There's nothing better than a small, incredibly awesome business being run by such a great owner. He's incredibly kind, works his tail off, and is all about the customer service. He's always looking... See more
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Marcus was incredibly helpful, knowledgeable, and easy to work with. He helped me acquire two great pieces for my collection and I had no doubt that things would go well with him involved. The items... See more
collectorZown continues to be a solid, reliable place for statues and figurines. They're the first place I always look when I'm in the mood to add to my collection.
Collector zown goes above and beyond for its customers and ensures the care and delivery of every order I have made. They also offer great discounts and after making several purchases from them throug... See more
Company details
Written by the company
CollectorZown specializes in providing the finest collectibles from the biggest companies in the industry; offering one-on-one access to the most popular collectibles in the world. As authorized resellers of Sideshow Collectibles, XM Studios, Purearts, Iron Studios, Prime 1 Studio, Hot Toys, Jim Shore, Diamond Select, Funko, NECA, Mezco Toyz, Film Cells LTD, PCS, Enesco, and many more allowing us to offer a wide variety of collectibles to our members.
Contact info
104 N Elm St Suite A, 49128, Three Oaks, United States
- wookie@collectorzown.com
- collectorzown.com
4.8
Excellent
622 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great Customer Service!
February 26, 2024
Great business!
Excellent shopping experience with Collector zown! Owner was responsive and receptive throughout the process. Will visit again!
March 4, 2024
Marcos kept me well informed and was…
Marcos kept me well informed and was always prompt to answer questions. I had a few. 😁. The product was well packaged and looked amazing.
February 29, 2024
As an avid collector of limited edition…
As an avid collector of limited edition figures and memorabilia, I was thrilled to discover a site that specialized in rare and exclusive items. The selection seemed impressive, and I was quick to place an order for a piece I'd been searching for. However, my excitement quickly turned to disappointment upon receiving my order.
The item, which was advertised as "new" and in "mint condition," arrived with noticeable scratches and a significant dent on the packaging, which is a critical aspect for collectors. This damage severely impacted the item's value and my satisfaction.
When I reached out to address the issue, hoping for an exchange or refund, the customer service response was underwhelming. It took multiple attempts to even get a response, and when I finally did, the process they outlined for returns was complicated and seemed designed to discourage action on my part.
This experience has left me wary of purchasing from this site again. The lack of care in handling collectibles and the poor customer service response has tarnished what should have been an exciting addition to my collection.
February 6, 2024
Reply from collectorZown
I think you have the wrong company. We have no idea who you are Aubrey, you never bought anything from us, never came in the store, we dont even sell to your region of the world. Nothing in our database has anything with your information.
Amazing and responsive customer service.
January 30, 2024
I got it quickly.
January 24, 2024
Great communication
Great communication, professionalism, willingness to satisfy their customers well done Marcos.
January 23, 2024
Great and quick response to messages
Great and quick response to messages ! Great customer service. They really work with you to get the items you want !
January 23, 2024
Awesome place to do business with.
I ordered this on a preorder months and months ago. Shipped perfectly. Arrived quickly and no damage. Awesome place to deal with.
January 22, 2024
Always got what I need
Always got what I need, pricrs are excellent, and shipping is always quick
December 26, 2023
Excellent Customer Service and a wide…
Excellent Customer Service and a wide selection of products.
December 20, 2023
The BEST customer service...
The BEST customer service, early shipping on pre order items, awesome discounts! Another amazing year with collectorZown in 2023 and lookin' forward to 24 with Marcos!!
December 12, 2023
Great Website, Quick Shipping
Marcos set up a great, user friendly website, and he ships everything out quickly when he receives. You can buy from this site with the highest level of confidence!
November 27, 2023
No complaints
No complaints. Quick delivery. Condition of product box and item in excellent state.
October 31, 2023
Marcos is really easy to communicate…
Marcos is really easy to communicate with. It is the place to purchase any collectibles.
October 28, 2023
Great place to buy high-end…
Great place to buy high-end collectibles. Marcos is great and will take good care of you!
October 28, 2023
Another super smooth transaction
Another super smooth transaction with my man Marcos! Thanks so much bro.
October 20, 2023
Highly recommended
I only have good thing to say. The service is excellent, the products incredible, the customer service is super friendly, definitely visiting this store is a fantasy, the quality is absolutely amazing! I always find something new to see and something to take with me.
October 21, 2023
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