CoinMarketCap.com Reviews 829

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

I lost the money on the On-chain. After I google at the on-chain customer service. I want to file complaint. The company come the phone number and I start talk to the David Part and Harvey Win they sa... See more

Company replied

Rated 1 out of 5 stars

Hey be very careful Dont invest with Mujeeb lijaz owner in coinmarketcap and his ceo number 59 for 4 year riley john This company will only scam you monny and keep have excuses way they not pay its... See more

Company replied

Rated 1 out of 5 stars

there is one guy name SALMAN AZAMI, he has advertisement about the bitcoin, invest little amount and your money will earn 10X. He said my profit is in CoinMarketcap app and i need to pay the transfer... See more

Rated 1 out of 5 stars

If you comment about scam coins for an example MRBOB you will get banned. CMC part of the scheme. "per our Disclaimer, CoinMarketCap does not make recommendations, give financial/investment/tra... See more

Company replied

Company details

  1. Cryptocurrency Service

Written by the company

CoinMarketCap.com is the world's most trusted cryptocurrency data authority. We provide real-time price data and information for tens of thousands of cryptocurrencies and tokens in 30 languages. CoinMarketCap also provides news and educational content in the format that suits you best, including videos and podcasts.


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You should know

1.3

Bad

TrustScore 1.5 out of 5

829 reviews

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1-star

Replied to 68% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Scammers

Whatever you do, don't invest in this company. I invested initially $1500 I was told the investment cap has increased to $2500. I worked hard n invested again we made lots of money through trading, withdrawal was a nightmare. They faked an email from my bank saying I need to invest more $11 000 to withdraw I know right away it was a scam. This was lead by a girl who calls herself Dorris from South Africa leaving in New York. I lost all my two deposits of $3500. Please don't invest with is company they are fraud, liers n deceivers.

June 1, 2025
Unprompted review
CoinMarketCap.com logo

Reply from CoinMarketCap.com

Hello Samson, based on the information provided, it sounds like you were communicating with scammers. CoinMarketCap is not an exchange or wallet, and as such, there is no deposit, withdrawal, or trading on our platform. This means, there are no funds (no money) on our platform. If there is someone telling you that you have funds on CoinMarketCap, then they are a scammer. For more information on CoinMarketCap, please see: https://coinmarketcap.com/academy/article/can-you-trade-crypto-on-coinmarketcap We recommend always contacting CoinMarketCap through our official request form: https://coinmarketcap.com/request This is how you will know you are speaking with the authentic CoinMarketCap team. Thank you.

Rated 1 out of 5 stars

Scam

Got called by a guy calling himself Gabriel Schatz, telling me and showing me a graph informing me on the idea that I have more than 200 000 dollars on bitcoin that is locked in. Indeed this graph is on coinmarketcap.com, where it is stating exactly that. All I have to do is pay some money to a crypto account, where it will automatically be arranged that they substract 500 euros from my account but instead Ill get access to the 200 000 bitcoin dollars. I got fooled by them, fortunately the bank didnt accept the transfer and blocked my account automatically. After contacting the bank it assured me its a scam. And after writing this I got back to look, all of a sudden says theres no money on the account. Weird stuff.

So dont get fooled by your name and money standing on your account, just hang up when folks call you for money related issues (my lesson)

October 28, 2025
Unprompted review
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Reply from CoinMarketCap.com

Hello Diederik, based on the information provided, it sounds like you may be communicating with a scammer. CoinMarketCap is not an exchange or wallet, and as such, there is no deposit, withdrawal, or trading on our platform. This means, there are no funds (no money) on our platform. If there is someone telling you that you have funds on CoinMarketCap, then they are a scammer. For more information on CoinMarketCap, please see: https://coinmarketcap.com/academy/article/can-you-trade-crypto-on-coinmarketcap We recommend always contacting CoinMarketCap through our official request form: https://coinmarketcap.com/request This is how you will know you are speaking with the authentic CoinMarketCap team. Thank you.

Rated 1 out of 5 stars

BIG SCAM

Hey be very careful
Dont invest with Mujeeb lijaz owner in coinmarketcap and his ceo number 59 for 4 year riley john
This company will only scam you monny and keep have excuses way they not pay its cost me 92000$ in his scam company and he uses fake fbi people to help him she name is jennifer so frinds be carful dont invest you will loose everything

October 12, 2025
Unprompted review
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Reply from CoinMarketCap.com

Hello Thommas, based on the information provided, it sounds like you were communicating with a scammer pretending to be from CoinMarketCap. There are no employees by the names of "Mujeeb lijaz" or "Riley John" working at CoinMarketCap. CoinMarketCap is not an exchange or wallet, and as such, there is no deposit, withdrawal, or trading on our platform. This means, there are no funds (no money) on our platform and as such, no such thing as freezing funds. If there is someone telling you that you have funds on CoinMarketCap, then they are a scammer. For more information on CoinMarketCap, please see: https://coinmarketcap.com/academy/article/can-you-trade-crypto-on-coinmarketcap We recommend always contacting CoinMarketCap through our official request form: https://coinmarketcap.com/request This is how you will know you are speaking with the authentic CoinMarketCap team. Thank you.

