Colm Quinn BMW Reviews 

126
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for being professional, helpful, and knowledgeable, making interactions a pleasure. Many highlight the excellent service and support, noting employees often go above expectations. The overall process, from initial contact to vehicle collection, is frequently described as smooth, enjoyable, and stress-free. However, some people were dissatisfied with after-sales service, reporting long waits for repairs or needing external help. Others mentioned feeling ignored or dismissed by staff, receiving poor initial offers, or feeling dissatisfied with sales offers.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

Service

Users describe positive interactions with service, particularly highlighting the attentiveness and... See more

Customer service

Customers generally report positive experiences with customer service, highlighting professionalism,... See more

Product

Customers consistently note positive experiences with the product, with many expressing delight with their... See more

User experience

People report positive experiences with the user experience, often describing it as fantastic, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dealing with Lisa Devlin and Daniel Jennings were just a pleasure. Very professional that i would very highly recommend. I would certainly go back again on next purchase. I bought a 2020 jeep and the... See more

Rated 5 out of 5 stars

We travelled over 2 hours to get a Kia jeep from Athlone 6 months ago. Rob ititally helped us and then Sergej took over. We had a few issues with some parts of the car but the service and support to g... See more

Rated 5 out of 5 stars

This is my third BMW x1 bought from Gareth Davey in Colm Quinn’s Galway. Gareth is very professional in his dealings with me and affords valuable time always. Nothing is too much trouble. Lisa Devlin... See more


Company details

  1. BMW Dealer
  2. Car Dealer
  3. Car Repair and Maintenance
  4. Electric Motor Store
  5. Motor Vehicle Dealer

Information provided by various external sources

Your home for BMW, new and used. Exceptional service and value guaranteed. 2 year BMW warranty on all used BMWs up to 7 yrs old.


Contact info

4.1

Great

TrustScore 4 out of 5

126 reviews

5-star
4-star
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1-star

No history of asking for reviews

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4.1

All reviews

(126)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Very happy with the level of service I received in Colm Quinn BNW Galway this July/August when I purchased my new car. A relaxed and professional atmosphere where both Daniel Jennings and Lisa Devlin answered all and any questions I had about my lovely new car and everything involved with getting on the road with her 😊 am very grateful! All the staff were lovely.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Lisa Devlin and Daniel Jennings

Dealing with Lisa Devlin and Daniel Jennings were just a pleasure. Very professional that i would very highly recommend. I would certainly go back again on next purchase. I bought a 2020 jeep and they had it in immaculate condition before it left their forecourt. 10 out of 10.

July 26, 2025
Unprompted review
Rated 5 out of 5 stars

Repeat Customer

I recently bought my second car from Colm Quinn BMW in Galway and the quality of service I received from Lisa Devlin and Daniel Jennings was excellent. They were both very professional and great to deal with throughout the entire process!

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

A service that goes above and beyond!

We travelled over 2 hours to get a Kia jeep from Athlone 6 months ago. Rob ititally helped us and then Sergej took over. We had a few issues with some parts of the car but the service and support to get us sorted was excellent and went above and beyond. Sergej did everything he could and more and Mary in reception was also extremely helpful and we could not recommend highly enough. You are in excellent hands with these guys and that goes a long way when buying a car! 🙌

August 20, 2025
Unprompted review
Rated 1 out of 5 stars

Worst place ever to buy a car

Best place ever to buy a car
Worst place ever from there on
I've bought 3 new cars here but it's gone from bad to worse
They won't return calls, won't price work, wouldn't even tell me the price of a replacement key, it's not a bmw thing , it's just this garage, rang Kearys in cork and they couldn't do enough, nothing was a problem and everything was instant,
Cork is only 2 hours, far better than waiting days on people who rarely return calls

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

5 Stars

Got my new car from Colm Quinn's BMW in Galway. I dealt with Gareth who was a pleasure and very knowledgeable. I am delighted with my new car, it is stunning. I will definitely be returning and would be more than happy to recommend anyone to BMW Galway.

