Coinmetro Reviews 610

Once again I have been cared for beautifully by the customer support team at CM.
Grateful to be a part of such next level Crypto platform that understands just how important Customer Support is and has always been and so sorely lacking in other platforms. Very proud of all of you and the team making these calls. Sincerely Lydia Madrid

The best crypto exchange! Best trading fee. Best potencial. Best everything.

Like the last review I had a unfortunate experience which was resolved astonishingly well.
I had purchased xcm through the ico and the flash sales and had high hopes and let it sit in my coinmetro wallet.
However I did pay attention to the emails and upon checking earlier this year I saw my tokens were voided and multiple communications through the telegram group got me to think I had lost all my tokens.
However I still had hopes for coinmetro to do well and always paid attention to the amas and stuff.
I heard Kevin Murcko the ceo say that there were ways to reclaim your lost tokens with valid reasons.
I contacted him directly on telegram and I'm amazed to say not only did he reply to me but he actually heard my story and deemed it worthy for me to re claim my tokens.
Now I have my original xcm purchase back which has shot off the roof compared to the ico and I have had an amazing experience directly with the ceo of coinmetro.
He is a very well versed crypto expert and counmetro are doing fabulous things in this space.
I can't wait to see what the future holds for us xcm family.

Even though this started as a dispute, the actions Kevin took prove to me that customers are central and that even in the shady crypto world, there are companies/persons that are in it for the long haul.

Invested a small amount in the ICO, unfortunately wasn't able to monitor and comply with the regulations therefore the tokens were stuck. Even though they had no obligation to help me in this matter, Kevin took it upon himself to go out of his way and help me anyway. Will be using this platform for more investments.

Great exchange and very friendly and helpful support staff that replies fast. I made a mistake and they fixed it. So I'm really satisfied.

Always available, extremely friendly, and commited experts.

With the live chat function I was able to resolve my issue in a very short amount of time. One of the few sites that seems to have a real person behind the chat that can actually do something. 5 Stars for fast customer service

Overall good company, website and support are great. However volume is kind of low and huge candles might occur when trading. Would wish for more ICOs from a trusted exchange like CoinMetro

CoinMetro's verification process is thorough, and their customer service is attentive and prompt in assisting through the process. I look forward to a long-standing relationship with CoinMetro as my Crypto investment and trading platform.

Great Platform and enjoy using it so far. Right now one of the best exchanges for KDA mining.

Needed help got help the only platform I deal with on KDA

Very helpful, no BS, and quick issue resolution. Thank you!

I was positively suprised with the good customer service and speedy reaction time on my questions.
Coinmetro is now my number one exchange platform!

Hands down the best customer service i have ever talked to. 10/10

They take their time with you, very good experience, not like binance or all the others!!

Best by far when it comes to customer service, over the top transparency & honesty.. They work with you not against you... One stop shop!

perfectly secure platform, insanely fast customer support.
being a regulated exchange platform requires not providing services if your country suddenly become grey listed (i.e. Turkey) keep it in mind.

Best customer service in either hemisphere. CoinMetro is leagues ahead of the big name exchanges when it comes to taking care of its customers. Any issue, they will make it right. Any recommendations, their team is there to listen. The CEO is not only a bold and inspiring leader, he is also down in the trenches each and every day responding personally to the company telegram page and other social media outlets. CoinMetro is a tight knit family that has the relationships with its customers like a small business but operates with the professionalism of a big business. I will be a customer for life and have already recommended this exchange to all of my friends and family. Special thanks to Cameron from the CoinMetro team for personally helping me today.

I am still new to the platform,
but I can already say,
that the support system on Coinmetro is the quickest I've ever seen so far, so that is already a BIG plus to me! if you have any issue - don't overthink it just contact them.
Highly recommended platform :)

Fairly new UK customer here, wanted to give it a few weeks before I wrote my review. My experience so far has been excellent

Verification process was quick and simple, and once this was done I've had no issues depositing/withdrawing crypto on various blockchains. As a UK customer, depositing/withdrawing fiat couldn't be easier, is instant, and fees are very reasonable.

On to the trading platform; fees are fair and the interface is great. Decent liquidity on most pairs, and they support some interesting tokens complete with fiat trading pairs.

To round things off, they offer a few decent staking options too.

Keep it up, I'll be investing in some XCM as I have a lot of confidence in this company!

I did have an issue with withdrawing some money which caused caused a bit of frustration, however the CEO reached out to me personally and helped me get this sorted in a timely manner. This just proves the legitimacy of this exchange and their willingness to support their customers. Amazing job.