Rated 1 out of 5 stars

So someone was guiding me to get my…

So someone was guiding me to get my refund and i done everything but now they are saying i have to send £3000 for my account to unfreeze and all my money is stuck

September 3, 2025
Unprompted review
CoinMarketCap.com logo

Reply from CoinMarketCap.com

Hello Hasnain CoinMarketCap is not an exchange or wallet, and as such, there is no deposit, withdrawal, or trading on our platform. This means, there are no funds (no money) on our platform and as such, no such thing as freezing funds. If there is someone telling you that you have funds on CoinMarketCap, then they are a scammer. For more information on CoinMarketCap, please see: https://coinmarketcap.com/academy/article/can-you-trade-crypto-on-coinmarketcap We recommend always contacting CoinMarketCap through our official request form: https://coinmarketcap.com/request This is how you will know you are speaking with the authentic CoinMarketCap team. Thank you.

Rated 1 out of 5 stars

Annoying customer service

These guys have no idea what they are doing. I have downloaded their app 6 years ago, it required some documents to verify me, it did not happen in a regular time window, so I opted out... to my surprise they woke up maybe two years after, and kept calling me about regardless of the fact I have told them numerous times that I am not interested anymore. So I keep blocking their numbers...

August 14, 2025
Unprompted review
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Reply from CoinMarketCap.com

Hello Jiri Kodad, CoinMarketCap does not require users to download or install any third-party app in order to use our platform. We also do not have any KYC requirements. As a reminder, CoinMarketCap is not an exchange or wallet, and as such, there is no deposit, withdrawal, or trading on our platform. If there is someone telling you that you have funds on CoinMarketCap, then they are a scammer. CoinMarketCap also does not call users. For more information on CoinMarketCap, please see: https://coinmarketcap.com/academy/article/can-you-trade-crypto-on-coinmarketcap We recommend always contacting CoinMarketCap through our official request form: https://coinmarketcap.com/request This is how you will know you are speaking with the authentic CoinMarketCap team. Thank you.

Rated 1 out of 5 stars

Account blocked

My account was blovked with no reason, it's pathetic and disgusting move from Coinmarketcap.

July 14, 2025
Unprompted review
CoinMarketCap.com logo

Reply from CoinMarketCap.com

Hello Bob, we're sorry to hear you experienced this. Please reach out to our Customer Support team through our official request form to assist you with this matter: https://coinmarketcap.com/request Thank you.

Rated 1 out of 5 stars

So, here's how the scam works

So - here's the scam....
They call up saying your account was suspended or has become dormant... for a x% fee which you need to pay, they'll help you recover it.
Don't pay anything up front. The bait isn't real... When they show you a link to a blockchain ID it could be anyone's ID... it's a public record.
Just hang up and block the number.

July 15, 2025
Unprompted review
CoinMarketCap.com logo

Reply from CoinMarketCap.com

Hello Neil, based on the information provided, it sounds like you were communicating with a scammer pretending to be from CoinMarketCap. CoinMarketCap does NOT have a phone number to call users, or for users to call us. As a reminder, CoinMarketCap is NOT an exchange or wallet, and does NOT require any fees since there is NO deposit, withdrawal, or trading on our platform. There are NO funds on our platform. CoinMarketCap provides only free informational data to assist researching about cryptocurrencies and exchanges. For more information on CoinMarketCap, please see: https://coinmarketcap.com/academy/article/can-you-trade-crypto-on-coinmarketcap We recommend always contacting CoinMarketCap through our official request form: https://coinmarketcap.com/request This is how you will know you are speaking with the authentic CoinMarketCap team. Thank you.

Rated 1 out of 5 stars

Called out of the blue

Called out of the blue, tried to sell me crypto. Don't even bother.

