Collared Creatures Reviews 4,029

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent materials, craftsmanship, and durability of items like beds, collars, and blankets. Many appreciate the personalized options, such as engraving, and find the products to be long-lasting and comfortable for their pets. The service is frequently highlighted as exceptional, with people commending the quick dispatch, great communication, and helpfulness of the company. However, some customers were not happy with the delivery service, experiencing issues with returns and communication regarding those returns. A few reviewers also mentioned that certain products, like a specific cave bed, were not fit for purpose, citing issues with the hood not staying up or creating gaps where their dogs could get trapped.

What people talk about most

Product

People report positive experiences with product quality and design. Many customers praise the durability and... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the durability and craftsmanship of... See more

Service

Users describe positive interactions with service. Customers consistently praise the quick and helpful... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many reviewers reported quick dispatch and fast... See more

Based on these reviews

Rated 5 out of 5 stars

I have just received my 2nd cocoon bed the 1st lasted my dog 8yrs and now she is in a smaller one but it's still big enough. The service from ordering to deliver was faultless. The product itself... See more

Rated 5 out of 5 stars

I’m always dubious about ordering items online as pictures can lie. However, I spoke to a member of staff regarding sizes and widths who were very helpful. I therefore went ahead and ordered. The qua... See more

Rated 5 out of 5 stars

Always exceptional products from Collard creatures. I have been using them for several years for my dogs and have always found their products to be top quality and long lasting. I really value the opt... See more

Rated 5 out of 5 stars

I’ve purchased several cave beds from Collared Creatures and the quality is absolutely second to none. Every interaction with their team has been fantastic—they’re always just a phone call away, re... See more


Company details

  1. Pet Store

Written by the company

Collared Creatures was born out of a passion of all things dog. We make a full range of beautiful and simply styled, luxury handmade dog accessories for the home and outdoors. We started our business way back in 2014, it grew from wanting to find beautiful dog collars for our dogs, that was practical and hardwearing but didn’t compromise on style – we really struggled, so we decided to make our own collars. One passion led to another and before we knew it our family, friends, and the local neighbourhood started to ask us if we could make collars and leads for them too – and before long, we were making our first ever Dog Cave Bed and very own Dog Drying Coats! Eight years on, we’re proud to have expanded, to offer a full range of beautiful and simply styled, luxury handmade dog accessories for the home and outdoors. We offer doting dog lovers an exclusive range: Luxury Dog Beds, Luxury Blankets and Sofa Throws, stunning Dog Collars & Leads, and Practical Dog Drying Coats. We delighted to have also launched our own bespoke Signature Collections of different styled Dog Collars and Leads. Collared Creatures are a small and family run, independent British Business. Our business is all about ‘Nurturing Love’, making products that create special moments for you and your dog and helping you build that amazing dog and owner bond. We take the time to source the finest quality materials and constantly perfect our product designs to deliver real comfort, ideal fit and practicality – giving you dog accessories that keep your dog feeling warm, safe and utterly loved. At collared creatures our mission is to provide fellow dog lovers with the finest range of beautiful products for your pooches! We have a great selection of beds to make sure your furry companions feel safe, cosy & warm. We also have a large selection of exquisite hand crafted collars & leads. We’re inspired every day, by designing beautiful and gorgeous dog accessories for you and your dog to enjoy in the home and wear on outdoor adventures. Following our passion for dogs and doing what we truly love makes every day special for us. We understand dogs and how delighted owners are when they see their dogs having a soft and cosy bed to rest and relax in, collars that make feel safe and dog drying coats that get their dog dry, warmed up quickly and feeling cosy. Like you, we cherish the strong bond that we have with our dogs and love nothing more than to create those special moments for you to share with you dog too. Take a look at our collections of luxury handmade dog collars and leads, cosy and warm dog beds, our luxuriously soft dog blankets and our perfectly practical dog clothing.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great product very easy to order…

Great product very easy to order amazing quality and very fast delivery

January 29, 2025
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Reply from Collared Creatures

Thank you for leaving a review Claire!

