I lost the money on the On-chain. After I google at the on-chain customer service. I want to file complaint. The company come the phone number and I start talk to the David Part and Harvey Win they sa... See more
Company replied
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See what reviewers are saying
Hey be very careful Dont invest with Mujeeb lijaz owner in coinmarketcap and his ceo number 59 for 4 year riley john This company will only scam you monny and keep have excuses way they not pay its... See more
Company replied
there is one guy name SALMAN AZAMI, he has advertisement about the bitcoin, invest little amount and your money will earn 10X. He said my profit is in CoinMarketcap app and i need to pay the transfer... See more
If you comment about scam coins for an example MRBOB you will get banned. CMC part of the scheme. "per our Disclaimer, CoinMarketCap does not make recommendations, give financial/investment/tra... See more
Company replied
Company details
Written by the company
CoinMarketCap.com is the world's most trusted cryptocurrency data authority. We provide real-time price data and information for tens of thousands of cryptocurrencies and tokens in 30 languages. CoinMarketCap also provides news and educational content in the format that suits you best, including videos and podcasts.
Contact info
Singapore
- coinmarketcap.com
You should know
1.3
Bad
833 reviews
Replied to 65% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scam
Horrible, we have been trying to request information about an account and nothing on CoinCab web allows you to send emails or any contact numbers.
CoinCab please be so kind to provide a link or contact number in order to get information ASAP.
Thank you
Carmen Blanco
April 25, 2023
Unprompted review
Reply from CoinMarketCap.com
Hello, can you please reach out to us so we can better assist you in this matter? You may contact us through our Request form https://coinmarketcap.com/request. We would love to know more information to resolve this. Thank you.
Chat function is a hell scape.
Account suspended for a link? Freebitcoin deserves the promotion. I emailed apologizing for the one link, promising I didn’t know I broke tos and would not repeat the offence. Only for some copy paste response. I remember the chat being unbearable so good riddance. Who what’s to hear about illogical pump and dumps or crypto bros whine?
Don’t bother responding Binance… I’m not reading it.
Emailed about repeal: one middle finger emoji and one affiliate link is allot takes to get you permaband.
Glad see rationality is still alive and well.
Remove my comments and inform me of the rule I broke.
April 24, 2023
Unprompted review
Reply from CoinMarketCap.com
Hello, can you please reach out to us so we can better assist you in this matter? You may contact us through our Request form https://coinmarketcap.com/request. We would love to know more information to resolve this. Thank you.
Coinmarketcap Unable to Redeem Rewards
Coinmarketcap used to be a platform where users were fairly rewarded for their time spent on the website. However, now I am unable to participate in airdrops or spend my accumulated points. When I try to redeem a reward with my points, it only says 'you're so close'. I contacted the support team but they dismissed me by saying I should engage more with the site. They are discriminating against access to points, preventing me from using the points I've accumulated over several months. Many others are experiencing the same issue, and it's truly a disappointment.
April 21, 2023
Unprompted review
Reply from CoinMarketCap.com
Hi Berk,
We are sorry to hear that you are experiencing some difficulties. However, rest assured that we will do our best to assist you in resolving the issue. Kindly reach out to us by using the form below and one of our awesome team will assist you in this matter:
https://support.coinmarketcap.com/hc/en-us/requests/new?ticket_form_id=360000562051
Looking forward to hear from you!
Someone has created an account for me…
Someone has created an account for me and cheated on it.
I have login and password.
Is there is any way of getting my money back. Please help.
March 11, 2023
Unprompted review
Reply from CoinMarketCap.com
Hello, CoinMarketCap is not an exchange or wallet. We do not sell or buy cryptocurrencies. We provide cryptocurrency market cap rankings, charts, and track capitalization of various cryptoassets by listing prices, available supply, trade volume over the last 24 hours, or market capitalizations. Please carefully do your own research (DYOR) and consult your financial advisor before making any investment decision. Thank you
I have to agree with everyone that has…
I have to agree with everyone that has made a review here cause I had someone who just followed me and just asked them a question and then they suspend my account for what I don't know why. They are nothing but a terrible site and lack customer support. They have been hacked by way too many people who act like they work for them but they don't. And all they say is that they are not a wallet or exchange company so what are they good for anyway? See exactly what I was talking about cause they keep making false claims about who they are and what they do.
March 26, 2023
Unprompted review
Reply from CoinMarketCap.com
Hi Shawn,
As a reminder, per our Disclaimer, please note that CoinMarketCap does not recommend that any cryptocurrency should be bought, sold, or held by you, nor do we recommend any cryptocurrency or exchange/wallet. We do not make recommendations, give financial/investment/trading advice, support any project in particular, or provide any other sort of advice.
Please conduct due diligence and consult your financial advisor before making any investment decision.
Trash Company
The only thing they are good for is to check crypto currency prices , this website caused soo many problems they should be closed , somehow got hacked and leaked a lot of their customers personal information. Then after they used their customers personal information not in a good way , it caused a lot of head aches for a lot of people. The company is absolute trash.
