Two things 1) they make it SO simple, they really simplify an otherwise boring and menial task. The kind of people who need this - who this is for - they can't be bothered with the minutia and Collect... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I had a good meeting today with Brian. We hadn't met before so he asked questions to get acquainted with my business. I established my agenda for the meeting and we were able to get through all my con... See more
Company replied
Although there have been some speed bumps along the way getting accounts and processes established, the team at Collective has always been quick to respond and has gone the extra mile to make sure eve... See more
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This is the first time I use a company to do the bookkeeping for my company, obviously I am impressed with the system. However, what I am the most impressed about is with Shobi. Shobi has gone above a... See more
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Company details
Written by the company
Collective is the first all-in-one back office built for solopreneurs. Our members save thousands in taxes each year and get time back to focus on their passion, not paperwork. Members get everything they need in one place for a simple monthly fee: entity setup (state LLC formation fees apply), payroll, monthly bookkeeping, annual S Corp tax filing, invoicing, and a team of experts at your side so you never have to go it alone. Built by solopreneurs for solopreneurs, Collective empowers you to run your business with confidence and peace of mind, backed by a tax-smart solution designed for you.
Collective Guarantee
We guarantee the accuracy of our work 100%.
When it comes to your Business Tax Return, Collective has your back. If you discover an error in your business tax filing, we will resolve inaccuracies and compensate you for related penalties and interest you may incur.
Contact info
United States
- feedback@collective.com
- collective.com
4.5
Excellent
497 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 2 weeks
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Htet Shwe deserves a raise !
Htet Shwe deserves a raise !! So helpful and made the choice to join easy
January 5, 2026
Unprompted review
Reply from Collective
We get this a lot - he is the best. Glad your call was helpful and we're excited to support you as a member!
I love having collective as a part of…
I love having collective as a part of my small business team!
It allows me to focus on my work without worrying if I'm filing my business taxes correctly.
January 2, 2026
Reply from Collective
Hi Alexa! It’s so wonderful to hear that. Helping you stay focused on your passion while we handle the paperwork is exactly why we do what we do.
Thank you for being a part of the Collective community!
easy to use and great support
they are always quock to help and the site is easy to navigate.
December 31, 2025
Reply from Collective
Hi Will - thanks for the kind words! We’re thrilled to hear that our team has been quick to support you and that you’re finding the platform easy to navigate. We’re always here whenever you need a hand.
Reply from Collective
Hi Courtney,
Thank you for the feedback—we’re glad to hear you found the experience incredibly easy. Keeping things simple and efficient is exactly what we aim for.
We appreciate you being a member of Collective and look forward to continuing to support you.
– The Collective Team
FIVE STARS!
The team at Collective is attentive, responds to my emails quickly and make everything about running my own business a breeze!
December 22, 2025
Reply from Collective
Hi Nia,
Thank you for the kind words. We’re glad to hear that our team has been responsive and that we’re helping make running your business feel effortless.
We’ll continue to focus on being attentive, timely, and easy to work with as you grow.
Thanks for being part of Collective.
– The Collective Team
It's all automated
It's all automated. And I like that when it's payroll time they send a email reminder. And that you have the ability to change the amount.
December 18, 2025
Reply from Collective
Hi Tolonda - That's the goal! We're here to make running your S Corp (including the payroll) easy. Thanks for being a member!
Easy
Easy to set up, very helpful team, looking forward to focusing on my work while collective handles the back end
December 17, 2025
Reply from Collective
Hey Ronald - thanks for taking the time to leave a review. Glad the setup was easy for you and we're excited to support you moving into tax season
Seamless and painless onboarding..
Seamless and painless onboarding...
I found collective through an instagram ad and have been so pleased at all they have figured out and taken care of for me already in the short time since signing up.
December 15, 2025
Reply from Collective
Thanks for leaving a review Felicity. Glad we've been able to support you and help you set everything up in the right place moving into tax season. Excited to support your business as it grows.
Amazing external expertise
As a first-time, full-time creative entrepreneur filing as an S-corp, I am new to all of the business practices with which Collective supports my work. The clarity of steps to take and their deadlines are so valuable to me. The service has been worth every penny so far. I appreciate the added-value of outsourcing expertise I lack.
December 15, 2025
Reply from Collective
Hey Greta,
Thanks for the kind words. We’re thrilled to hear that we're helping you navigate your first year as a full-time creative entrepreneur. Moving to an S Corp is a big milestone, and we know how overwhelming the transition into business practices like payroll and bookkeeping can feel.
You'll be hearing a lot more from us going into tax season - and we're glad the clear deadlines and expert support are giving you peace of mind. We’re proud to be part of your support group as you grow your business.
Business tax for dummies needed
Hi - this is the first year I've EVERY operated an LLC with Scorp. You probably mostly have clients who've done if forever, but i'm the newest and dumbest of them all. So i was pretty lost throughout the process. It might help to consider some business tax for dummies videos. Thanks
December 1, 2025
Reply from Collective
Hey Seth - our team has reached out to you to make this right and ensure you feel supported. We work with solopreneurs who have run an S Corp for decades, solopreneurs who are sole proprietors and getting their LLC and S Corp set up, and everything in between.
