Worst company to work for. ..They took a washer and dryer technician Mike pilolil, with no background in business with little or no business acumen and little education I suspect and made him a di... See more
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The dryer in the basement of our building caught on fire due to a wiring short. It took Coinamatic 12 days to provide a replacement. Could not reach anyone from Coinamatic during that period. Not impr... See more
Company does not stand by their equipment and have not provided any refunds after several emails! They do not even acknowledge your email request when submitting for refunds. Machines are useless an... See more
Customer service was so rude ! Hung up on me and when I tried to even explain my grievances to another colleague, there was no apology whatsoever ! I’m just trying to do laundry , not bother anyone an... See more
Happy New Year Less for More
Happy New Year Less for More
Over the holiday period we were ripped off again by this company...now all of our machines run only 28 minutes for $3.00. Used to be 2.75 .Previously on the heavy cycle hot was 3.25 and would run for 43 minutes. Dryers raised .25 cents as well.
Consumer Rip off but this company is in my present building...
December 28, 2023
Unprompted review
Rip off business
Rip off, adding insult to injury type of business. You can't make this up. They charge for card, then they charge to pay for the card. If you move they charge again for new card. They also charge to load money on the card and that is a third world crap of a business model...
December 28, 2023
Unprompted review
Machines aren't good and cheap card
Machines aren't that good and the card that they give you are cheap and poor quality, they break very often(metal sensor on card doesn't read). I keep this card separated completely, not in a wallet or anything, just to prevent it from scratching but the washing machines and dryers seem to cause the problem. This is a way for them to sell you more cards. I'm on my fourth card now. I'm stuck using this terrible service in my building since I don't own a car. The prices are also high for the quality of washer/dryer you get.
Here's a tip, add a tapping sensor so, I can just wave my card like a normal credit card.
December 16, 2023
Unprompted review
I was overcharged 20 dollars
I was overcharged 20 dollars. Once I bought a card but it didn't come out. Another time the dryer broke and I was not refunded my money.
December 1, 2023
Unprompted review
Overpriced garbage corporation
Overpriced garbage corporation, with garbage machines and a garbage payment system that is decades out of date.
Actual customer service is basically non-existent, but hey, at least you can call them and talk to their mistreated employees.
The laundry machines are always dirty and are broken about 10% of the time. They've stained my clothes multiple times, left me without clean clothes at critical times, and it almost always takes a double wash to get them as clean as most laundromats or home machines would.
September 16, 2023
Unprompted review
Impossible to load money
We’re on holiday from uk
The laundry at our apartments has lost its coin facility, and the app to work the machines won’t accept credit from cards…..been like that for a few days now - with a note saying please be patient … no updates……
August 1, 2023
Unprompted review
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