequently praise the products for their high quality, natural ingredients, and gentle formulas that deliver visible results, making skin smoother, firmer, and more radiant. Many appreciate the lightweight textures, pleasant scents, luxurious feel, excellent customer service, and fast, reliable delivery. However, some customers noted issues with product application, such as serum coming out too fast and being wasted. A few others felt certain products did not provide expected results, leading to dryness or no noticeable improvement. Additionally, some reviewers experienced significant delays in receiving orders, mentioning unhelpful AI customer service or lack of follow-up.

What people talk about most

Product

Users describe positive interactions with product, with many expressing love and satisfaction for the items,... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the products'... See more

Order

Customers had ambiguous experiences with order, with many reporting significant issues such as delayed or... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising fast delivery... See more

Customer service

Customers consistently note positive experiences with customer service, with many reviewers praising the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had been using another miconeedling product, but that caused redness. Yours, I'm happy to say, did not! It was somewhat harder to manage pressing the pump as I have arthritis. I also had way too mu... See more

Company replied

Rated 3 out of 5 stars

Didn’t receive the correct order but rectified a week or so later. First application disappointing since the serum comes out way too fast and much is lost in drips or spillages. Have to stop the pro... See more

Company replied

Rated 3 out of 5 stars

I just used my second treatment and after the 3rd day my skin is looking a little dry but I do feel it’s helping minimally with smoother skin and helping with fine lines. It’s not a dramatic differen... See more

Company replied

Rated 5 out of 5 stars

I’ve been using COCUNAT for a while now, and I’m honestly so impressed! The products feel so natural and luxurious — my skin looks noticeably more radiant and firm. I especially love how lightweight t... See more

Company replied


Company details

  1. Cosmetics Store

Written by the company

En Cocunat, nuestro principal compromiso es cuidarte; con cada producto, con nuestra atención, ayuda, mejoras en la web para que encuentres los productos, traer esas marcas que estabas buscando… con cada gesto queremos cuidarte, o como a nosotros nos g...


Contact info

3.9

Great

TrustScore 4 out of 5

9K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 48 hours

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3.9

All reviews

(8,609)

559 reviews in the last 12 months

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Rated 5 out of 5 stars

Super Skincare for Combi and Oily Skin…

I really like Combination Oily Skin Cream COCUNAT! I’ve been using it for a while, and it works great for my combination skin. It feels light, absorbs quickly, and keeps my skin balanced throughout the day. The design is stylish and modern, and the bottle is very convenient to use.

September 9, 2025
Unprompted review
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Reply from COCUNAT

We are delighted that our products work so well for you ✨

Rated 5 out of 5 stars

Super!

They have very nice products and I love them all! I recommend!

October 27, 2025
Unprompted review
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Reply from COCUNAT

Thank you so much for your review! We love to hear that you are happy with our products!😍

Rated 5 out of 5 stars

I had a wonderful experience!

I had a wonderful experience with COCUNAT !!! This skincare brand has extremely good products, the formulas are efficient and always let my skin radiant. They also have good textures which is something very important when it comes to skincare !!

October 22, 2025
Unprompted review
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Reply from COCUNAT

Thank you!!! we hope you continue to enjoy our products ✨✨✨✨.

Rated 5 out of 5 stars

Good experience

I had a great experience ordering from COCUNAT’s shop. Delivery was surprisingly fast and everything was packed safely. I ordered the Curl Moisturizer and Curl Booster. Both work for hydration, definition and frizz control. My curls have never looked better, I’ll definitely shop here again!

