Very calm atmosphere and suitable for…
Very calm atmosphere and suitable for doing some studying or work
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
"The Coffee House is a chain of independent coffee shops across the North West of England. We serve a variety of hot and cold drinks, along with homemade food such as sandwiches, paninis, salads, toasties and cakes galore. We pride ourselves on customer service delivered in warm, comfortable and modern surroundings both sit and takeaway."
Taurus Park, WA57ZT, Warrington, United Kingdom
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very calm atmosphere and suitable for doing some studying or work
Visited the Wigan Store. Ordered an Americano and a Latte. The Americano was just like drinking milky water with the coffee taste very weak. Discarded half the cup contents. The latte was just luke warm from serving, after 5 mins it was practically cold. Result, half a cup discarded. Will not be returning
Yesterday for the first time, myself and my husband called into the Coffee House Causeway
on Wilderspool Causeway in
Warrington WA4 6PS. What a lovely experience we had. The cafe was modern, clean and bright. The tables were set out with plenty of space between them so no-one could overhear your conversation, which in itself is a rarity these days. The cafe served a variety of hot and cold drinks, snacks, and also provided a hot and cold menu. We savoured café lattés and freshly baked cakes. Our coffees were made true to our requests, and we can honestly say it is possibly the smoothest brand of Coffee we have ever indulged ourselves in. The young ladies who served us, Chloe and Lucy, were so friendly and brilliant. They were very busy but they made our experience so memorable. They spoke passionately about the Coffee House brand, the Company and its origins, and they confirmed that all their food is freshly prepared everyday. We can't wait to return again next week for lunch!! Well done girls and thank you!!
Another 6 weeks have passed, and still no response back from Coffee House. Having called them out on Facebook for poor customer service, they have blocked me!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.