Collecteebles Reviews 54

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

This store isn’t just a store it’s been a god saver for being able to play the card games, make new friends and actually be able to buy products at good prices. Being able to go into the store on rele... See more

Rated 5 out of 5 stars

Visit the store frequently, incredibly friendly and helpful staff. Making the hobby accessible in a time that it’s really difficult being a collector. In regards to making the slightest of tears in th... See more

Rated 5 out of 5 stars

This shop was an absolute lifesaver. Such great staff and such great community. If you are thinking about going to this place.. Go!! I like going to the tournaments and personally, I don’t think I wou... See more

Rated 1 out of 5 stars

I bought a Pokémon card advent calendar for Christmas for my son. When it arrived it looked like it had been squashed and consequently a few of the doors were already open. I emailed to ask about a re... See more

Company replied

Company details

  1. Collectibles Store

Written by the company

By collectors, for collectors! Prices to beat the big players, service like an independent - we are here for you Pokemon - Magic - Yu-Gi-Oh! - Trading Card accessories and more!


Contact info

4.2

Great

TrustScore 4 out of 5

54 reviews

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Replied to 25% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fantastic service

Fantastic service - Ordered cards that I’ve wanted and they arrived within a couple of days. I’ve asked to be notified if another card that I want, becomes available. Excellent customer services.

June 11, 2025
Unprompted review
Rated 1 out of 5 stars

Preorder Cancelled Months Later

Placed a preorder for a product months before it comes out and with barely a week before it releases the preorder is cancelled. Tried to email them to enquire further and their email address isn't real.

June 5, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

Purchased 2 orders totaling more than £100 on pokemon cards. Cards never arrived and customer service is not helpful. No cards, no refund, avoid this seller.

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Stellar

My online order arrived very well packaged. Stellar customer service too when one of my items was out of stock.

July 16, 2024
Unprompted review
Rated 1 out of 5 stars

Damaged advent calendar disappointing customer service

I bought a Pokémon card advent calendar for Christmas for my son. When it arrived it looked like it had been squashed and consequently a few of the doors were already open. I emailed to ask about a return but heard nothing back from the company. My son kept the advent calendar though it was damaged and so far we have had two days without any cards in. Really disappointing for an advent calendar that cost nearly £50. Also really disappointing customer service from the company. I wouldn’t recommend buying from them.

November 2, 2022
Unprompted review
Collecteebles logo

Reply from Collecteebles

Good morning, sorry to hear your item arrived damaged. We have had numerous issues with our email provider and apologise for that. If you send a message through Facebook or instagram we’d be more than happy to help fix this is some way :)

Rated 5 out of 5 stars

Au Didn't No they were so good!

So I was rummaging around on social medias and heard about this place. I was surprised to see a Mega Audino EX Single for sale, so I bought that, a Shiny Crobat V and a Slowbro EX (as I was planning to make an Audino Normal Dark deck, but as I continue with this review you'll see what happened.) The delivery was a few days later than anticipated but that was just Royal Mail being Royal Mail. What I didn't expect however, was how good these cards looked. They included a toploader and a sleeve on each and every card. Honestly I don't want to take the Mega Audino EX out though now and that's genuinely kind of funny.
11/10 quality, take my 5* review.

June 14, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant 👏

Always order from collecteebles, brilliant little shop with a great range of products, reasonably prices with very fast shipping 🌟

May 26, 2022
Rated 5 out of 5 stars

Perfect

Fast delivery and the product arrived in great condition. Would happily use again

February 18, 2022
Collecteebles logo

Reply from Collecteebles

Thanks for your order and feedback :)

Rated 5 out of 5 stars

Great prices, delivery and packaging

Ordered celebrations etb at a great price and went for the battle styles triple blister that was on sale too. Excellent delivery, well packaged and we even got some penny sleeves thrown in as a freebie! Will be shopping here again

February 5, 2022
Collecteebles logo

Reply from Collecteebles

Thanks for your order and review! Hope you got some good pulls :)

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