Coffee Cabinet Reviews 11

TrustScore 4.5 out of 5

4.3

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Company details

  1. Countertop Store
  2. Coffee Machine Supplier
  3. Coffee Roasters
  4. Coffee Store

Written by the company

At Coffee Cabinet, we’re passionate about helping coffee lovers achieve barista-quality results at home. As a trusted supplier of premium coffee machines, accessories, and maintenance products, we strive to deliver only the best to our customers. Our curated selection includes everything you need to maintain and enhance your coffee machine, from eco-friendly descalers to precision water filters. What sets us apart is our commitment to quality, transparency, and exceptional customer service. Every product we offer is carefully chosen to ensure top-tier performance, helping you enjoy consistently perfect coffee while prolonging the life of your machine. We’re proud to be your go-to destination for all your coffee care needs, and we aim to make every cup as satisfying as the last. Your satisfaction fuels our mission. Share your experience with us – we’d love to hear how we’ve helped make your coffee moments even better! Visit us at www.coffeecabinet.co.uk for more information. Thank you for choosing Coffee Cabinet!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Rated 3 out of 5 stars

Disappointed

Sent two emails about my order almost 2 weeks ago and also called their help line and no one got back to me at any point. Very poor customer service. Was emailing about dispatch as it was slow and no estimate was given as to dispatch or arrival.

*Update* company did respond and did offer good will gesture. Emails had just went through to spam so we’re not received.

September 3, 2025
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Reply from Coffee Cabinet

Hi Lauren,

We're really sorry your order didn’t arrive in time for the gift you had planned, and that our reply to your email was slower than it should have been. Your order was dispatched promptly, but delays to Northern Ireland deliveries can sometimes occur due to the courier process. We’ve since been in touch directly to apologise properly and to offer a goodwill gesture. This isn’t the standard of service we want to provide, and your feedback is helping us improve.

Coffee Cabinet Team

Rated 5 out of 5 stars

Great company

Great company, and lots of fabulous choices! I reached out to customer services via the chat option, and a great guy called Will was fantastically helpful, and very patient. Not at all pushy, as some companies can be, helped me make informed choices based on my individual taste. 5 🌟

August 20, 2025
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Reply from Coffee Cabinet

Thank you so much for the lovely feedback! We're really glad we could help you find the right setup without any pressure. We always want our customers to feel confident in their choices, so it’s great to hear this came across. Enjoy your new coffee experience!

Rated 5 out of 5 stars

Lovely swift service

Lovely swift service, communication and secure delivery. I bought a package including coffee machine and accessories. All delivered in perfect order. Would highly recommend.

August 4, 2025
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Reply from Coffee Cabinet

Thank you so much for your kind words! We’re delighted to hear your machine and accessories arrived quickly and safely. It means a lot that you’d recommend us, enjoy your new coffee setup!

Rated 5 out of 5 stars

A fantastic experience with Coffee…

A fantastic experience with Coffee Cabinet from the first time i contacted them. The support I received was absolutely first class, above and beyond any faceless big chain (like currys or argos). If you're a bit on the fence choosing a small independent company over a high street shop you have nothing to worry about at all. I honestly can't fault a thing about them 😎

April 28, 2025
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Reply from Coffee Cabinet

Thanks for the 5 stars! Delighted to hear you had a great experience, we're always here if you need anything.

Rated 5 out of 5 stars

Just the job

Water filters at a reasonable price, delivered promptly. What more can you expect?

March 31, 2025
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Reply from Coffee Cabinet

Thanks for taking the time to leave a review, we’re thrilled you’re happy with your order!

Rated 5 out of 5 stars

Bought a De Longhi bean to cup machine

Bought a De Longhi bean to cup machine. Really quick delivery, well packaged - excellent service.

March 26, 2025
Unprompted review
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Reply from Coffee Cabinet

Thank you so much for your kind words! We’re really happy to hear you’re enjoying your De’Longhi machine! Making great coffee at home should be simple, and we’re glad we could help.

Rated 5 out of 5 stars

Morning Mood Coffee

Always apprehensive to purchase products from a non ‘mainstream’ supplier but my first experience with this company has been great. A great quality machine, that makes outstanding coffee, perfect way to brighten up my morning feeling ☕️

Within my purchase I had been given a discount to use on accessories - a small but generous incentive to redeem on future purchases.

Thank you !

March 10, 2025
Unprompted review
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Reply from Coffee Cabinet

We really appreciate you taking the time to leave a review! Delighted to hear your De’Longhi is treating you well – enjoy every cup!

Rated 5 out of 5 stars

Lovely new coffee machine

Ordered a new Eletta Explore coffee maker on sale and it came with free glasses. Great service with tracked delivery. Thanks!

February 28, 2025
Unprompted review
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Reply from Coffee Cabinet

Really appreciate your review! There’s nothing better than seeing customers enjoy their machines – thanks for choosing Coffee Cabinet.

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