I had a great experience from start to finish. The ordering process was simple, the delivery was fast, and everything arrived exactly as expected. The customer service was responsive and professional... See more
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See what reviewers are saying
SHOP WITH CONFIDENCE 100%. PACKAGiNG 100%. A WEB SITE TO DIE FORE 100%. PLEASE BE PATIENT BILLY IS VERY BUSY AT THE MOMENT BECOMING A LEGEND IN HIS OWN LIFE TIME. HE THANKS YOU FOR YOUR LOYAL CUSTOM... See more
I have to confess;I was dubious about this store, simply for having a repress of a very sought after track at a very reasonable price. I wanted it enough to take a punt and it turned up within 4 day... See more
Selling my records through CC/HW has been a painless and simple process - after sending Billy a CSV file easily extracted from discogs he took care of the rest, even setting up a dedicated page for my... See more
Company details
Written by the company
We are an online record shop (physical shop opening end of summer 2024) based in South London, but shipping worldwide! ColdCuts has been run by Billy Baxter since 2015, and has been known for its carefully curated selection of new and reissued vinyl, and excellent customer service.
Contact info
26-34 Southwell Road, SE5 9PG, London, United Kingdom
- info@coldcutshotwax.uk
- coldcutshotwax.uk
4.9
Excellent
553 reviews
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Hasn’t replied to negative reviews
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Very good service..
January 31, 2023
...the packaging of the item sent and…
...the packaging of the item sent and the excitement of unwrapping it
January 10, 2023
Try out Cold Cuts
Cold Cuts opperate a Prompt and Smooth ordering system, all products recieved in perfect condiction .
January 9, 2023
Excellent service as always
January 12, 2023
A rare find of a record shop!
I recently discovered this store online and decided to buy two records that I always wanted but never got around to getting.
I chose local pick up and when I walked into the record shop (that you would never know was there) I loved the vibe: pick up was quick, a vinyl was spinning, the guys were friendly. If I ran a business this is probably how I would want it to be I was so happy for them!
March 29, 2023
Unprompted review
Three cheers for Cold Cuts!
Came across Cold Cuts after googling a rare record that had been reissued. The easy interface, fast shipping times and Will's vibe made for a smooth and pleasant experience.
March 29, 2023
Unprompted review
Always upfront and leading the way
Always upfront and leading the way. Service is faultless.
March 15, 2023
Smashing service
March 13, 2023
Good communications, good all around.
Good communications, Vinyl good, despatch good, Would recommend.
November 11, 2022
Great service
January 5, 2023
Amazing customer service
Amazing customer service - a Christmas gift I ordered hadn’t arrived and Will went out of his way to make sure that it got to me and even sent over some other stuff so that I definitely had presents to give on Christmas Day! Could not recommend more.
December 22, 2022
Unprompted review
fast and efficient…
fast and efficient great!...,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
November 17, 2022
Regular customer, nothing to complain about
Great stock, great communication, vinyl always delivered promptly and well packaged.
November 3, 2022
Fantastic service and website
November 9, 2022
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