If you haven't already please tag us in any photos or videos @collared_creatures on Instagram /Facebook/Tiktok or email us at info@collaredcreatures.com

Collared Creatures Team 🐕

Rated 5 out of 5 stars

Another lovely cave bed

Another lovely cave bed

The dogs are pleased I finally got round to ordering another bed for them

January 22, 2025
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Reply from Collared Creatures

Bless them! Thank you for leaving a review!
If you haven't already please tag us in any photos or videos @collared_creatures on Instagram /Facebook/Tiktok or email us at info@collaredcreatures.com

Collared Creatures Team 🐕

Rated 5 out of 5 stars

Excellent

Love the collars. I have two very handsome fox red labs. Second purchase of collars as love them ❤️

January 28, 2025
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Reply from Collared Creatures

Thank you for leaving a review Lesley!
We love to hear from returning customers!

If you haven't already please tag us in any photos or videos @collared_creatures on Instagram /Facebook/Tiktok or email us at info@collaredcreatures.com

Collared Creatures Team 🐕

Rated 5 out of 5 stars

Great quality, will deffo buy again!!

Amazing quality and added bonus of the name tag made into the collar. Our dog goes to day care twice a week so it’s easy to clean! He has previously broken two collars (from Amazon) within days of eachother so happy to say this one is lasting! Will definitely buy from here again.

January 20, 2025
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Reply from Collared Creatures

Thank you for taking the time to leave a review Olivia!

We love to see the dogs wearing their new collars
If you haven't already please tag us in any photos or videos @collared_creatures on Instagram /Facebook/Tiktok or email us at info@collaredcreatures.com

Collared Creatures Team 🐕

Rated 5 out of 5 stars

BioThane neon pink collar and lead

Great choice of colours in BioThane for leads and collars, need something which will last due to dog swimming in sea/lakes. Chose neon pink which is very eye catching.

January 27, 2025
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Reply from Collared Creatures

Thank you for leaving a review!

If you haven't already please tag us in any photos or videos @collared_creatures on Instagram /Facebook/Tiktok or email us at info@collaredcreatures.com

Collared Creatures Team 🐕

Rated 5 out of 5 stars

Love a doughnut bed 🍩

Returning customer so we knew what to expect.

A good customer experience.

January 20, 2025
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Reply from Collared Creatures

We love to hear from returning customers!
Thank you for leaving a review!

If you haven't already please tag us in any photos or videos @collared_creatures on Instagram /Facebook/Tiktok or email us at info@collaredcreatures.com

Collared Creatures Team 🐕

Rated 5 out of 5 stars

Lovely drying robe

Lovely product (drying robe) with clear direction on how to measure. Fast delivery. Great to put on after wet dog walks and swims to dry off on the car journey home, especially when on holiday.

January 17, 2025
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Reply from Collared Creatures

Thank you for leaving a review Claire!
We love to see the dogs wearing their drying coats

If you haven't already please tag us in any photos or videos @collared_creatures on Instagram /Facebook/Tiktok or email us at info@collaredcreatures.com

Collared Creatures Team 🐕

Rated 5 out of 5 stars

Great customer serice…

Ordering was as expected and a slight problem was immediately resolved by the company without any issues. I was very impressed with their customer service. The luxury velour dog throw was excellent too…

January 24, 2025
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Reply from Collared Creatures

Thank you for taking the time to leave a review!

Collared Creatures Team 🐕

Rated 5 out of 5 stars

Our Vizslas love these beds!

Our Vizslas love these beds! They quickly learnt how to snuggle under the blankets themselves. The covers are easy to remove for washing. The oldest bed we have is about 6 years and is still holding up well. Highly recommended!

January 23, 2025
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Reply from Collared Creatures

Great review Gemma thank you!
They are very popular with the Vizsla they just love to snuggle!

If you haven't already please tag us in any photos or videos @collared_creatures on Instagram /Facebook/Tiktok or email us at info@collaredcreatures.com

Collared Creatures Team 🐕

Rated 5 out of 5 stars

Snuggle sack cushion

Replacement material for my dogs snuggle sack, excellent service as usual

January 23, 2025
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Reply from Collared Creatures

Thank you for taking the time to leave a review Meryl!

Collared Creatures Team 🐕

Rated 5 out of 5 stars

Waterproof lead

Excellent product good quality
Feels comfortable to hold

January 23, 2025
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Reply from Collared Creatures

Thank you for taking the time to leave a review Jacky!