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

We recently purchased a used BMW 520D from Colm Quinn, Athlone.
We received excellent service throughout from Rob Mc Grath in sales.
This was our first 'automatic ' purchase and Rob took us on an extended test drive until we were fully confident.
On return to the office Rob was happy to answer any queries.
Rob has been in contact since our purchase to ensure that we are happy with the car. Thanks Rob.

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with BMW…

I had an excellent experience with BMW thanks to the outstanding service provided by Lisa Delvin and Daniel Jennings. Both were incredibly professional, knowledgeable, and genuinely helpful throughout the entire process. Lisa was especially dedicated — she never gave up and stayed committed until everything was finalized, making sure things came together smoothly. Daniel also went above and beyond to ensure I felt confident and satisfied with my purchase. They are a fantastic team and truly represent the best of BMW. Highly recommended!

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with rob.

Great experience with rob.

From start to finish very professional and efficient, made me feel like I was a top priority with great customer service.
Fair trade in price.

Top spec car 10/10

Company has a great selection on offer. I look forward to doin buisness with these lads for many years to come.

Thanks again rob

July 5, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service …

I just purchased a new X3 model from Robert McCarthy at the Drogheda branch of Colm Quinn BMW. Robert has been an absolute pleasure to deal with, he is a complete professional and made the process of changing cars seamless. Robert’s attention to detail with customers is exceptional and I would definitely recommend him to anyone thinking of changing their car.
Additionally I would like to give a shout out to Henry the Finance manager who was very helpful and closed the deal. All in all 10 star review for both Robert & Henry; Thankyou!

July 9, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Care

I have been dealing with Colm Quinn for a number of years now and their care and customer service is superb. I purchased a BMW 5 series 2 years ago from Colm and recently traded it in for a new BMW530E. I was new to a hybrid car, but Colm, Nessa and the team took me through everything step by step. Its the best car purchase I have made. Colm and Nessa were a pleasure to deal with, as always, and look forward to doing future deals!

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service from the…

Excellent customer service from the service team, Holly in particular. Great communication about estimates of time and cost for the work. Nothing was too much trouble in terms of working with me to find the soonest date that suited to get the job done. Highly recommend.

June 21, 2025
Unprompted review
Rated 5 out of 5 stars

Colm Quinn

I recently bought a new BMW530E from Colm Quinn and from the moment I brought my old car in to get a quote to change I was treated with super customer care and when I went in to collect my new car I was brought through all the different features which was very helpful. From my previous experience dealing with Colm Quinn the level of customer service is still as high as ever and all the staff are a pleasure to deal with.

June 27, 2025
Unprompted review
Rated 1 out of 5 stars

Disaster

Absolute disaster of a place. Purchased a second hand Mercedes and have had to spend thousands on repairs since. Months of no contact from them. Formal complaint eventually resulted in removal of dashboard warning light related to Ad Blue sensor. I have since discovered that, rather than resolving the issue, they mapped the sensor out of the system. This is illegal. They also clocked up over 7,000km while supposedly resolving the issue. Then, after the warranty was up, the car started to fall apart. Today, I'm facing a bill for €4,000. Stay away!

July 9, 2024
Unprompted review
Rated 5 out of 5 stars

Galway Team 5 Stars

Dealt with Gareth Davey getting my new X5. Delighted with my new BMW and the customer service received from Gareth and the team. I would highly recommend Colm Quinn BMW Galway.

January 6, 2025
Unprompted review
Rated 5 out of 5 stars

Best experience when buying a car EVER.

I dealt with Kevin Hanrahan. Great experience when buying my car. Was kept up to date at all times. Car was delivered in impeccable condition. I am very happy to have chosen BMW Galway as the business to do business with.

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

Exemplary Service

I’ve three family cars from Colm Quinn. Both Athlone and Drogheda. Faultless service and customer care. I had a warranty issue with a vehicle, between Gavin in Drogheda and BMW assistance, the service was excellent, seamless and I was updated at all times. Wouldn’t hesitate to go back!

June 30, 2025
Unprompted review

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