April 20, 2022
Unprompted review
Reply from CoinMarketCap.com
Hello, we understand your concern regarding this incident; however, please note that CoinMarketCap has confirmed that the leak did not come from our servers. As there are no passwords included in the data we've seen, it is most likely sourced from another platform where users may have reused the same passwords across multiple sites.Please refer to our official statement regarding this situation here: https://coinmarketcap.com/alexandria/article/good-security-habits. Thank you!
Coin market cap gate -keep.
They are not ranking tokens correctly, blatantly gate keeping certain crypto’s.
Check out the position of HEX and then check it’s Market cap.
Always ranked number 201 yet has been top 20 for at least 2 years.
Currently -it should be 7 or 8.
Dissapointing-use Nomics for real data and rankings.
March 19, 2023
Unprompted review
Reply from CoinMarketCap.com
Hi Anrew,
Kindly take note that Cryptoasset rank (the default view on the homepage of the site) is determined by market cap and factors highlighted in the methodology; see Ranking (Cryptoasset, Exchange): https://support.coinmarketcap.com/hc/en-us/articles/360043836851-Ranking-Cryptoasset-Exchange-
Eligibility for a Top 200 rank is determined, inter alia, by liquidity, trading activity, and the trading venues that the asset is on.
If it meets the minimum requirements, to help us process this request, we kindly ask that you have a member of the official team submit an update request form here: https://support.coinmarketcap.com/hc/en-us/requests/new?ticket_form_id=360000553872
Thank you.
201 instead of 7 and that for years
Crypto HEX number 201 blocked for 3 years while it should be in seventh (7) place! And without any reason given!
March 19, 2023
Unprompted review
Reply from CoinMarketCap.com
Hi there, Cryptoasset rank is determined by market cap and factors highlighted in our Ranking methodology: https://support.coinmarketcap.com/hc/en-us/articles/360043836851-Ranking-Cryptoasset-Exchange-. Thank you for understanding
Transaction Fee
Hello .. i did trading with a bitcoin company and they released my funds thru your wallet and i recieved an email that i need to pay the transaction fee of .034 BTC .. is this email legit?
March 2, 2023
Unprompted review
Reply from CoinMarketCap.com
Hello, CoinMarketCap is not an exchange or wallet. We do not sell or buy cryptocurrencies. We provide cryptocurrency market cap rankings, charts, and track capitalization of various cryptoassets by listing prices, available supply, trade volume over the last 24 hours, or market capitalizations. Please carefully do your own research (DYOR) and consult your financial advisor before making any investment decision. Thank you
they are manipulators
they are manipulators, if you make a comment about a company that steals, delete your comment, they are at the service of criminals and not at the service of stolen people
February 27, 2023
Unprompted review
Reply from CoinMarketCap.com
Hello, per our Disclaimer, CoinMarketCap does not make recommendations, give financial/investment/trading advice, support any project/exchange in particular, or provide any other sort of advice. We are not an exchange or a wallet site. Please carefully do your own research (DYOR) and consult your financial advisor before making any investment decision. Thank you
Coinmarket community can't give a…
Coinmarket community can't give a truthful post of token.
It so difficult to assess good token from community postings.
January 25, 2023
Unprompted review
Reply from CoinMarketCap.com
Hello, can you please reach out to us so we can better assist you in this matter? You may contact us through our Request form https://coinmarketcap.com/request and select 12 - Feedback/Questions/Complaints - https://support.coinmarketcap.com/hc/en-us/requests/new?ticket_form_id=360000562051. Thank you!
We would love to know more information to resolve this. Thank you.
They deleting All posts they dont like…
They deleting All posts they dont like and hide the thruth about scam tokens.
1 start's is big from you
February 20, 2023
Unprompted review
Reply from CoinMarketCap.com
Hello, can you please reach out to us so we can better assist you in this matter? You may contact us through our Request form https://coinmarketcap.com/request and select 12 - Feedback/Questions/Complaints - https://support.coinmarketcap.com/hc/en-us/requests/new?ticket_form_id=360000562051. Thank you!
We would love to know more information to resolve this. Thank you.
Coinmarket Cap is trash
Coinmarket Cap is trash ! They will belittle any investment for whatever reason and try to bring that investment down. Paid fudders ! Don't update information correctly amd the list goes on on ! #SAITAMA STRONG. You can take all the trash you want Coinmarket Cap. But SAITAMA will prevail!!!
February 26, 2023
Unprompted review
Reply from CoinMarketCap.com
Hello, per our Disclaimer, CoinMarketCap does not make recommendations, give financial/investment/trading advice, support any project/exchange in particular, or provide any other sort of advice. We are not an exchange or a wallet site. Please carefully do your own research (DYOR) and consult your financial advisor before making any investment decision. Thank you
Pretty inaccurate
Poor compared to other coin ranking sites, they list tokens by Market Cap but there are multiple tokens that should be in the top 50 that are listed on page 3 instead of page 1 such as "HEX", "Wrapped Tron" and "Lido Staked Eth" most other sites rank these coins in the top 50. The site is owned by Binance and they have a bias as to what should be listed and what should be gatekept. They also have shown ads that have rug pulled their users. Avoid
February 13, 2023
Unprompted review
Reply from CoinMarketCap.com
Hi there, Cryptoasset rank is determined by market cap and factors highlighted in our Ranking methodology: https://support.coinmarketcap.com/hc/en-us/articles/360043836851-Ranking-Cryptoasset-Exchange-. Thank you for understanding
Cooperation with scammers?
