Good platform, easy to use and great variety of games. Unfortunately, after winning a decent amount with just a few bets, my withdrawal was blocked due to a KYC check that seemed designed to fa... See more
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I've seen all kind of scammy/scummy casinos online but this is something completely different. I feel like it's worse, but I let you judge.
At first my experience was pretty ok, even if their no deposit spins offers need you to deposit real money and wager the equivalent of your winnings (or x2 x3 I don't remember). Other than that, the experience was ok, pretty sleek and clear interface with a lot of small bonuses/rakebacks you receive even at the lowest levels and keep you engaged.
On a sunday I decided to reach some milestones and do a lot of wagering with their inhouse 98 or 99% rtp games. I played 5 or 6 of them in parallel, but despite playing different games, I was running very bad and my bankroll flew away pretty quickly. So reaching the milestone proved to be a bad operation, but I thought nothing of it, bad runs happen even with the fairest 99% games.
The day after I decided to try my luck with these games, especially one "dice" type of a game with something like 65% odds, launched in auto and went on to do some chores. I came back and found my bankroll totally depleted. I was in a kind of shock, I checked my last runs and saw that I lost ALL OF THEM ,history showed maybe 30 or 40, but still the odds of losing even 30 such games in a row was astronomically low.
This when it gets weirder, I talk in the chat about this, I wasn't mad or anything just laughing about the clown show, the moderator told me about how you can control luck and stuff like that.
When I talked about it to support they advised me to stop playing this game (yeah good idea Sherlock, why don't you kill it yourselves). A couple of hours after they came back to me very happy about themselves, telling me they solved the problem and reimbursed the (very small) amount I lost that day. They were very casual about this "bug".
Things escalated a little bit on my side, I was shocked by how lightly they were taking the huge problems of their inhouse game. I told them that I lost all trust in them, and I was questioning my results the previous days. Given that there are no archive of past bets (the give access to 100 bets maybe, with no specific info, hash or id) I could not verify them.
They couldn't see any problem, and didn't understand why anyone would question why someone would ask a verification. I have a ton of screenshots and chatlogs, they're absolutely surreal.
Given the fact that invested (i mean lost) small amounts and that had very little left, I asked them to close my account and remove me from their mailing lists. Even that was beyond the capabilities of their INCOMPETENT support and IT, they told me to self-exclude from their site, something I find really dishonest because I wasn't leaving them because of "gambling addiction" problem but because they were the absolute worst most incompetent clowns I ever crossed paths with.
To this day I receive free spins and promotions.
Sometimes idiots are more dangerous than crooks and thieves.

Reply from Coins.game
HORRIBLE SUPPORT, EVEN WORST BONUSES. FULL OF BUGS AND OFTEN DELAY WITHDRAW

Reply from Coins.game
Aweful experience . Signed up got the bonus . Completed (rollover ) 75x for 100$ . Rollover complete I had 2800 they instantly took half . Talked to customer support it’s in there sneaky terms and conditions you can only keep 10x your winnings . Ok that sucks . So I wanna cash out . It’s pending . Then they cancel it I need to be. Verified so I do that and it says VERIFiED ok cool . So I go to withdraw again “error” ok talk to live support again oh it should be able to work soon it doesn’t , talk to live support after 24hrs still can’t withdraw . I ended up losing my entire bank roll of course . So you know what I’m gonna close my account here . I kindly email them stating I want my account closed. So they reply saying I need to send them photos of my passport and a selfie to CLOSE my account . How is that not sketchy? I told them I have a severe gambling addiction and they just refuse to close it without a picture of me and my passport . I utterly HATE this casino . Everything is back door loophole from bonuses to verification to closing an account . There has to be laws against not closing a account when you say you have a gambling addiction . DO NoT GIVE THEM A DIME!

Reply from Coins.game
I love coins.game! Been with them almost a year and have no complaints. Easy withdrawals and no minimum deposit. After a certain level, you get your own manager. Mine is Lana and I must say she’s been amazing!

Reply from Coins.game
The site is a scam. They closed my account saying I violated rules and the kyc verification was failed when everything I did was legit. They don't even provide an actual reason for my kyc verification to get failed. So basically I can't even re try for the kyc if I had made a mistake before.

Reply from Coins.game
garbage dump.
This is the worst company I have dealt with. They block the account due to incorrect data. Although all data is indicated as in the documents. Don't feed these whores.

Reply from Coins.game
They keep it interersting with promotions always have me checking to see the latest they are offering with incentives. Now if the winning part would happen we could give it 6 our of 5 stars.