July 1, 2025
Unprompted review
CoinMarketCap.com logo

Reply from CoinMarketCap.com

Hello Xavier, based on the information provided, it sounds like you were communicating with a scammer pretending to be from CoinMarketCap. CoinMarketCap does NOT call users, and we do NOT ask for our users' phone numbers, so there's NO way for us to know your phone number to call you. As a reminder, CoinMarketCap is NOT an exchange or wallet, and does NOT require any fees since there is NO deposit, withdrawal, or trading on our platform. There are NO funds on our platform. CoinMarketCap provides only free informational data to assist researching about cryptocurrencies and exchanges. For more information on CoinMarketCap, please see: https://coinmarketcap.com/academy/article/can-you-trade-crypto-on-coinmarketcap We recommend always contacting CoinMarketCap through our official request form: https://coinmarketcap.com/request This is how you will know you are speaking with the authentic CoinMarketCap team. Thank you.

Rated 1 out of 5 stars

Fraudulent don't ever look for fast…

Fraudulent don't ever look for fast money these are scammers.There is a guy calls himself kelvin james who's scamming people so watch out

June 26, 2025
Unprompted review
CoinMarketCap.com logo

Reply from CoinMarketCap.com

Hello Rigo Fire, based on the information provided, it sounds like you were communicating with a scammer pretending to be from CoinMarketCap. There is NO employee by the name of Kelvin James working at CoinMarketCap. As a reminder, CoinMarketCap is NOT an exchange or wallet, and does NOT require any fees since there is NO deposit, withdrawal, or trading on our platform. There are NO funds on our platform. CoinMarketCap provides only free informational data to assist researching about cryptocurrencies and exchanges. For more information on CoinMarketCap, please see: https://coinmarketcap.com/academy/article/can-you-trade-crypto-on-coinmarketcap We recommend always contacting CoinMarketCap through our official request form: https://coinmarketcap.com/request This is how you will know you are speaking with the authentic CoinMarketCap team. Thank you.

Rated 1 out of 5 stars

I believe I was scammed by a

I believe I was scammed by a. Elaborate organization A celebrity imposter cash app me $20,000 in bitcoins then he wanted me to transfer the coins in to CMC would never told me why CMC wanted me to pay a $650 fee heck no I said cause I felt it was a scam CMC help me set up an account with them it shows I have a cash app wallet for $19841 It states on the site that CMC doesn’t offer withdrawal services so why were they servicing me and the imposter in withdrawal of the bitcoin from cash app?

June 3, 2025
Unprompted review
CoinMarketCap.com logo

Reply from CoinMarketCap.com

Hello, we're sorry to hear you encountered this. Based on the information provided, it sounds like you were communicating with a scammer who tried to trick you. CoinMarketCap is not an exchange or wallet, and as such, does not require any fee since there is no deposit, withdrawal, or trading on our platform. CoinMarketCap also does not require the use of CashApp on our platform. For more information on CoinMarketCap, please see: https://coinmarketcap.com/academy/article/can-you-trade-crypto-on-coinmarketcap We recommend always contacting CoinMarketCap through our official request form: https://coinmarketcap.com/request This is how you will know you are speaking with the authentic CoinMarketCap team. Thank you.

Rated 1 out of 5 stars

Not reliable hp

Not reliable hp, changes within 2 minutes up or down by 2-5 % , a very bad joke, not to recommend !!!

May 19, 2025
Unprompted review
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Reply from CoinMarketCap.com

Hello, we're sorry to hear you're not enjoying using our platform. We will forward your feedback to the relevant team. Thank you.

Rated 1 out of 5 stars

Inaccurate information and saturated…

Inaccurate information and saturated with crypto theft. They do not stop scammers from posting malicous links. However if you post something saying something earnest about a project and its validity your comment gets flagged and removed. Clearly a platform for binance paid advertising and nothing legitimate about it.

April 30, 2025
Unprompted review
Rated 1 out of 5 stars

I was working with someone on Facebook…

I was working with someone on Facebook that i thought I could trust who had me transfer money crypto to a wallet address in coinmarket cap. My money was showing it was there then after worrying about the whole deal I changed my password and my 2000 disappeared to 0. The money disappeared even after checking crypto and my wallet.

April 15, 2025
Unprompted review
Rated 1 out of 5 stars

I deposited 14000.00 dollars into a…

I deposited 14000.00 dollars into a wallet and was never offed a pass key. The funds disappeared. Then I took out a 100k loan with them that I traded up to 330K and they locked my funds and said that I could only repay the loan with outside founds. Sounds like a 100k scam. Equity is Equity. They are trying to scam me out of 100K

April 7, 2025
Unprompted review
Rated 1 out of 5 stars

CoinMarketCap is the BIGGEST SCAM

CoinMarketCap is the BIGGEST SCAM. Fee after fee after fee to try and get you to pay up one last time before your funds are transferred immediately to your account. DON'T DO IT!!! They don't even deserve a 1 star!

March 25, 2025
Unprompted review

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