I was a victim of a scammer named Mrs Efi Deligianni who presented herself as working for Coinmarketcap.
She arranged so I become a member of Coinmarketcap and I could see having a prtofolio at coinmarketcap of 1.5 Bitcoin around 30,000 EUR by Feb 9th.
She promised me to help me transfer the 30,000 EUR to 2 of my banks in Greece, but first I should have to allow her to take 2x1,550 EUR from my accounts in Greece. Amounts that she promised to return tome minus her commission.
Finally she took 3,980 EUR from my 2 banks, my portfolio at Conmarketcap was emptied and no transfer of the 30,000 EUR has been done.
Today Coinmarketcap says that Mrs Efi Deligianni was never member of their staff and that they ignore her existance.
The question is how this scammer could act this way without the consent of Coinmarketcap. I understand that the scammer had the full cooperation of Coinmarketcap since she arranged the site to show my portfolio content.
Also Coinmarketcap had refused me to show my account statement, so I could see when exactly my portfolio was emptyed.
February 10, 2023
Unprompted review
Reply from CoinMarketCap.com
Hello, CoinMarketCap is not an exchange or wallet. We do not sell or buy cryptocurrencies. We provide cryptocurrency market cap rankings, charts, and track capitalization of various cryptoassets by listing prices, available supply, trade volume over the last 24 hours, or market capitalizations. Please carefully do your own research (DYOR) and consult your financial advisor before making any investment decision. Thank you
Valuable team work of Coin Market Cap
Company do valuable team work for easiest way to understand crypto markete.
February 12, 2023
Unprompted review
Reply from CoinMarketCap.com
Thank you for the 5-star review! We are glad to hear you are enjoying our site. If you have any feature request in mind, feel free to contact us anytime through our request form https://coinmarketcap.com/request/ and select 13 - Feature Request - https://support.coinmarketcap.com/hc/en-us/requests/new?ticket_form_id=360000562071. Thank you!
CoinMarketCap hides Top-Tokens
Coinmarketcap sometimes hides tokens on back pages so that they are not found by the mass of visitors (for example "HEX"). These are reputable tokens that the company does not seem to like out of self-interest. Possibly, they see themselves threatened by their top performance with regard to their own corporate token BNB, which belongs to the parent company. The fact is that a ranking site only provides me with a benefit if I can rely on facts being neutrally evaluated and reliably listed correctly. Since this basic policy is currently not given and Coinmarketcap deceives the visitor at this point by gate-keeping, the entire service is currently to be classified as unserious and unusable.
February 8, 2023
Unprompted review
Reply from CoinMarketCap.com
Hi there, Cryptoasset rank is determined by market cap and factors highlighted in our Ranking methodology: https://support.coinmarketcap.com/hc/en-us/articles/360043836851-Ranking-Cryptoasset-Exchange-. Thank you for understanding
THIS SCAMMER WESITE NOT REGESTER
February 2, 2023
Unprompted review
Reply from CoinMarketCap.com
Hi there, be advised, that the email you received is not an official CoinMarketCap email or text of our team member or representative. This is an impostor pretending to be from CoinMarketCap. If you notice their email address domain is different, not "coinmarketcap.com." CoinMarketCap is not an exchange or wallet. We do not sell or buy cryptocurrencies. We provide cryptocurrency market cap rankings, charts, and track capitalization of various cryptoassets by listing prices, available supply, trade volume over the last 24 hours, or market capitalizations. Please carefully do your own research (DYOR) and consult your financial advisor before making any investment decision. Thank you
Basically blocks any comments written…
Basically blocks any comments written by people who are talking the truth, while allowing pump propaganda to propagate.
February 6, 2023
Unprompted review
Reply from CoinMarketCap.com
Hello, can you please reach out to us so we can better assist you in this matter? You may contact us through our Request form https://coinmarketcap.com/request and select 12 - Feedback/Questions/Complaints - https://support.coinmarketcap.com/hc/en-us/requests/new?ticket_form_id=360000562051. Thank you!
We would love to know more information to resolve this. Thank you.
Registered and was hounded by phone…
Registered and was hounded by phone calls who refused to remove my data. Wouldn't listen and rang from different numbers each time.
February 2, 2023
Unprompted review
Reply from CoinMarketCap.com
Hi Bob. Please note that CoinMarketCap does not ask and has never asked users for their phone numbers. Furthermore, we are not an exchange or wallet site. We do not sell or buy cryptocurrencies. We provide cryptocurrency market cap rankings, charts, and track capitalization of various cryptoassets by listing prices, available supply, trade volume over the last 24 hours, or market capitalizations. Please carefully do your own research (DYOR) and consult your financial advisor before making any investment decision. Thank you
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