Repeated Suspensions
Repeated Suspensions, Rude Support — Stay Away from Codeyonhost & WhatsHAM CRM Script
I’ve been using Codeyonhost for 3 years, only because the WhatsHAM CRM script I purchased from CodeCanyon is hosted exclusively on their servers. Every year, I’ve renewed both the script and VPS hosting, despite facing over 50 support issues across this period.
However, my recent experience is the final straw: • My VPS account was suspended on May 20, even though the renewal was due only on May 30 — no prior notice, no communication, nothing. • Whenever I faced server downtime or technical issues, Codeyonhost’s “dedicated WhatsApp support” was unprofessional, rude, and unhelpful — often responding with lines like “if interested, continue — else don’t”. • The only time they respond properly is when I raise public comments on CodeCanyon. Then they pressure me to update my review positively once the issue is temporarily fixed. After that, it’s back to poor service. • This feels like monopolistic behavior, forcing users to stay on their server just because the script runs only on it. • Support from both the script developer and Codeyonhost has been consistently unreliable, with critical issues taking days to resolve — damaging my business operations.
After years of tolerating this, I’ve now moved to a better server provider with faster support and lower cost. In India, there are many VPS providers offering far better service — I urge others to not fall for this trap.
As paying customers, we deserve transparency, respect, and reliable support — not arrogance and vendor lock-in.
May 21, 2025
Unprompted review