If you haven't already please tag us in any photos or videos @collared_creatures on Instagram /Facebook/Tiktok or email us at info@collaredcreatures.com

Collared Creatures Team 🐕

Rated 5 out of 5 stars

Beautifully made collars

Beautifully made collars - our pooches love them!

January 15, 2025
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Reply from Collared Creatures

Thank you for your great feedback Clair!

If you haven't already please tag us in any photos or videos @collared_creatures on Instagram /Facebook/Tiktok or email us at info@collaredcreatures.com

Collared Creatures Team 🐕

Rated 5 out of 5 stars

Lovely dog cave

Lovely dog cave. Very well made, super quality material and zips. My whippet was a bit wary of it at first so I removed some of the kapok filling (which was very easy to do). This made the cave seem bigger and now he absolutely loves it. I can always replace the kapok if it beds down a bit.

February 6, 2025
Unprompted review
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Reply from Collared Creatures

Thank you for taking the time to leave a review
We overfill the caves on purpose as the filling may drop over time so yes keep the filling aside.

If you haven't already please tag us in any photos or videos @collared_creatures on Instagram /Facebook/Tiktok or email us at info@collaredcreatures.com

Collared Creatures Team 🐕

Rated 5 out of 5 stars

Dry Coat

Delivered on time, great fit and does the job

January 22, 2025
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Reply from Collared Creatures

Thank you for leaving a review!

If you haven't already please tag us in any photos or videos @collared_creatures on Instagram /Facebook/Tiktok or email us at info@collaredcreatures.com

Collared Creatures Team 🐕

Rated 3 out of 5 stars

The product was made and posted out to…

The product was made and posted out to me really quickly and communication was great as they contacted me regarding size to ensure it was right. Unfortunately the material quality has gone down since I last ordered as in comparison to my previous collar, the new one is alot more flimsy & feels alot cheaper quality than the last one which is a shame.

January 21, 2025
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Reply from Collared Creatures

Hi lauren, thank you for leaving a review. The biothane is softer to touch. We can assure you that the quality and strength hasnt been compromised.

Collared Creatures Team 🐕

Rated 5 out of 5 stars

Lovely quality and my dog loves his new…

Lovely quality and my dog loves his new cosy cave.

January 13, 2025
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Reply from Collared Creatures

Thank you for taking the time to leave a review Harriet!

If you haven't already please tag us in any photos or videos @collared_creatures on Instagram /Facebook/Tiktok or email us at info@collaredcreatures.com

Collared Creatures Team 🐕

Rated 5 out of 5 stars

Lovely products

Brilliant, as always. My favourite supplier of dog items (beds, collars, leads, coats). We ordered a coat and a lead, both lovely. Sending many words of appreciation towards Collared Creatures.

January 14, 2025
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Reply from Collared Creatures

Thank you for a lovely review Diana we really appreciate it 😊

If you haven't already please tag us in any photos or videos @collared_creatures on Instagram /Facebook/Tiktok or email us at info@collaredcreatures.com

Collared Creatures Team 🐕

Rated 5 out of 5 stars

Amazing quality, highly recommend!

Absolutely love my puppy's’ collar, lead and bow-tie. We have received lots of lovely compliments. Amazing quality too.

January 15, 2025
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Reply from Collared Creatures

Thank you for the lovely review!
If you haven't already please tag us in any photos or videos @collared_creatures on Instagram /Facebook/Tiktok or email us at info@collaredcreatures.com

Collared Creatures Team 🐕

Rated 5 out of 5 stars

Gorgeous Harris Tweed Dog Collars

Just received 2 fabulous Harris Tweed collars for my Flatcoats Hamish and Rosie. Fabulous colours, beautifully made and best of all British. Thank you, I will order again.

January 27, 2025
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Reply from Collared Creatures

Thank you for leaving a review Clair!

If you haven't already please tag us in any photos or videos @collared_creatures on Instagram /Facebook/Tiktok or email us at info@collaredcreatures.com

Collared Creatures Team 🐕

Collared Creatures Team 🐕

Rated 5 out of 5 stars

These are the second one's i have had…

These are the second one's i have had and they're fantastic quality and really last. Well worth the money.

January 9, 2025
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Reply from Collared Creatures

Thank you for leaving a review Claire!
If you haven't already please tag us in any photos or videos @collared_creatures on Instagram /Facebook/Tiktok or email us at info@collaredcreatures.com

Collared Creatures Team 🐕

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