Early stage, public sale allocation are great. Trading is good too. What to improve; 1. Support team service need to improve in delivery of problem to the customers. It took me week to g... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bought some tokens from an ICO, after months of waiting to get my tokens got messaged that I got banned and refuses to give an explanation why and how. I can only access withdrawals yet no tokens... See more
Took part in a few ICOs, which has always been a rough experience. Slow process and no limits set, the chance was very low to get any coins if you haven't been in a pole position of the queues. They... See more
The customer service replied in less than 10 minutes. They quickly addressed the issue and provided the best answer possible. They were comprehensible and understanding as usual. Can't get a better cu... See more
Company details
Written by the company
CoinList is the global leader in crypto token sales and community building.
Contact info
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My experience with them is very…
My experience with them is very good..this is my 4th year with coinlist ..had some issues before but coinlist support was helpful..i love them
They act concerned.
Wonderfull support!
coinlist is the best platform for token sales
I am an early user of coinlist, and I can say that the company is developing and striving to make the site as user-friendly as possible! thanks to them for the best token sales!
I used to like coinlist
I used to like coinlist, but have now been scammed by tribal token, that I took on from the coinlist invitation as i trusted them.
It's a shame but should be a warning to everyone that scams and fraud are littering crypto nowadays.
Coinlist are obviously not the crooks here, but they should be trying to at least help all those that were conned by fighting on our behalf and using their power
4 years of a great relationship with…
4 years of a great relationship with Coinlist , great projects ,so kind and Amazing team.
Great support for my deposit problem
Great support for my deposit problem. Thanks.
Got scammed
One day got random email telling that my account is blocked for reasons "they cant share with me", requesting me withdrawing my funds. The best thing - ALL my funds are blocked from withdrawal, i just cant get my money back and support is ignoring me for a week already. Feels like complete scam.
Scam project
Scam project. They didnt approve kyc and said that I need to withdraw my funds, but they blocked my withdrawal. Since then no answer on tickets or mail.
Coinlist support doesn't exist
I'm waiting for the reply for almost 22 days. The worst support I've ever seen
Pure scam
Pure scam, greedy people operating Coinlist. Don't trust this platform, don't let them fool you!
Great job thanks coinlist team for your…
Great job thanks coinlist team for your help
prompt and courteous service
Another scam with this platform.
Another scam with this platform.
I had read about the problems of this platform but I did not expect them to "steal" like this from me.
I was trading some usdt for a crypto token and after the transaction of 60usd they decided that I only bought 10usd of that token.
Of course I have contacted them and sent them screenshots and everything but they refuse to understand and help me.
I know it is not a big amount but it shows their quality and their mindset.
I would never use this service.
Возврат средств после ошибочной транзакции
Hello! I want to clarify that I do not want to discredit the CoinList company, but I am describing my real experience, before this incident I have not encountered problems with CoinList and continue to stay with them and continue to participate in new sales. But I am concerned about the situation when a company cannot return funds from its wallet, can I trust the funds if there are such difficulties with transferring from a hot wallet to an account inside CoinList, namely to my account. Coins that can't figure out how to get them back from the bitsCrunch sale.
Here is the answer from the last correspondence with the support service:
Hi Andrew!
Unfortunately, our custodian partner is unable to return your funds and is investigating the possibility of implementing a feature that could potentially allow such funds to be returned.
We do not have an estimated time frame for when this feature will become fully functional. However, please know that your concern remains our top priority and we will continue to keep you updated on any developments.
We understand the frustration this situation may cause and sincerely apologize for any inconvenience this may cause you.
Sincerely,
CoinList.
ticket #1276682 CoinList |
I sincerely do not hope that Coinlist will resolve this unfortunate situation and that it will benefit the company in the future, but I am committed to sharing honestly what happens next.
Coinlist team resolved my trouble
Coinlist team resolved my trouble. I am so satisfied with it.
Perfect service
They responded to me very clearly and specifically with dates, coin number, and many details.
They resolved my request with one email.
Perfect service
You guys are great
You guys are great , thanks :) keep up the good work
Fraud?
Withdrawal is unavailable for almost 2 month and before that you could not withdraw less than $5000, now not even trading is available , it is the worst place to invest unfortunately.
Can't withdraw any cryptocurrency...
Can't withdraw any cryptocurrency due to unknown error from their service, zero replies from support, they are not doing their job...
Literally the worst experience, they do not respect customers, I do not recommend coinlist...
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