October 18, 2025
Unprompted review
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Reply from COCUNAT

We are happy to read this Yuliia! We love taking care of your hair 🤩

Rated 5 out of 5 stars

I’ve been using COCUNAT for a while…

I’ve been using COCUNAT for a while now, and I’m honestly so impressed! The products feel so natural and luxurious — my skin looks noticeably more radiant and firm. I especially love how lightweight the texture is; it absorbs quickly and leaves my skin soft, smooth, and glowing without feeling greasy. The packaging is beautiful too, and everything smells so fresh and clean. It’s super easy to use and has become such a relaxing part of my daily routine. Highly recommend COCUNAT if you want visible results and that healthy, natural glow! 💫✨

October 15, 2025
Unprompted review
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Reply from COCUNAT

Thank you so much for your review! We love to hear that you are happy with our products!😍

Rated 5 out of 5 stars

I’ve been using the COCUNAT Curl…

I’ve been using the COCUNAT Curl Moisturizer for a few weeks now, and I’m honestly impressed! My curls have never looked so defined and soft. The formula feels super lightweight, yet it gives amazing hydration without weighing my hair down. I love how natural and radiant my curls look — smoother, shinier, and much easier to manage.
Another thing I really appreciate is how easy it is to apply. The product spreads evenly, and a little goes a long way. Plus, the packaging is beautiful and feels premium, which makes the whole experience even better.
If you’re looking for a product that enhances your curls while keeping them healthy and frizz-free, COCUNAT Curl Moisturizer is definitely worth trying!

October 27, 2025
Unprompted review
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Reply from COCUNAT

Hello Carolina, we are happy you think the same as us about the hair oil😉 Enjoy your Cocunat Curls! ✨

Rated 5 out of 5 stars

Great brand

Delivered on time, good quality products and haven’t come out in any blemishes etc

October 20, 2025
Unprompted review
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Reply from COCUNAT

Thank you very much for your trust in Cocunat! 🌍💚

Rated 5 out of 5 stars

COCUNAT, a brand that truly stands out

Cocunat is such an inspiring brand! Their products are beautifully crafted, with amazing textures and natural scents. I really appreciate their commitment to clean, vegan, and toxin-free formulas, it’s clear they care deeply about quality and integrity.

The packaging is elegant and eco-conscious, and the whole brand experience feels thoughtful and authentic. Cocunat perfectly combines efficacy, ethics, and elegance, truly a brand to admire! 💛

August 14, 2025
Unprompted review
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Reply from COCUNAT

Hello 😊 Thank you very much for your 5 star rating ✨

Rated 5 out of 5 stars

I love Cocunat products

I love Cocunat products, with amazing textures and professional quality for our skin. Every skin need has a specific product that, trust me, works wonders on your skin. I absolutely recommend it.

October 20, 2025
Unprompted review
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Reply from COCUNAT

Thank you!!! we hope you continue to enjoy our products ✨✨✨✨.

Rated 5 out of 5 stars

Excellent products 😍😍😍

I love this micellar water! Gentle, effective, and perfect for busy mornings – cleans and refreshes in one step. 😍😍😍

October 27, 2025
Unprompted review
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Reply from COCUNAT

We are so happy to read your review! That's fabulous, you will love all our products ;) 😊💜

Rated 5 out of 5 stars

I love this stuff!

I love this stuff!! It's so amazing that I've given away ALL my other face creams and anti aging serums!

October 25, 2025
Unprompted review
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Reply from COCUNAT

Thank you for your feedback Donna! We love to hear that you're happy with our products ❤️!

Rated 1 out of 5 stars

Please refund my money back


Please refund my money back . I received the product and i went to post Office in Lisbon , i took pictures of the box, the formulary, and 2 witness, I have the paper registred from the post office to prove i sent the product intact to the address given by you- Cocunat Returns C/Newton22- Saint Estere de S..... 08635 Barcelona

October 2, 2025
Unprompted review
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Reply from COCUNAT

Hello!

Thank you for sharing your experience with us. We are very sorry for the inconvenience caused. ❤️

Customer satisfaction is our priority. Therefore, we kindly ask you to provide us with the requested information so we can find your case and provide you with a solution as soon as possible ✨

Rated 5 out of 5 stars

Considerate

Very considerate, respecting and taking into account the needs of the consumer. Showed genuine concern for my physical wellbeing. Very positive result.

October 3, 2025
Unprompted review
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Reply from COCUNAT

Hello Lene,

Thank you very much for your positive feedback❤️ It helps us continue to offer the best service and the best products!

