Emailed on a Tuesday evening, typed at the kitchen table while dinner finished, mostly because I wanted the answer in writing rather than in a chat window I would lose. Question was whether a deposit... See more
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so my sister was over saturday and we ended up going through the live dealer section together because she plays and i mostly dont. the game show style tables were new to me, the wheel ones with the pr... See more
Deposited $38 with Apple Pay on the next login just to test afterward the cashier. The while coffee cooled amount posted quickly after the page before dinner caught up, and the transaction on mobile h... See more
ok so this got messy through no fault of theirs. i moved apartment in may and forgot to update the address, then put in a cashout request which got held because the bill i uploaded had the old addre... See more
Company details
Written by the company
100 % bis zu 500 CHF + 200 Freispiele
Contact info
Switzerland
- contact@coldbet-ch5.pro
- coldbet-ch5.pro
4.5
Excellent
64 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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The interface is difficult to navigate.
August 10, 2026
Unprompted review
Games froze unexpectedly several times.
August 10, 2026
Unprompted review
Support failed to provide a clear…
Support failed to provide a clear answer.
August 10, 2026
Unprompted review
My withdrawal stayed pending for too…
My withdrawal stayed pending for too long.
August 10, 2026
Unprompted review
The website was frustratingly slow…
The website was frustratingly slow during my session.
August 10, 2026
Unprompted review
Overcomplicated promo calendar
Their monthly promo calendar is just a mess of tiny text and conditions. I couldn’t be bothered to figure out what’s actually good or not.
August 10, 2026
Unprompted review
Clunky search function
Tried searching for games by provider and the search just gave random stuff. If you have a big library, at least make it easy to find something specific.
August 10, 2026
Unprompted review
Using an older Samsung while making…
Using an older Samsung while making coffee, fullscreen mode stayed on after I changed games. Good enough for my old phone and a short session.
August 7, 2026
Unprompted review
Noah from contact form handled my…
Noah from contact form handled my cashier question without making me repeat everything. The answer was not instant, just actually useful.
August 7, 2026
Unprompted review
same two agents most weeks
same two agents most weeks, both know the cashier pages, makes sense every time.
August 6, 2026
Unprompted review
Ticket reply matched my issue
Ticket reply matched my issue, checked again after work.
August 7, 2026
Unprompted review
Read the free spin expiry before…
Read the free spin expiry before claiming, so there was no surprise.
August 8, 2026
Unprompted review
slot history saved Jammin Jars 18.
August 9, 2026
Unprompted review
Time-out confirmation appeared
August 7, 2026
Unprompted review
Live chat took about 25 minutes while…
Live chat took about 25 minutes while the laundry ran to answer. Then the agent checked the previous message and explained why my bonus progress had not updated yet.
August 9, 2026
Unprompted review
Deposited $38 with Apple Pay on the…
Deposited $38 with Apple Pay on the next login just to test afterward the cashier. The while coffee cooled amount posted quickly after the page before dinner caught up, and the transaction on mobile history showed the afterward same timestamp later ACTUALLY.
August 6, 2026
Unprompted review
my previous place made me email a form…
my previous place made me email a form every single time i wanted money out
here its just a button in the cashier which is so much easier
requested $310 friday afternoon by ach and it cleared monday
August 7, 2026
Unprompted review
asked for the exact terms clause
asked for the exact terms clause, agent quoted it back correctly, bonus fine.
August 8, 2026
Unprompted review
Round history updated later
Round history updated later, checked again after dinner.
August 7, 2026
Unprompted review
Gates of Olympus kept my stake size…
Gates of Olympus kept my stake size after switching away and back. Tiny setting, but I always notice that stuff
August 9, 2026
Unprompted review
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