Reply from Coins.game
Hey there.
I had a problem with my account because i couldn't withdraw the money from EUR. Then, i talked to support and they Said they would change the Fiat balance in eur to crypto. I really liked the effort of the company and very satisfied from their side. Impossible to not give a 5 stars rate

Reply from Coins.game
Best online casino Hands down. Withdrawal is extremely accurate and real, and deposits are quick and easy. Also the site is very easy to use and UI is awesome. I enjoy coins game a lot and would recommend it to everyone above all other casinos out there!

Reply from Coins.game
I had poor luck for the first several months I played on this site. Then I got on a good roll so I’d say overall the games are legit and fair (as fair as they are supposed to be). They don’t add new games very often which is certainly a drawback. However, their withdrawals are usually processed quickly (within an hour in most cases unless withdrawing larger amounts). I normally deposit Litecoin to play with because of the lower fees and my LTC deposits become available on my coins.game account about 2x-3x faster than any other site using the same currency and platform. The cash back, rake back, JET unlocking system, and daily bonus wheel pay out WAY more than any other site I’ve played on. I get $20-$30 back in weekly cash back every Friday, it’s insane. The $500 for 2 day period wager requirement to spin the wheel seems a little steep but with all of the other perks it’s something I can live with. They also post promo codes on their telegram channel ranging from $2-$5 once or twice a day on average. Lots of perks. Fast withdrawals. The customer support is solid as well in my experience. If they added more games more often I’d give it 5 stars.

Reply from Coins.game
I got banned for multi-account, and you knew very well that I have a second account because I wrote to you myself a week ago asking you to delete it. Created by accident when I couldn't log in with the 2FA code. I wrote several times to delete the account, support didn't reply and I kept playing. When I wanted to withdraw money yesterday I got banned. Somehow it didn't bother you when I made deposits every day, but when I wanted to withdraw it was fine. I asked you to delete that random account and support ignored me. He was waiting for more money. Scammers! Watch out! DejsonPL

Reply from Coins.game
It's a very good casino that updates and listens to players, rare these days on sites like this, the wins are correct, they have a chat for 15 languages the staff rep in 5 min maximum very very competent level systeme racking very interssing and events every day, like quiz, try it and you'll see, I'm staying here at Coins.Game, it's my home au plaisir de jouer avec vous

Reply from Coins.game
Inconsiderate and honestly just over all everything I was offered by the person who got me under their affiliate has just been put behind a wager or deposit requirement wall and I've lost so much to ask me to wager to spin a wheel that usually only gives minor prizes is really sad

Reply from Coins.game
Inconsiderate platform... Don't trust them... 0 star 0 star 0 star
They don't care about their players, they are banning without a warning! So yeah I better not to recommend coins.game at all. Bye...
I won't waste my money and time anymore at your casino, I have found a better casino indeed. Don't waste your time too though, you won't be of help anymore, all I know is YOU ARE NO GOOD AT ALL!!! STAY WHAT YOU ARE, INCONSIDERATE!!!

Reply from Coins.game
Amazing application. The operator is so kind and to many bonuses and promo codes. I really like this casino app

Reply from Coins.game
I don’t know what to complain about, support does what it should and profits are paid out without any problems in the shortest possible time 💸💸💸

Reply from Coins.game
After playing different casino's for some yers now, coins.game is now nr.1 casino for me. Every casino has some good and some bad features, bonus terms and payment options. But for me coins have been the best on almost every thing. Fast payout, ok bonuses that gives the players a real chance and good support 24/7
If you are Vip you get your own personal manager if you have any issues or questions.
On the down side there are some games I wish were made available for Norwegian players to but all in all I'm very pleased.

Reply from Coins.game
I’m signed up at a few casinos that I occasionally play at, and originally coins.game was supposed to be another backup casino I would play at once I made a withdrawal from my main casino. I’ve been playing here since august 24th of last year and during that time coins.game has turned from a backup to my main casino. As long continue to gamble online, coins.game and another casino will be my go-to places. I’ve never had any issues it’s deposits or withdrawals like some people claim, I’m not saying it’s not possible, but it’s never happened to me. I’ve seen people claim their withdrawal wasn’t honored cause a few hundred dollars was too much for the casino to pay out, but I won 15k and withdrew 5k to my wallet within minutes. I wouldn’t argue with people on behalf of the casino but I always have my doubts when someone claims they’ve been done wrong by this casino.

Reply from Coins.game
I’ve been playing here for a little over a year. When I first joined there was a ‘coin drop’ feature and the ability to spin a lucky wheel every 12 hours. Whilst I’m disappointed with the change to the wheel, I think the change from coin drop to money pool is a lot fairer and offers every player the opportunity for a bit more luck.
I also feel positive in relation to support response time and being a VIP member which comes with my own personal manager - Lana is excellent and goes above and beyond.
The New Years Eve bonus was a super thoughtful and pleasant bonus too. It made me feel appreciated and want to continue my loyalty to C.G.

Reply from Coins.game
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