Collectable Kingdoms Reviews 270

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I'm gutted I've just read some other reviews and it looks like they're gone down ,when loging in my pre orders are still in my account nearly £300 I'm so annoyed the site is stoped now as well who do... See more

Company replied

Rated 4 out of 5 stars

Ordered a preorder item that came well packaged, communication was good although by email as no phone number. Great price in my opinion too. My only criticism would be a lack of updates on dates that... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic! Pre ordered a figure with ease. Slapped in an order, was kept informed of when the item was avaliable via the pre order date chart, along with various emails detailing when... See more

Rated 4 out of 5 stars

The product is awesome, and emails were plentiful although kept on going into my junk folder. However tracking was impossible as there was no communication so I wasn't sure when the product was arriv... See more

Company details

  1. Collectibles Store
  2. Toy Store

Written by the company

Collectable Kingdoms, supplying the very best Action Figures, Statues, bust and awesome collectables!


Contact info

4.0

Great

TrustScore 4 out of 5

270 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Haven't received my order so can't give…

Haven't received my order so can't give a review for something I don't have

December 6, 2021
Collectable Kingdoms logo

Reply from Collectable Kingdoms

Very true Nicola, you can't give a review but somehow you have still managed to do so. Well done! After not having any contact from Nicola on where her item might be she decided to leave an awesome 1 star review. The item was sent to her on 29/11/21 then 6 days later, despite not contacting us and during the start of the Christmas postal rush it had not arrived.

After seeing the review, we contacted her to apologise for the delay and even though it was not over due (according to Royal Mail timelines) we issued a full refund and told her to keep the figure if it arrives.

So far we've still not had a reply from Nicola, you ok hun?

For those reading this review We're sure you can see that this highlights our awesome customer service and how we look after all our customers. Merry Christmas, Nicola!

Rated 5 out of 5 stars

Prompt, Polite and Unbelievably Wholesome!

Not only did it get sent out promptly, but I got different emails telling me when it was ready to be dispatched AND when it was actually dispatched. As if that wasn't handy enough, it arrives with a note on it asking for, and I quote "Postie please handle carefully" and on the inside was the figure, lovingly wrapped in bubblewrap, with a wee bag of Haribo and a note saying they hope I enjoy my "Transformers Seekers Set". The figures are not called that though, so that had to be hand typed by someone, not just a machine regurgitating the product name. The whole experience was very pleasant and probably the most wholesome delivery I have ever received!

December 3, 2021
Rated 5 out of 5 stars

I ordered two Back to the Future…

I ordered two Back to the Future figures online. The whole process was simple and seem less. With very quick email updates to where my order was and when to expect my delivery, which arrived on time well packaged and protected. I’ll definelty buy again from Collectible Kingdom as they have a great range of new collectible figures and sets. Simon

December 2, 2021
Rated 4 out of 5 stars

Brilliant and quick service

Brilliant and quick service, only problem was that I wasn’t informed of when my parcel arrived which is problematic whilst living in uni halls as I wasn’t aware that it had arrived!

November 11, 2021
Rated 5 out of 5 stars

Brilliant

Managed to get some collectables cheaper than anywhere else with super fast delivery in perfect condition! Will definitely be buying from here again.

November 9, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look