Cogent Hire Reviews 

21
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Absolutely first class service from start to finish immaculate car delivered to my door and picked up again as this is the first accident I have been involved in I would not have had a clue what to do... See more

Rated 5 out of 5 stars

Got a courtesy vehicle very quickly and I was kept up to date with what was happening with the at fault insurers at all times. Took longer to get resolved than I would have liked, but this was no fau... See more

Rated 4 out of 5 stars

Every staff member I spoke to was helpful and informative. I never felt rushed or stupid for asking questions. Also your staff were the only ones to give us follow up calls to check where we were wit... See more

Rated 1 out of 5 stars

I believe they write themselves all positive reviews, as from my experience they are totally backwards company. After a month from the accident they provided me with dirty car with over 100k miles on... See more

Company details

  1. Accident Insurance Company

Written by the company

Stop us if you’ve heard this before. Yet another company telling the world they’re different. Not like the competitors. This time, it’s true. Cogent Hire really is a different kind of credit hire company. We’re not a “we-don’t-trust-you-you-don’t-trust-us” kind of CHC. And we don’t want to be. We’ve seen the combative, litigious, long-winded and delayed way of doing things and it isn’t for us. We set our own standards, and follow our own rules - checking the needs of our clients and only providing vehicles when they’re needed. We use leading fraud prevention and claim validation technology to protect the insurers we work with, leading industry fraud experts to lower risks for everyone we work with, and protect ourselves - and you - from fraud. We take pride in doing things the right way, from the initial contact through to arbitration. Unlike other CHCs, we view litigation as the very last resort, using Claimspace to make sure arbitration is done quickly, effectively, and with a binding and enforceable decision made by specialist credit hire barristers. We do all this because we’re bored of the usual arm-wrestle between insurers and CHCs. It’s bad for us. It’s bad for you, It’s bad for policyholders. Most importantly, it’s bad for drivers. So we set out to do something different. To be a different kind of credit hire company. A true, collaborative partnership. No hidden fees, no arguments over control, no resistance to change. Just sensible, open ways of working that put the policyholder’s needs first. Beside insurers, with businesses, and for drivers. Sounds like a better way of doing things, doesn’t it?


Contact info

4.1

Great

TrustScore 4 out of 5

21 reviews

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4.1

All reviews

(21)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

I'm thrilled with Craig Mileson's…

I'm thrilled with Craig Mileson's exceptional service throughout my claim process. He's a true professional who made the entire experience hassle-free. His expertise and proactive communication kept me informed and at ease every step of the way. Craig's dedication to his clients is remarkable. I wholeheartedly recommend him to anyone seeking claim assistance. Thank you, Craig, for your outstanding service, appreciate it massively.

August 23, 2023
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