I have just received my 2nd cocoon bed the 1st lasted my dog 8yrs and now she is in a smaller one but it's still big enough. The service from ordering to deliver was faultless. The product itself... See more
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Collared Creatures was born out of a passion of all things dog. We make a full range of beautiful and simply styled, luxury handmade dog accessories for the home and outdoors. We started our business way back in 2014, it grew from wanting to find beautiful dog collars for our dogs, that was practical and hardwearing but didn’t compromise on style – we really struggled, so we decided to make our own collars. One passion led to another and before we knew it our family, friends, and the local neighbourhood started to ask us if we could make collars and leads for them too – and before long, we were making our first ever Dog Cave Bed and very own Dog Drying Coats! Eight years on, we’re proud to have expanded, to offer a full range of beautiful and simply styled, luxury handmade dog accessories for the home and outdoors. We offer doting dog lovers an exclusive range: Luxury Dog Beds, Luxury Blankets and Sofa Throws, stunning Dog Collars & Leads, and Practical Dog Drying Coats. We delighted to have also launched our own bespoke Signature Collections of different styled Dog Collars and Leads. Collared Creatures are a small and family run, independent British Business. Our business is all about ‘Nurturing Love’, making products that create special moments for you and your dog and helping you build that amazing dog and owner bond. We take the time to source the finest quality materials and constantly perfect our product designs to deliver real comfort, ideal fit and practicality – giving you dog accessories that keep your dog feeling warm, safe and utterly loved. At collared creatures our mission is to provide fellow dog lovers with the finest range of beautiful products for your pooches! We have a great selection of beds to make sure your furry companions feel safe, cosy & warm. We also have a large selection of exquisite hand crafted collars & leads. We’re inspired every day, by designing beautiful and gorgeous dog accessories for you and your dog to enjoy in the home and wear on outdoor adventures. Following our passion for dogs and doing what we truly love makes every day special for us. We understand dogs and how delighted owners are when they see their dogs having a soft and cosy bed to rest and relax in, collars that make feel safe and dog drying coats that get their dog dry, warmed up quickly and feeling cosy. Like you, we cherish the strong bond that we have with our dogs and love nothing more than to create those special moments for you to share with you dog too. Take a look at our collections of luxury handmade dog collars and leads, cosy and warm dog beds, our luxuriously soft dog blankets and our perfectly practical dog clothing.
Contact info
Crosshill Cottage, Highgate,Balne, DN14 0ES, Balne, United Kingdom
- 0333 577 7770
- info@collaredcreatures.com
- collaredcreatures.com
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Harris tweed dog bed - fantastic product
We've just bought a second Harris tweed bed for the hound. He's had the first one for easily 5 or 6 years (we think) and despite his best efforts - clawing, rummaging, rearranging - it hasn't got a mark on it. Fully expect this one to last just as well.

Reply from Collared Creatures
Absolutely amazing products
Absolutely amazing products, far better than the Ruff & Tumble ones I have bought in the past- far superior
Excellent customer service- couldn’t recommend enough- absolutely brilliant

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Deluxe donut bed
Bought a deluxe donut bed for my 2 lurchers and they absolutely love it. It’s such good quality and looks like it will last a while 🤞.
I ordered a large and there’s plenty of space for one of my medium sized lurchers at a time (they don’t like sharing!). They love melting into the sides. One of them likes to scratch the bed, which has resulted in bits of fluff everywhere, but no rips yet, which is great.

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Love this Company and the Products
Collar and lead number 6 for Murphy. Perfect as always. I made a mess of the delivery address on my order but Julie was on the phone sorting it out - nothing is a problem for her and she is always really helpful and friendly. Cant say enough good things about the company.

Reply from Collared Creatures
CC contacted me as they wanted to check…
CC contacted me as they wanted to check my order was correct. Not many companies would do that. Purchases were exactly as expected and delivery was very prompt. Thank you!

Reply from Collared Creatures
Biothane collar & lead
Ordered the biothane quick release collar & matching lead. Great quality, & quick delivery, thank you.

Reply from Collared Creatures
Great Product.
Excellent service, prompt. Emailed the company regarding an additional order and got a very helpful reply immediately.

Reply from Collared Creatures
Company great, courier dreadful!
Bed arrived undamaged no thanks the the courier who left the parcel at 21.28 outside the property overnight in the rain,thankfully the company had packaged it well.really pleased with the bed and our pampered pooch loves it. Really good quality and well worth the cost. Slight delay but only by a couple of days due to supplier errors but was kept updated by email from the company who went above and beyond to get it sent out ASAP.highly recommend

Reply from Collared Creatures
Good quality collar and fastenings
Good quality collar and fastenings. Easy ordering process and quick delivery. Free engraving on collar. I chose the beautiful teal colour. Very highly recommended

Reply from Collared Creatures
We were so pleased to find this company…
We were so pleased to find this company as we had been looking for a cocoon or igloo bed living in an old, cold house. It is sturdy and really well made with good quality materials and ingeniously put together. The dog loves it as he can snuggle down and get really cosy overnight. We have just bought a second one for the puppy. The company are so nice to deal with and efficient and extremely helpful.

Reply from Collared Creatures
Lucky Grand-dog!
My order arrived exactly when stated, everything was beautifully packaged and correct.
It’s a Christmas gift for my daughter and her dog who loves to swim (retriever). Mitts to dry him off, a big jacket to wear on his journey home whose design keeps him safe in the car. And a bag to keep it all tidy.
He’ll be the smartest dog in Berlin!!

Reply from Collared Creatures
Helpful CS and quality coats!
Julie was so helpful when I contacted her after the Black Friday sale, the quality is second to none and I definitely wouldn't go elsewhere in the future! Although I think these are pretty much built to last!!

Reply from Collared Creatures
Top quality dog cave bed
Top quality dog cave bed, ordered one to be sent to Sweden for my daughter’s two dachshunds. They love it. Fully washable which is great and the postage service was excellent.

Reply from Collared Creatures
Great communication
Great communication. Just the job. Fast, friendly and perfect solution.

Reply from Collared Creatures
Excellent coats
Excellent coats. Such a helpful team. They rang me to double check measurements.
Very swift and helpful service and easy ordering.

Reply from Collared Creatures
Great quality dog bed
I bought a bed for my dog back in October which arrived promptly. The bed was of fantastic quality and design unfortunately my dog would not use it because she was scared of the fixed cover over the bed so I had to send it back. I had lots of issues with the courier trying to return the bed so I contacted the company who helped me out, I think it was Mick who I spoke to. The customer service I received was great and I'm thankful for their assistance, I'll be looking for a bed without a fixed cover

Reply from Collared Creatures
Good product
The collar material great with easy fastening to the required neck size

Reply from Collared Creatures
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