coffeetime.si Reviews 78

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the incredibly fast delivery, often receiving their orders much quicker than expected, sometimes even the next day. Many highlight the excellent quality of the products, finding them to be exactly as described and perfect for their needs, including high-quality coffee and coffee gear. The service is frequently described as excellent, with people appreciating the helpful and kind staff, and the overall smooth and positive experience. Reviewers also note the thoughtful personal touches, such as handwritten thank you notes and well-packaged items, which make the experience feel special. However, some people mentioned that one item did not meet expectations regarding its ability to keep contents warm for a reasonable duration.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting its speed and... See more

Product

Customers had positive experiences with products, consistently praising their quality and accuracy to... See more

Quality

People report positive experiences with quality, highlighting that products are as described and meet... See more

Service

Reviewers highlight positive aspects of service, consistently praising the kindness and helpfulness of the... See more

User experience

Reviewers mention positive feedback about user experience, with many expressing satisfaction and happiness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Express checkout with Apple Pay was super convenient. Got the product within 2 days, another EU country, free shipping. Safely packaged with a hand written thank you note. And the product is amazing.... See more

Company replied

Rated 5 out of 5 stars

I recently purchased an Aeropress Go from coffeetime.si and I couldn’t be happier with the experience. The delivery was incredibly fast – much quicker than I expected – and the package included a... See more

Company replied

Rated 5 out of 5 stars

Good advice, kind & helpful service who helped me to decide what kind of expresso setup would match my expectations, good selling price, products of quality. As soon as the order was validated, work... See more

Company replied

Rated 5 out of 5 stars

Excellent service, fresh coffee, and always a pleasure ordering with a local business like they are. You get a personal message and sometimes random samples to try out. Always very prompt delivery, so... See more

Company replied


Company details

  1. Coffee Store
  2. Coffee Roasters
  3. Food and Beverage Consultant
  4. Tea House

Written by the company

At Coffeetime, we believe that every warm drink tells a story. We are a small-batch micro-roastery based in the beautiful Slovenian Istria, where passion for coffee meets dedication to quality. Our mission is simple – to bring people together over exceptional coffee, tea, and other warm beverages. As a specialty micro-roastery, we carefully select high-quality green coffee beans from trusted producers around the world and roast them in small batches to highlight their unique character. We focus on transparency, freshness, and flavor, offering single-origin coffees that showcase the best of each region. But Coffeetime is much more than coffee. We provide everything you need to enjoy your perfect warm drink at home, in the office, or in your café. From premium coffee grinders, brewers, and espresso machines to teapots, matcha sets, and hot chocolate – if it belongs to the world of warm drinks, you’ll find it with us. We are proud to serve both individuals and professionals in the HoReCa industry, always supporting our customers with advice, education, and reliable service. Whether you are just starting your coffee journey or you are already an experienced barista, Coffeetime is your trusted partner. For us, warm drinks are not just a daily habit – they are a culture, a moment of relaxation, and a way to connect with others. At Coffeetime, you’ll discover that every sip can be an experience.


Contact info

4.8

Excellent

TrustScore 5 out of 5

78 reviews

5-star
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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Next-day delivery and a handwritten note — rare touch

Ordered one day, arrived the next — couldn't ask for more. What really stood out was a handwritten personal note tucked inside the package. That kind of touch is rare these days. Highly recommend.

June 12, 2026
Unprompted review
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Reply from coffeetime.si

Hello Dario

Thank you for your time and such positive feedback. In today's fast-paced world, we at coffeetime.si consciously take the time for every single package and customer, as a genuine connection means the most to us. We are delighted that you are happy with both the delivery and our small token of appreciation.

Best regards
The coffeetime.si team

Rated 5 out of 5 stars

Fast shipping

Fast shipping across Europe and great product.

May 4, 2026
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Reply from coffeetime.si

Thank you for your feedback. We strive for the fastest possible delivery and high-quality products, so we truly appreciate it when our customers notice these efforts.

Rated 5 out of 5 stars

I bought the Gaggia UP and the Mignon…

I bought the Gaggia UP and the Mignon Libra 65, together with a few accessories, and I’m extremely happy with the whole experience. Everyone at CoffeeTime was incredibly kind and helpful from the start. They took the time to personally show me how the Gaggia machine works, which meant a lot to me as a beginner.

They also gave me some freshly roasted coffee to take home — and it was absolutely amazing.

When I accidentally misadjusted the grinder at home, they responded very quickly and helped me remotely in a very patient and friendly way. Truly a kind, responsive, and supportive team.

I highly recommend buying from CoffeeTime. Thank you again for such a positive experience!

April 30, 2026
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Reply from coffeetime.si

Dear Jožica, thank you so much for taking the time to share such a detailed review! We are thrilled to hear that you are happy with your new Gaggia and Mignon Libra setup.

Helping our customers master their equipment is what we love most, and we’re glad we could assist you with the grinder adjustments. We hope you continue to enjoy the freshly roasted coffee! Should you need any more tips on your coffee journey, our team is always here for you.

Happy brewing,
Your CoffeeTime Team

Rated 5 out of 5 stars

fast delivery

fast delivery. products are as described. 5/5

April 13, 2026
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Reply from coffeetime.si

We are glad to hear the delivery was fast and the products met your expectations. We appreciate your support for our specialty coffee community.

Rated 5 out of 5 stars

Fast sending and delivery

Fast sending and delivery, fast response about product questions. Great quality products for home baristas, everything as I expected.