We want to make sure you feel supported throughout the process.
Collective has simplified accounting…
Collective has simplified accounting for me, I had so much fear being a small business owner running my own LLC and they have helped so much.
August 1, 2025
Reply from Collective
Hi Alexus,
Thank you for sharing this—your feedback truly means a lot to us. We’re so glad to hear that Collective has helped simplify accounting for your LLC and eased the fear that often comes with being a small business owner.
Our goal is to take the complexity out of running your business so you can focus on what matters most, with confidence and clarity. We’ll continue working to make accounting and compliance as straightforward and supportive as possible.
Thanks again for being part of Collective.
– The Collective Team
Website is great to manage my S-corp
Website is great to manage my S-corp. When I reach out to my support team, I get a quick response and good advice. One thing I wish I had better help with is related to my tax withholdings. I feel like I somehow have over-withheld and the reps seemed not too keen on calcuating my withholdings. Perhaps this is due to legal risk. But that has been a challenge. Worst case, I will get a good refund in 2026
December 8, 2025
Reply from Collective
Hi Christopher,
Thank you for the thoughtful review — we’re glad to hear the platform has been helpful in managing your S-Corp and that you’ve had responsive support with clear guidance.
We appreciate the feedback on tax withholdings as well. This is an area where we aim to provide direction while staying within compliance boundaries, and your note helps highlight where clearer support can be valuable.
Thanks again for being part of Collective. We’ll continue working to improve the experience and support you year-round.
– The Collective Team
Good deal w/poor Accuracy
Good deal w/poor Accuracy
I hired Collective a few years ago to take over bookkeeping for my LLC / small business. It's saved me about $3k+ per year, which is great. Their data entry accuracy was never stellar, however it's plummeted since switching over to a "team-based" bookkeeping approach. In spite of multiple phone calls, meetings, and very clear instructions about how to categorize my transactions INCLUDING annotated bank statements, their bookkeepers still make egregious mistakes on a monthly basis. I deal with it to save the money, but it's a terrible headache. If you need accurate books & don't want to double check everything (essentially doing the data entry yourself) don't hire this company.
December 5, 2025
Unprompted review
Reply from Collective
Hi Micheal,
Thank you for the kind feedback! We’re glad to hear you’re finding Collective easy to use and that the reminders are helpful. Staying on top of deadlines and tasks is critical for small business owners, and we’re happy to know this feature is making things simpler for you.
We’ll continue improving the experience to keep everything clear, timely, and stress-free.
Thanks for being part of Collective.
– The Collective Team
After I hired them and paid them they…
After I hired them and paid them they say I need an accountant and Financial Person. They will not answer questions. I was told that they are Automatic and do everything. They already refused to fix mistakes on business documents they created saying I had to pay a lawyer to change them that they could not make changes after THEY submitted them which caused issues at my bank....... Also they charge extra for services that should be included. These service I do not know how to use ! Also they are saying they dont do taxes I have to pay a tax professional !!!!! 349 a month plus additional fees of 15 dollars
February 3, 2025
Unprompted review
Renz was an absolute delight
Renz was an absolute delight. Not only was he helpful by explaining things thoroughly, he was also very patient with me and my questions! He took the time workshop errors in real-time on the call without making me feel rushed. I felt like he genuinely there to support me and not just run down a checklist.
December 1, 2025
Reply from Collective
Hi Kristin,
Thank you for taking the time to share this thoughtful feedback. We’re thrilled to hear that Renz provided such a supportive and patient experience. Taking the time to explain things clearly, work through issues in real time, and make members feel genuinely supported is exactly the standard we aim for.
We’ll be sure to pass this along to Renz and the team. Thanks again for being part of Collective—we’re glad to be in your corner.
– The Collective Team
Reply from Collective
Hi Preethy,
Thank you for the great feedback! We’re glad to hear you’re finding Collective easy, intuitive, and fast—those are exactly the qualities we focus on when building tools for busy business owners.
We’ll keep working to make managing your business finances as seamless and efficient as possible.
Thanks for being part of Collective.
– The Collective Team
Reply from Collective
Hi Austin,
Thanks for the feedback! We’re glad everything feels easy—that’s exactly what we aim for.
– The Collective Team
Seamless Transition Call
Renz was very patient and answered all questions accordingly throughout the onboarding/transition call
November 25, 2025
Reply from Collective
Hi Philip,
Thank you for sharing this! We’re glad to hear Renz made your onboarding and transition call smooth by patiently answering all of your questions. Providing clear, supportive guidance during onboarding is a top priority for us.
Thanks for being part of Collective.
– The Collective Team
I have used collective for a couple…
I have used collective for a couple months now and I have had to time and again ask them to recatagorize transactions to which they say they will change in "the future". If it were up to them all of our transactions would be catagorized as meals.
I would not renew or waste time as I have had to review and message constantly about things being catagorized incorrectly and the issue is never resolved.
November 24, 2025
Unprompted review
Reply from Collective
Hi Sharon,
We’re sorry to hear about your experience and appreciate the feedback.
We take all member concerns seriously and will review this matter. Our team will reach out privately to discuss your specific situation, if needed.
Thank you for giving us the opportunity to address your concerns.
– The Collective Team
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