CollarTags Reviews 1,203

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's excellent quality, noting its durability and clear, long-lasting engraving. Many appreciate the ease of the ordering process and the quick delivery service, often receiving their items within a week. The tags are frequently highlighted for their secure fit on collars, preventing them from getting snagged or lost, and for providing a sleek, quiet alternative to traditional hanging tags. However, some people were dissatisfied with the delivery service, mentioning issues with items not arriving or experiencing significant delays. A few other people also felt that the quality of the product they received was poor, describing it as inferior to past purchases or competitor products.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the high quality,... See more

Quality

Consumers generally express high satisfaction with the quality of the products. Many reviewers praise the... See more

Order

Reviewers highlight positive aspects of order. Customers consistently praise the ease of ordering and... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the speedy shipping, with... See more

Service

People report positive experiences with the service. Customers consistently praise the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Attaching flat tags to your dog's collar is a no-brainer! The engraving is sharp and easy to read, plus you won't have to worry about the tag getting snagged in brush or tight spaces (for dogs that ar... See more

Rated 5 out of 5 stars

This is our fourth collar tag. Our first was purchased over 20 years ago (as near as I recall). The first 3 lasted the lifetime of each dog & stayed on the collars as expected. The quality is excel... See more

Rated 5 out of 5 stars

These are high quality tags from sturdy metal. The lettering lasts for many years, unlike most other tags. I've ordered these for 4 different dogs over the last several years, 2 of our own, and 2 be... See more

Rated 5 out of 5 stars

Originally ordered a CollarTag after my little fox terrier mutilated a hanging tag down to a small piece of metal, of course, while wearing the collar. This tag stays secure on collar, and will not... See more


Company details

  1. Animals & Pets

Information provided by various external sources

The last Pet ID Tag you will ever have to buy for your pet. CollarTags™ are guaranteed to last the life of the pet they are purchased for, and they do.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is my fourth purchase-due to…

This is my fourth purchase-due to moving and new pets. Quality is fantastic! Tags never fall off or irritate my dogs. I have an escape artist and he has been returned every time due to this tag. Highly recommend this product for peace of mind.

May 8, 2026
Rated 5 out of 5 stars

Attaching flat tags to your dog's…

Attaching flat tags to your dog's collar is a no-brainer! The engraving is sharp and easy to read, plus you won't have to worry about the tag getting snagged in brush or tight spaces (for dogs that are escape artists)!

May 1, 2026
Rated 5 out of 5 stars

Superb Collar

The company sent me the collar very quickly. It is exactly what I was looking for.
I was unable to keep any other collar on my cat for more than a few hours. Once I got the collar adjusted properly, he has not taken it off! This is the only type of collar that works!

April 1, 2026
Rated 3 out of 5 stars

Customer Service is BAD

I purchased my third collar tag a few months back after the two other tags that we had for several years were great. Sadly, on this tag, after a few months, the engraving on the upper portion already started fading and this is on a 90% indoor dog. Here’s why the three stars on the review. I’ve tried to make contact with the company to see what can be done about the issue and I cannot get a response from them. It’s sad that they make such a good product, normally, but their customer service is pretty much crap. Good luck if you need a response from them.

April 13, 2026
Unprompted review
Rated 1 out of 5 stars

No explanation or communication.

I have ordered from them in the past with no issues, this time however I never received my order and I have attempted to contact them twice after the 12 day window as they state in their policies but I have never received any communication from them. I won't hold it against them, I just want my order and someone to actually replace and reply to my emails

March 22, 2026
Rated 5 out of 5 stars

Great product

This is our second order from collar tags. Everything was perfect with both orders. Quality is nice and stays secure on collar.

March 23, 2026
Rated 5 out of 5 stars

A lifetime investment

CollarTags are my go to dog collar and tag. I purchase them for all of my pets and gift them to everyone who gets a new dog or cat. One tag lasts the entire life of the pet and I keep them as a memory for my fur babies who cross the rainbow bridge. My maltipoo has been wearing the same collar and CollarTag for six years.

March 24, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look