April 7, 2026
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Reply from coffeetime.si

Thank you for your feedback. We are glad to hear that you are satisfied with our delivery speed, customer support, and the quality of our equipment for home baristas.

Enjoy your coffee brewing.

coffeetime.si team

Rated 5 out of 5 stars

Excellent quality

March 30, 2026
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Reply from coffeetime.si

Thank you for your review! We're glad to hear you're happy with the quality. We look forward to serving you again!

Rated 5 out of 5 stars

Excellent super fast delivery and…

Excellent super fast delivery and excellent products! thank You 🙏

April 2, 2026
Unprompted review
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Reply from coffeetime.si

Thank you very much for your feedback and the 5-star rating. We are pleased to hear that you are satisfied with our fast delivery and the quality of coffeetime.si products. We strive to maintain excellence in both our service and our specialty coffee offerings.

Rated 5 out of 5 stars

Cofe

Top very happy with order and with coffe

February 23, 2026
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Reply from coffeetime.si

Thank you for your review and the five-star rating. We are very pleased to hear that you are happy with both your order and the quality of our coffee at coffeetime.si. Our goal is to provide a seamless experience for every customer.

Rated 5 out of 5 stars

Great shop to buy coffee.

It is easy to navigate the shop and edit your subscription. Delivery is fast.

Great seller. Really satisfied after 2 deliveries.

February 11, 2026
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Reply from coffeetime.si

Thank you for your feedback. We strive to provide a fast and seamless experience for all our customers, so your review means a lot to us.We are glad you are satisfied after your first two deliveries.

Rated 1 out of 5 stars

Item not like described lack of what is…

Item not like described lack of what is made for keeping warm at least for a 3 hrs.

February 4, 2026
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Reply from coffeetime.si

Thank you for your feedback, however, we believe there has been a mistake in submitting this review.

Your order consisted of a Puck screen for a portafilter and an AquaGusto water scale filter. Neither of these products is designed to maintain heat, as they are technical tools used for coffee preparation and machine maintenance.

It appears your description may be intended for a different product or provider, as the issue mentioned does not align with the characteristics of the items purchased. We kindly ask you to verify your order. Should you require any further assistance or clarification regarding the use of your products, please contact us and we will be happy to help.

Rated 5 out of 5 stars

Great products, fast delivery, highly recommended

Express checkout with Apple Pay was super convenient. Got the product within 2 days, another EU country, free shipping. Safely packaged with a hand written thank you note. And the product is amazing. Great job coffeetime!

February 3, 2026
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Reply from coffeetime.si

Thank you very much for your kind words and for sharing your experience with coffeetime.si. We are glad to hear that the express checkout and fast delivery met your expectations. Providing high-quality products along with a personal touch in our packaging is our priority, so we are thrilled to know you enjoyed the hand-written note.

We look forward to serving you again in the future.

Rated 5 out of 5 stars

Great

Prices were reasonable. Products arrive well packaged and fast. You are doing a great job! Keep it up!

February 2, 2026
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Reply from coffeetime.si

Thank you very much for your kind feedback and great rating! We’re delighted to hear that you were satisfied with our prices, packaging, and delivery speed. We’ll continue to do our best to maintain the same level of service, and we’re always here if you need anything in the future.

Rated 5 out of 5 stars

Great service with fantastic product

Great service with fantastic product and fast delivery

January 29, 2026
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Reply from coffeetime.si

Thank you for your 5-star review! We're glad you enjoyed our product and the fast delivery. It was a pleasure serving you, and we hope to see you again soon.

Rated 5 out of 5 stars

The best decaf coffee beans I've tried…

The best decaf coffee beans I've tried and what's more, the process is natural without harmful chemicals. Of course if we believe the product declaration.

January 27, 2026
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Reply from coffeetime.si

Thank you so much for the 5-star review! We’re thrilled you're enjoying the flavour. To put your mind at ease regarding the declaration: we use the Mountain Water Process, which is a 100% chemical-free method using only pure water to remove caffeine. It’s as natural as it gets!
Enjoy your clean and delicious coffee.

Rated 5 out of 5 stars

The best coffee 😛

January 28, 2026
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Reply from coffeetime.si

Thank you for your kind feedback! We’re glad to hear you enjoyed the coffee and appreciate you taking the time to share your experience. We hope to welcome you back soon.

Rated 5 out of 5 stars
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Reply from coffeetime.si

Thank you for your review and feedback. We’re glad to hear you were satisfied with our service. If you need anything in the future, we’ll be happy to assist you.

Rated 5 out of 5 stars

The staff is really helpful

The staff is really helpful. Had a question, called them, and got insightful answers and solid information. All my orders were dispatched the same day as I purchased. Super satisfied!

January 12, 2026
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Reply from coffeetime.si

Thank you for your feedback and trust. We’re glad to hear you were satisfied with our support and delivery. Should you need any assistance in the future, we’re always happy to help.

Rated 5 out of 5 stars

Ok top

All perfect

December 29, 2025
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Reply from coffeetime.si

Thank you very much for your review and rating. We’re glad to hear everything was perfect. Kind regards!

Rated 5 out of 5 stars

Great

Everything smooth, great black Friday discounts!

December 1, 2025
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Reply from coffeetime.si

Thank you for your awesome feedback!
We’re glad everything went smoothly and that you enjoyed our Black Friday discounts.
Looking forward to your next order.

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