I purchased sandles when I put them on there is no arch support and not very comfortable and unstable When contacted support I was given 2 options 1 return and receive a refund 2 keep and g... See more
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I am writing about this company's online store. I purchased a Ralph Lauren handbag and it arrived in a damaged bag and torn tissue paper. The bag itself was defective and had torn sticking. The label... See more
Ordered a Palm Angels hoodie after speaking with Lee on what size to get, fast service came within 2 days, will deffo be ordering again
Not happy at all you have sent me a hoodie that says it’s medium but it’s more like an extra large. I’ve sent two messages to your team about this and just received two messages back that are blurred... See more
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Company details
Written by the company
The Collective Co provides a unique buying experience with unbeatable customer service. Shop all your favourite brands including Stone Island, Palm Angels, Moncler and more.
Contact info
United Kingdom
- sales@collective-co.com
- collective-co.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Highly recommend
Great service, fantastic selection and fast delivery. Would highly recommend!

Reply from The Collective Co
Great prices and service from the…
Great prices and service from the Collective Co - will be using again.

Reply from The Collective Co
Excellent service from start to finish
Excellent service from start to finish. Would recommend to anyone!

Reply from The Collective Co
Fantastic service and fast delivery
Fantastic service and fast delivery. Couldn’t fault will definitely use again soon!

Reply from The Collective Co
Brilliant service and was happy to…
Brilliant service and was happy to help, will deffo use again!!

Reply from The Collective Co
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