Coffeepods Reviews 502

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

As always, these guys are on top of their game!! Good products, quickly dispatched to wherever you want them, a majority of mine are used at work, so that's where they come!! The 'added bonuses' ar... See more

Rated 5 out of 5 stars

The absolute BEST flavoured coffee pods I've ever had! Fantastic! Service is quick, friendly and just brilliant! I have had a few issues with Pods spraying everywhere but there's only a few and it doe... See more

Rated 5 out of 5 stars

Ordered the vegan milk pods as now lactose intolerant. Arrived within 2 days of ordering with a lovely pack of Dean's shortbread. Unfortunately I can't eat these, but my husband will love a packet... See more

Rated 5 out of 5 stars

Always order from this company and always deliver my Hazelnut coffee pod’s promptly… Get a discount for ordering in bulk automatically. Got some free pods with my order as well as some shortbread b... See more

Company details

  1. Coffee Store

Information provided by various external sources

Bringing you the finest coffee from around the world in Pod Form.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

502 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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Rated 5 out of 5 stars

Pods. Great selection 👍🏼👍🏼

Fantastic transaction, easy to order and kept up to date with the delivery too. The coffee is delicious, so far I’ve only tried 3 different ones and I’ve also tried the milk. I can honestly say that I’m very impressed with everything. The only downside is that the pods haven’t got any indication of what number to set the machine on, so that’s a bit hit and miss. Other than that. Fantastic.

November 20, 2023
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Reply from Coffeepods

Thank you for reviewing us on Trustpilot.

Rated 5 out of 5 stars

Excellent delivery time.

The delivery time was really quick, my order arrived two days after I placed my order,good mix of coffees and hot chocolate,although I didn't like the hazelnut or the ginseng flavours,I think next time I order,I will chose ones that I know I will like.

November 15, 2023
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Reply from Coffeepods

Thank you for reviewing us on Trustpilot.

Rated 2 out of 5 stars

Cheaper not always better

Tried the dolce gusto pods as a cheaper alternative, but will be sticking with the originals. Coffeepods version was weak and a horrible after taste. Customer service was good though and offered a refund upon return of unopened bags.

November 15, 2023
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Reply from Coffeepods

Hi Martine, thank you for your comments.
Trust pilot is for people to review us as a company and not for product reviews. There is a product review aria on our website so people choosing products can see what other people think of them. You said our customer services was good so it would have been nice to receive more than 2 stars.

Rated 5 out of 5 stars

Best little coffee pod company

Been buying from this company for a few years now and the service has remained consistently good.

Delivery is usually quick , ordering easy and competatively priced pods.

November 7, 2023
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Reply from Coffeepods

Thank you for reviewing us on Trustpilot.

Rated 1 out of 5 stars

Poor customer service and product

Asked about returning pods as cafe au lait smelt like wet dogs and the Irish cream, creme brûlée and hazelnut are milk pods not containing coffee and do not come with coffee, despite being told they are ‘all-in-one’ pods. Strangely, their customer service hasn’t replied after 5 working days.

November 9, 2023
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Reply from Coffeepods

We have had no emails from you at all regarding your order, so to say we have not responded is simply not true. We have excellent customer service and resolve any issues quickly. If you had actually emailed us we would have resolved any issue to your satisfaction.

Rated 5 out of 5 stars

I love CoffeePods

I love CoffeePods. The coffee is great. Decaff and a milk pod every morning is my go to
The staff are even better. Helene went above and beyond. I had inadvertently ordered Nespresso coffee with Dolce Gusto milk pods and rather than just send she queried with me so I could correct
That’s service 😊

October 20, 2023
Rated 5 out of 5 stars

I have been subscribed to CoffeePods…

I have been subscribed to CoffeePods for more than half a year. Very nice experience! Coffee pods with a variety of choices, good quality, easy to reschedule, and delivered on time. I will stick to it and highly recommend it!

November 3, 2023
Unprompted review
Rated 4 out of 5 stars

Not enough milk pods.

Haven't tried all of my large latte bundle, but I have had a fair few ristretto coffees with 1 pod of coffee & 1 of the normal milk. Those I would give a 5☆ rating. I have noticed that I am 1 lot of milk fewer than I am of coffee. I work on a 1 to 1 of each basis. Feel that is a let down.

October 2, 2023

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