Product is great as always but shipping took a little longer than it has in the past. I had to reach out because the package got stuck in customs but customer service was great and was able to get th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #3 of 3 best companies in Promotional Products Supplier
- #5 of 5 best companies in Corporate Gift Supplier
- #7 of 7 best companies in Promotional Item Store
Written by the company
Promo by Cody McConnell is a promotional merchandise company that offers unique promotional products such as; Custom 3D Die-Cut Rubber Keychains, Custom Die-Cut Air Fresheners, Custom Lanyards as well as many more. Over the past 3 years, with over 4.2 million products sold and have helped over 20,000 companies to date. With low minimum quantities and free digital mock-ups of your logo, Promo by Cody McConnell is the perfect way to market and advertise your business. We have top-tier graphic designers who create and individually design EVERY Free Digital Mock-Up, Order, and inquiry for all businesses and visions they have in mind.
Contact info
23 Echovalley Drive, L8J0K4, Stoney Creek, Canada
- 9059790161
- info@codymcconnell-promo.com
- codymcconnell-promo.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 6% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast, easy, inexpensive
The coozies were top notch
The coozies were top notch, and I couldn't be happier with them. The communication was great, delivery was on time, and I will definitely buy more items !
Great quality!!
Great quality!!
They turn my designs into amazing 3D magnets. We love it!
Completely odorless !
We are extemely disappointed with our purchase. The product is completey odorless. We wanted to do some pub for our company with this product but il will not be possible given the poor quality. We do not recommend !
Late Shipping
The design process was fine, but the production and shipping timeline is unacceptable. My product had a 3 week estimated ship time (I paid extra for expedited production) and here I am 6 weeks later, still with no product.
order was exactly what I expected
order was exactly what I expected. I was surprised that the smell was spot on and not over powering. I am impressed with the quality. Did have an issue with getting the order shipped on time, but sent an email and was replied to quickly and product was sent right out. Great customer service
The air fresheners are so nice
The air fresheners are so nice! Production and shipping time took a little long but we are happy with the end result
Amazing experience From the pricing to the communication…
From the pricing to the communication the overall experience with company was amazing!! And then the product arrived and it was amazing 🤩
Well done 5stars
Love my stickers!!
Love my stickers!!! But love putting them all over more lol!!! Great quality great detail on stickers!!! At first I was nervous about online ordering and all but it was Great and easy!! Can’t wait for my new order to come
Awesome customer service and product
Awesome customer service and product. Will continue to use them for future orders
Awesome customer service
Awesome customer service. Quick response with art work. I ordered key chains for my corporation and they turned out excellent. Cody is great to work with.
Quality?? Not here
Overall, just not impressed. Hassle from the first order, late by a month. Air fresheners, design was good , scent doesn’t last a week, 2 of them?? I’m not even sure what they are? Lemon is not even close. Quality control needs to be a thing. I mentioned the lemon, nothing, but that’s ok, I’ve already paid for it.shipping hassle, Every time UPS wants $$$$
Excellent Design Experience
Working with Cody on our project was easy, and he was able to understand the assignment of what we wanted for our business magnets. The magnets turned out wonderfully, and our customers have been giving us compliments on them regularly.
Expectations blown away!!!
Product arrived as promised and turned out even better than imagined!
The product was very good quality
The product was very good quality. It was delivered in a timely manner. Pricing was good and the ordering process was easy. I would recommend this company to anyone needing company promo items.
horrible smell and wrong fragrance
received the wrong fragrance and smells horrible. instant headache
Absolutely love working with your company
Ordering process is so easy! Completed item looks exactly as described in the mock up. Shipping is very fast as well. Great pricing.
I like the overall design but the scent…
I like the overall design but the scent sucks to put it as nice as possible.I ordered clean linen and it smells terrible. I'm giving them away for free, but I am almost embarrassed to give them away.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








