We had a VERY tight deadline; so tight most companies probably would have just flat out told us "No." After we got our first proof a real person immediately followed up with a call, which I missed, so... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The staff and design team were absolutely amazing! I had a rough idea of what I wanted but it quickly started coming together thanks their expertise. New drafts were timely and they were extremely pat... See more
Company replied
This is the second time using this company and they have always been fast to respond and deliver. The level of customer service and communication is top of the line. Coin came out perfect and we are e... See more
Really good looking coins, but the wrong proof was ordered initially. Despite showing and receiving additional proof by email that we wanted the 2nd option, we were still blamed for the wrong order an... See more
Company details
Written by the company
Custom Made Challenge Coins and Promotional Products
Contact info
2200 Winter Springs Blvd, 32765, Oviedo, United States
- 800-803-2879
- info@coindepot.com
- coindepot.com
4.7
Excellent
190 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Pins (Lapel/hat)
We ordered pins and the ordering process and turn-around was fairly quick
May 26, 2026
I showed you what I wanted and you came…
I showed you what I wanted and you came through. Alex Deniz
June 6, 2026
Everyone is easy to work with
Everyone is easy to work with. You get immediate responses. That never happens. Hope to work with you all in the future.
June 3, 2026
Customer service price timing exceeded…
Customer service price timing exceeded expectations
May 27, 2026
great and fast service
May 16, 2026
Excellent communication and proof
April 27, 2026
Great customer service and prompt…
Great customer service and prompt responses to questions. Thank you
May 4, 2026
Great Communication with Staff
Great Communication with Staff. Fast response time. Only thing is the ship to receive time is longer than we would like. Average about a month to receive items.
April 27, 2026
Website is user friendly and easy to…
Website is user friendly and easy to navigate. All questions were answered quickly and the staff was friendly and professional.
April 20, 2026
Terrific service!
Great artwork from my terrible sketches. Great, timely responses to all my questions, comments and revisions.
April 2, 2026
Great customer service and experience…
Great customer service and experience in helping us design our coin.
March 9, 2026
This is the second time using this…
This is the second time using this company and they have always been fast to respond and deliver. The level of customer service and communication is top of the line. Coin came out perfect and we are excited to see what the new ones look like.
February 27, 2026
Kenny has been amazing
March 3, 2026
Great coins!
CoinDepot always delivers high-quality product with a fast turnaround times. We have ordered two coin designs from them, and the team is professional, patient, and creative. Highly recommend.
January 27, 2026
Excellent customer service
Excellent customer service. Kept working with me to get exactly what I pictured in my head. Very quick turnaround on various proof ideas.
February 13, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.