Promo by Cody McConnell Reviews 

230
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 103 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, noting their durability and how well they meet expectations. Many also appreciate the competitive pricing, finding the value to be excellent. Reviewers are often satisfied with the final product, which frequently matches or exceeds their initial design expectations. However, some customers also noted significant issues with delivery services, experiencing delays, lost packages, or lack of tracking information. A few other people also felt that the final product sometimes did not align with their order, citing discrepancies in color, size, or specific details.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design, with many stating that products arrived... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent quality of products... See more

Order

Customers consistently note ambiguous experiences with order, with some reviewers praising the quality and... See more

Delivery service

People report ambiguous experiences with delivery service, with some consumers praising fast delivery and... See more

Price

Customers had positive experiences with price, consistently finding it to be great and right for the quality... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Product is great as always but shipping took a little longer than it has in the past. I had to reach out because the package got stuck in customs but customer service was great and was able to get th... See more

Rated 5 out of 5 stars

Quality of the air fresheners are top notch and the price is right! Had gotten scented although I had initially ordered unscented. Cody corrected the issue within a timely manner and got me the unscen... See more

Rated 5 out of 5 stars

I’m always skeptical when ordering stuff online like this. Communication was short and simple with the whole process. I was very pleased with my air fresheners and the cool water scent is really good!... See more

Rated 5 out of 5 stars

I am pleasantly surprised! My coozies turned out great! The quality and design are better than expected. I'm glad I decided to give Cody McConnell-promo a try. I will definitely be using this comp... See more


Company details

  1. #3 of 3 best companies in Promotional Products Supplier
  2. #5 of 5 best companies in Corporate Gift Supplier
  3. #7 of 7 best companies in Promotional Item Store

Written by the company

Promo by Cody McConnell is a promotional merchandise company that offers unique promotional products such as; Custom 3D Die-Cut Rubber Keychains, Custom Die-Cut Air Fresheners, Custom Lanyards as well as many more. Over the past 3 years, with over 4.2 million products sold and have helped over 20,000 companies to date. With low minimum quantities and free digital mock-ups of your logo, Promo by Cody McConnell is the perfect way to market and advertise your business. We have top-tier graphic designers who create and individually design EVERY Free Digital Mock-Up, Order, and inquiry for all businesses and visions they have in mind.


Contact info

4.1

Great

TrustScore 4 out of 5

230 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 6% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.1

All reviews

(230)

101 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The coozies were top notch

The coozies were top notch, and I couldn't be happier with them. The communication was great, delivery was on time, and I will definitely buy more items !

July 26, 2025
Unprompted review
Rated 1 out of 5 stars

Completely odorless !

We are extemely disappointed with our purchase. The product is completey odorless. We wanted to do some pub for our company with this product but il will not be possible given the poor quality. We do not recommend !

June 14, 2025
Rated 3 out of 5 stars

Late Shipping

The design process was fine, but the production and shipping timeline is unacceptable. My product had a 3 week estimated ship time (I paid extra for expedited production) and here I am 6 weeks later, still with no product.

June 19, 2025
Rated 5 out of 5 stars

order was exactly what I expected

order was exactly what I expected. I was surprised that the smell was spot on and not over powering. I am impressed with the quality. Did have an issue with getting the order shipped on time, but sent an email and was replied to quickly and product was sent right out. Great customer service

June 19, 2025
Rated 5 out of 5 stars

Love my stickers!!

Love my stickers!!! But love putting them all over more lol!!! Great quality great detail on stickers!!! At first I was nervous about online ordering and all but it was Great and easy!! Can’t wait for my new order to come

May 5, 2025
Unprompted review
Rated 2 out of 5 stars

Quality?? Not here

Overall, just not impressed. Hassle from the first order, late by a month. Air fresheners, design was good , scent doesn’t last a week, 2 of them?? I’m not even sure what they are? Lemon is not even close. Quality control needs to be a thing. I mentioned the lemon, nothing, but that’s ok, I’ve already paid for it.shipping hassle, Every time UPS wants $$$$

May 15, 2025
Rated 5 out of 5 stars

Excellent Design Experience

Working with Cody on our project was easy, and he was able to understand the assignment of what we wanted for our business magnets. The magnets turned out wonderfully, and our customers have been giving us compliments on them regularly.

May 16, 2025

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