Coinstar UK Reviews 

CoinStar machine situated @ Tesco 475 Margate Road Westwood Broadstairs is stealing money from people and overcharging for poor counting in the process !!!

This machine is a scam !!! T&Cs about charges are NOT displayed at the Machine either, making it look like it is free. These machines should not be allowed in the UK or anywhere in the world !! Scam !!

I will now be using my local bank going forwards.

THIEFS ! !
They don't state cost on front of machine so money is in and can't/won't return it, before you realise how much you are being screwed by them!

We did not use the voucher on the same day. I called Coinster after 9am and they gave me a reference to give to the shop. I can use the voucher with the regerence number whenever I am ready.

#744116 - Used coinstar machine in Wyvern Sainsburys in Derby. Although I didn't know exact amount in my jar I knew it had several £2 coins. At the end the machine gives you a receipt with the breakdown of coins it counted and you go to the sainsbury customer service to get the money as instructed. They take the receipt off you but I took a photo as I had used the machine to count charity collection money. When I got home I realised that it had only counted one £2 coin so I rang up Coinstar. They needed the info off the receipt which luckily I had from my photo. They could see somehow that the machine had not counted 4 coins and said they would send an engineer and ring me in next 5 days. I waited and they didn't ring so I rang them again. They said the machine had been reset remotely and that other people had now used the machine. This made no sense bcs the machine had not been out of order and the engineer was never going to reach the machine before other people had used it! It was just a way of getting rid of me. So they estimated what I was short and offered to PayPal it to me. But this never arrived either. Terrible experience that short-changed a charity and Coinstar pocketed the money and charges excessive fees to use the machine. Coinstar suggested that if I had asked in sainsburys on the day I used the machine, that they had a key, so they could have sorted it out, but when I mentioned this later to the store, they said they couldn't get into the part of the machine where the money gets stuck! Don't use these machines!

Robbed! Put in £19.21 at a Sainsbury's machine, paid out only £8.07.

Not easy, total cons, stole money as we had counted before. Ridiculous % taken for values.

Solidly, go to tsb or rsb, evsn nationwide, take the coins in and deposit them to your acvount, more peeps who avoid this nonsense, quicker these con artists go out of business.

Machine took money did print out copy of transaction if runs out of paper it should take the money phone there customer help line they did have a idea we're Didcot was England UK.as call centre was on over side of the world not in uk sonot much help

What a rip off £18 fee per £146is disgusting.
When you put your coin to machine even before you confirm, there is no way to come back and cancel..!!!!

disgraceful sack of shit rip off experience.

these sharks used to charge a lot - 7%. and no doubt a hosting fee to the supermarket as well.
now it's a usurious 11.99% and they throw in a 0.49p fee on top. For £15 of coins they charged £2.42.. absolute garbage. last time i'll use them.

I offer my sincere appreciation to Zent ri Coup s, for their assistance in recovering my money.

£5 charge for changing £33 of coins. RIP off!

What a rip off £12 fee per £100 is disgusting when we don't have a high street bank,Mr D Turpin of Sherwood Forest wore a mask but you lot are just extracting the urine from the public. Many coins were rejected but they were genuine coins. Won't be back

I used the machine after 9pm when the Tesco manager had left and was informed that I'd need to cash it tomorrow, however at the bottom it states it must be cashed the same day. So I panicked. I rang coinstars 0800 number and was transfered to a helpful rep, who asked for all details and was understanding, he clarified that I will be able to still cash it tomorrow and to ring back when at Tesco with their manager if its refused. They also gave me a reference number for this. Very helpful. I will update this if I encounter any issues.

Sorry Coinstar, but another unhappy customer. I used your machine at Tesco Bracknell North, but when I took the barcode to customer services, they could only pay me with coins! There was no facility to put the amount on the debit card I had just used to pay for my shopping, and there were no notes available at that till. So I paid your fee to swap one handful of coins for another handful of coins.

I put all my coins through a coin sorter there was over two hundred pounds when I used the machine it gave me a voucher for eighty four. after complaining told it will take three months too check total robbery how Asda is allowing is beyond me and they wont turn off the machine so its still robbing people.

Absolute scam. They take an inflated percentage and then bury a note about redeeming on the same day in the small print. Avoid.

What an absolute scam and rip off coin star machines are how are they getting away with clear theft of your money , for every 100 pound you change they take 12 pound charges this is greed beyond belief , banks are being shut down by starmer so his mates can make millions by theft off the public why are we standing for this , they want to steal and use your money for their benefit not yours , stop using these machines when will you all wake up ??? , so how much are the stores getting from allowing them on their premises, they will be charging rent for them

I had lots of change and couldn’t deposit at local post office as it only allows £20 per day. I had 150 £1 coins I needed changed and then added my coin jar of lots of various silver and copper.
The machine counted 128 £1 coins? Now I counted this 3 times and there were 150, I also had 12 £2 coins yet the machine said I had 3 £2 coins. In total I got £168 absolutely rip off. And you cannot cancel once you’ve put it in the machine you just have to except the voucher. I thought the fee was bad enough but to lie and say there was less money than you put in! Disgusting!

Be warned I fell victim to them and lost all my capital and profits. I couldn’t retrieve any of my funds until I connected with a team that finally helped recover my digital profile.