Rated 5 out of 5 stars

Clinical Beauty Filler

Amazing! I am 76 years old and wasn’t expecting much from the at home micro needling product but boy was I surprised. I have used it four times now and I see an amazing difference in my skin. Fine line and sagging skin are clearly improving. Especially those sagging marionette lines around my lips. Definitely recommend this product and I am sure it works even better on younger skin.

October 20, 2025
Unprompted review
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Reply from COCUNAT

Hello Arlene,

Thank you for your comment❤️ We hope you continue to enjoy our products for a long time to come!✨

Rated 5 out of 5 stars

Amazing natural products!

I love Cocunat! Their products are truly natural, smell wonderful, and make my skin feel soft and healthy. Fast delivery and eco-friendly packaging are a big plus. Highly recommend!

October 19, 2025
Unprompted review
COCUNAT logo

Reply from COCUNAT

Hello Viktoria,

Thank you so much for your review! We love to hear that you are happy with our products!😍

Rated 3 out of 5 stars

NOT SURE!!!

hi I didn't see as much as an improvement as with other such products but I don't think I used it correctly... I still have 1/2 the bottle left!!!

am I suppose to push the plunger every time im stamp? seems like too much comes out if I do that.

I am going to try it with the balance of the serum and push the plunger each time. maybe that will work.

Any input?

October 7, 2025
Unprompted review
COCUNAT logo

Reply from COCUNAT

Hello Christine,

Thank you for sharing your experience with us! We are very sorry for any inconvenience you may have experienced.

From what you've told us, everything indicates that the method of use may not have been the most appropriate. Therefore, we believe the best course of action in this case is to offer you personalized attention.

We would love to learn a little more about your experience so we can give you specific recommendations to help you achieve better results.

Please attach the requested information so one of our experts can contact you 🤗💜

Rated 1 out of 5 stars

The lotion is sticky and does not…

The lotion is sticky and does not absorb into skin. Does not seem to be doing anything. Would like to return.

You want me to reply, but you did not send any info on where to do that.

October 16, 2025
Unprompted review
COCUNAT logo

Reply from COCUNAT

Hello Charlotte,

Thank you for sharing your experience with us! We are very sorry for any inconvenience you may have experienced.

From what you've told us, everything indicates that the method of use may not have been the most appropriate. Therefore, we believe the best course of action in this case is to offer you personalized attention.

We would love to learn a little more about your experience so we can give you specific recommendations to help you achieve better results.

Please attach the requested information so one of our experts can contact you 🤗💜

Rated 5 out of 5 stars

They stand behind their product.

I was impressed with their ad and tried it out. Unfortunately, my old skin did not respond as expected. Not only am I old, but my skin is extremely sun damaged from years of unprotected sun worship. ( I have very sensitive skin, so I sent the ingredient list to my dermatologist prior to trying it. His team looked it over, and said it looked fine.) I got a little bumpy and splotchy, so I was afraid to proceed with the serum. It disappeared pretty quickly, but I got spooked that I might be allergic to something
(The needles are totally painless btw.) They took care of the issue with integrity and grace. I continue to use their cleanser. What a breath of fresh air to deal with an honest company that truly stands behind their product. I would not hesitate to recommend the serum to others. I think my reaction was due to my sensitive, very thin skin.

October 12, 2025
Unprompted review
COCUNAT logo

Reply from COCUNAT

Hello Audrey,

Thank you for your review ✨ We love to hear that you are satisfied with our service. Whenever you need help, our Customer Love Team is at your disposal.

See you soon at Cocunat!💖

Rated 5 out of 5 stars

Great product, delivers as promised

Your product has worked really well and I was so pleased with it I ordered more! I have noticed it does improve gradually in the weeks following treatment. I did notice that the microneedle seemed to be sharper with the second treatment and penetrated more. Maybe they should be inspected more carefully? Is it safe to do the treatment more often than once a month?
I’m also very pleased with the sample products you sent, especially the face serum,
Thank you for such a great product!

September 9, 2025
Unprompted review
COCUNAT logo

Reply from COCUNAT

Hello Nadine,

Thank you for your feedback 💖 We love to hear that you're happy with our products!
Please provide us with your contact details so that we can assist you in resolving any queries you may have. 😍

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