CoinPoker 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I’m almost certain that this site uses either AI bots out there are cheaters on the site. I’ve watched multiple people through multiple tournaments fold almost every hand but then go all in with compl... See more

Rated 1 out of 5 stars

They do not provide proper help for problem gamblers. They only allow a 1 day timeout period direct on their site. I requested multiple life long bans, but it was as simple as an email asking to be... See more

Rated 1 out of 5 stars

I've played internet poker for 25 years. This site is a scam because of how you are paid out. I deposited using a debit card. I could only be paid in Crypto, but that isn't actually the main problem.... See more

Rated 5 out of 5 stars

Despite some low traffic sometimes (for cosmic spins that I play a lot), you'll always be able to find a game at peak hours. They offer a great variety of games, the field is not as skilled as other... See more

Company replied

Company details

  1. Gaming service Provider
  2. Cryptocurrency Service
  3. Gambling Service

Written by the company

Where Poker Meets Blockchain - CoinPoker, the Future of Online Gaming! Instant and secure transactions using USDT, CHP, ETH, BTC, MATIC and BNB tokens and accessible all around the world - together with huge promotions giving away thousands in fiat value each week. Fast, Secure and easy deposits from a personal crypto wallet or an Exchange. Instant and secure deposits using USDT, CHP, ETH, BTC, MATIC and BNB tokens. 3 welcome Bonuses of ₮100, ₮300 and ₮700 – ₮TOTAL 1100! CoinPoker Rakeback: Get your CHP today and take advantage of our 33% rakeback to increase your winnings!


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Coin Poker Discord moderators are…

Coin Poker Discord moderators are extremely sensitive, so it's best not to joke around, as they lack a sense of humor and will ban you immediately if anything goes wrong.
P.S. It's also wise not to express your opinions, as differing views can result in an instant ban.

November 29, 2024
Unprompted review
Rated 3 out of 5 stars

The idea of crypto poker is cool

The idea of crypto poker is cool, but the execution could be better. The interface feels outdated, and the games lack variety compared to other platforms. I'll keep checking for updates, but right now, it's just okay.

December 18, 2023
Rated 5 out of 5 stars

I've been playing on CoinPoker for a…

I've been playing on CoinPoker for a few moths now, and it's been an awesome experience. The team is really responsive to player feedback, and the community feels welcoming. It's great to see a poker site fused so much on fairness and transparency.

December 17, 2023
Rated 5 out of 5 stars

The promotions on CoinPoker are…

The promotions on CoinPoker are amazing. I didn't think I'd ever see a poker site giving away cars like Teslas. The platform itself is super secure and reliable, which is a huge plus when dealing with crypto. Highly recommend it.

December 24, 2023
Rated 4 out of 5 stars

I'm loving Coin poker

I'm loving Coin poker! Easy crypto deposits and withdrawals, and everything feels secure, Great variety of games and smooth experience. Highly recommend!

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

I'm surprised this site is not bigger

I'm surprised this site is not bigger, it reminds me of when ACR started , fast payouts , lots of action , but lately I can only withdraw using eth and not btc , and was charged a $5 fee
hope this gets sorted
I highly recommend coinpoker , its a great platform and cant wait till the numbers grow to 5k plus

November 10, 2024
Unprompted review
Rated 1 out of 5 stars

Coin Poker is a Scam

Yep have to agree this site is a scam.I am a new user and just sent by crypto $50 USDT to take advantage of their %150 bonus. But still after a few hours there is nothing in my account. Sent their customer service two emails. Nothing heard back. I was going to send more but just thought I would try $50. I wish I read these reviews first. Stay away they will take your money.

October 18, 2024
Unprompted review
Rated 1 out of 5 stars

Complete scam

Complete scam! Got called on an all in with kj high in heads up 4 bet preflop. I had k10 high. The call made zero sense just like the runouts when all in on this site.

October 11, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible support

Terrible support. Signed up only because I got an offer of a free $50 satellite ticket for Irish poker open which I have not received. After multiple back and forth messages with support in which they tried to tell me I'm not eligible for this ticket I sent them the full terms and conditions. Only then they said that I am in fact eligible. Was told I will get my ticket in up to 72 hours. Four days later still no ticket. Satellites for this tournament are also finished now, so was all just a waste of time. Do not recommend.

September 22, 2024
Unprompted review
CoinPoker logo

Reply from CoinPoker

Hello,

Thank you for bringing this matter to our attention. We sincerely apologise for the inconvenience you experienced regarding the issuance of your satellite ticket for the Irish Poker Festival.

Please note that the allocation of tickets is subject to specific eligibility conditions:
-Signing up with a dedicated code
-Making a deposit of minimum 100 USDT with 24 hours from the creation of the account.

We appreciate your patience as our support team reviewed your case and confirmed your eligibility. However, we regret any delays you encountered in receiving your ticket. Feel free to email us again at support@coinpoker.com, so we can verify your identity and follow up.

Your feedback is invaluable to us, and we are committed to improving our processes to ensure a better experience for our users in the future.

Thank you for your understanding.

