Coinsbackcasino Reviews 25

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

It’s a good casino with a great coin back feature that just amazes me how much can they actually make to give that much back and it’s in real time right on your screens as you play and watch it build.... See more

Company replied

Rated 1 out of 5 stars

Don't be fooled by the coinback gimmick. Have you ever won anything from it? No of course not. This is another platform openly telling you you're not allowed to commit fraud against them but in the... See more

Company replied

Rated 5 out of 5 stars

Update: I got my pride in the bank!! Thanks !I signed up and purchased the welcome $9.99 package…I played and got my balance down low…I quit playing and came back many hours later and won enough to ca... See more

Company replied

Rated 5 out of 5 stars

I’ve been really impressed with Coinsback Casino so far. They have a huge variety of games, which is what initially pulled me in, but what really stood out was the redemption process. I was honest... See more

Company replied


Contact info

3.7

Average

TrustScore 3.5 out of 5

25 reviews

5-star
4-star
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1-star

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Rated 1 out of 5 stars

I will never play again on this sorry…

I will never play again on this sorry ass site my first time and last time playing I played through $40 without a single bonus or decent winning like you guys are never better than sites that’s been around for a while no thanks

May 2, 2026
Unprompted review
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Reply from Coinsbackcasino

We appreciate you sharing your experience. We're sorry you didn't enjoy our site and that you didn't have a satisfactory outcome. We'll consider your feedback as we work to improve.

Rated 1 out of 5 stars

I been for days trying to redeem my…

I been for days trying to redeem my winnings, I’m able to get $50 in gift cards but every time it sends me to prizeout to get my gift card it says error, I’ve already contacted both parties. Now my account is locked on Coinsback. Bad for business if your trying to run a casino.

April 29, 2026
Unprompted review
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Reply from Coinsbackcasino

We regret you're having trouble redeeming your winnings and that your account is locked. We appreciate you informing us about the Prizeout error you encountered. We're looking into this issue and will work to prevent similar situations. Thanks for your feedback.

Rated 5 out of 5 stars

Fun new site

Not impressed with this site. I finally made it to $100 so I could cash out, but the games kept glitching, restarting, and sometimes even resetting my progress completely. Some of my favorite games wouldn’t even load at all. I know they’re capable of running a good casino since they own Wow Vegas, which makes this even more frustrating. Getting kicked out of games constantly is a dealbreaker for me.Verification was easy, I’ll give them that but because of all the bugs, I won’t be playing here again until they fix these issues. and Hopefully bigger win Been to long they let me hit anything good.

May 1, 2026
Unprompted review
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Reply from Coinsbackcasino

We appreciate you sharing your experience. We're sorry to hear about the glitches, game issues, and reset progress you encountered. We'll investigate these technical concerns to improve our platform. We value your feedback.

Rated 2 out of 5 stars

Verification issues and not tracking referrals

I know this casino is new and just launched but it's having wayyyyy to many issues. First it's not tracking any of the referrals from peoples referral links and then it's having a major verification issue. My ID is verifying completely fine but the second part is address verification. I submitted a current bank statement 5 different times and it kept getting denied and said it wasnt current within the past 3 months but it was. Then I finally took a picture of my ID and submitted it. That went through fine and it said I was fully verified and then I hit on the free coins and went to redeem. I wake up this morning and apparently they no longer wanted to accept the picture of my ID and wanted another proof of address so I submitted yet another bank statement it went through and my redemption was still pending. Then an hour later another email saying nevermind we need another proof of address so here we are round three of submitting yet another bank statement. We'll see what happens this time. I had high hopes for this casino but it's turning out to be not so great. Hopefully things turn around. Also support is almost non existent I messaged after the first verification issue and they responded two hours later talking about the sign up bonus and were to claim it which had nothing to do with what I messaged them about.

May 1, 2026
Unprompted review
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Reply from Coinsbackcasino

We appreciate you bringing these issues to our attention. We're sorry to hear about the difficulties you've experienced with referrals, verification, and support responsiveness. We are looking into the verification issues and working to improve our support. Thank you for your feedback, as it helps us improve.

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