Regards,

CoinPoker

Rated 1 out of 5 stars

Biggest pile of dun no customer service…

Biggest pile of dun no customer service whatsoever. Nightmare to withdraw funds. Plus Bonus rolled in on slot then threw me off site. You been warned. Better of on regular sites u can trust

September 22, 2024
Unprompted review
CoinPoker logo

Reply from CoinPoker

Hello Conrad,

Thank you for reaching out to us.

We apologize for any inconvenience you may have experienced. For assistance, please contact our 24/7 customer service at support@coinpoker.com. We are committed to responding within 24 hours and we find it weird that you did not receive a reply from us. If you contact us again, we will definitely check whether your query was received.

To withdraw funds, players can utilise a personal crypto wallet with the following options:

- CHP to CHP on Ethereum and Polygon
- USDT to USDT on Ethereum and Polygon
- USDT to BTC on Bitcoin

We appreciate your feedback and are committed to improving our services.

Best Regards,

CoinPoker

Rated 1 out of 5 stars

Lack of customer service is the majour…

Lack of customer service is the majour factor not to trust coinpoker with your money.
On coinpoker /contactus they list hello @ coinpoker email as a contact one. Mailbox not even exist! WT F
Tried to contact them via form too, only got an auto-reply and NO Actual reply from support for more than 1 week!
Every genuine poker platform will reply to a customer's request in less than 24h
but coinpoker doesn't seem to care much.

Do NOT Recommend!

September 10, 2024
Unprompted review
CoinPoker logo

Reply from CoinPoker

Dear Jared,

We hope this message finds you well. I would like to sincerely apologize for the incorrect email address displayed on our site. The correct support email is support@coinpoker.com.

Please reach out to us directly at this address to ensure your query is received. We pride ourselves on our customer service and respond to all inquiries within 24 hours.

Thank you for your understanding, and we look forward to assisting you.

Regards,

CoinPoker

Rated 1 out of 5 stars

Complete denial of any complaints regarding cheating.

I noticed other players were calling only when I had a bluff, and not when I had a hand. I complained to CoinPoker regarding these issues, as they have in fact happened on other websites. Coinpoker was in total denial, and banned my account for no reason, other than their own complete shame and denial. Don't play on any of these unregulated sites, people cheat, and the sites are in total denial of cheating. This is just another joke, don't waste your time, this site has less than 1,000 people playing on it all the time for a reason.

September 11, 2024
Unprompted review
Rated 2 out of 5 stars

What a joke of a website!

What a joke of a website!! No option in any tab to even log in. I got registered I think. I keep getting the stupid email from them telling me to verify my email which I have like 4 times. But it never takes me where I can login. It’s stupid and I think a scam to get your info.

August 30, 2024
Unprompted review
CoinPoker logo

Reply from CoinPoker

Hello,

We are sorry to hear you did not consider your experience with CoinPoker as positive. We have an application that prompts you to log-in, which can be downloaded at the following link https://coinpoker.com/download/. However, if you were only browsing our website, we regret to inform you that it's not possible to use the website to play.

It also sounds like there might have been an issue with the email verification process, and we’d like to help resolve this for you right away.

Could you please send us a message at support@coinpoker.com with the email address you used to register? Our team will look into it immediately and help you get logged in.

We hope to receive your email so we can assist you and prove our commitment to our players.

Best Regards,

CoinPoker

Rated 5 out of 5 stars

CoinPoker's support team is great

CoinPoker's support team is great! They helped me resolve a transaction issue. They quickly understood my situation and fixed the issue in a prompt manner.

August 19, 2024
Unprompted review
CoinPoker logo

Reply from CoinPoker

Hello,

Thank you so much for your positive feedback!

We're thrilled to hear that our support team was able to quickly resolve your transaction issue. Providing prompt and efficient service is our top priority, and we're glad we could assist you.

If you ever need help again or have any questions, don't hesitate to reach out. Thanks for choosing CoinPoker!

Regards,

CoinPoker

Rated 5 out of 5 stars

everything works great

everything works great, and the customer service is always excellent!

August 20, 2024
Unprompted review
CoinPoker logo

Reply from CoinPoker

Hello,

Thank you so much for your kind words!

We're thrilled to hear that everything is working great for you and that you've had excellent experiences with our customer service team. Your satisfaction is our top priority, and we're here to support you anytime.

Thanks for being a part of our community!

Regards,

CoinPoker

Rated 1 out of 5 stars

Total scam

Total scam. Wish I had seen all of the reviews before dumping $500. I'm a decent poker player, not a pro, but I play a lot and have studied the game for 20+ years. You literally have zero chance of winning long-term on this site. When you get coolered every time that you have a big hand, you will lose money fast. It is virtually statistically impossible to flop top two pair and be coolered by a flopped set as many times as it happened to me in approximately 1,000 hands played. Also, I calculated that I made a flush after flopping 4 to a flush only 5% of the time. That's either crazy bad luck or super fishy. The fact that they need to show RNG proof to hide what they are doing is very telling. I hope you read this before getting scammed like me.

August 11, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look