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Rated 5 out of 5 stars

I had a great customer service experience setting my server up with a great rate. I will set up the server and update the team after a few months. George and Sam were my representative and they are ro... See more

Rated 1 out of 5 stars

These people are garbage for cloud hosting. VPS was down for 13 hours and 26 minutes, with a total of of about 23 hours down time in a couple months Dallas location. Support sends one sentence respons... See more

Rated 5 out of 5 stars

Big thanks to Ernie for introducing us to Colocrossing, he’s been amazing from day one. Anytime we’ve needed help, he’s been quick to respond and incredibly supportive. The service itself has been jus... See more

Rated 1 out of 5 stars

Son unos ladrones. Alquile un vps que está en promoción al año en $11.99 con 1 cpu y 1 gram Mantenerse alejado de esta empresa scam Nunca me dieron el vps y mandé ticket y llevan 3 días resp... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

ColoCrossing is more than just a best-in-class provider of colocation services, dedicated servers, and a wide variety of managed services and solutions. ColoCrossing is a group of intensely dedicated professionals that understand that deploying and managing IT infrastructure is of paramount importance to the success of your business. Regardless of what space your organization resides in, we are confidant in our experience and ability to serve you better than any other partner out there. We don't have clients, we have partners. This is incredibly important to us because we value relationships above all else. We got into this business because we saw a gap in the space. We recognized a need for a provider that was not only capable of understanding your organizational needs, but had the resources to execute a deployment of your infrastructure - not just peg you into a predetermined category. Our partners have a desire for a customized solution, and we're here to help them realize that solution. When you partner with ColoCrossing, you're not just getting a vendor, you're extending your own IT Department. You're adding valuable resources at a fraction of the cost, as well as a workforce that comprises of experienced, thoughtful IT professionals.


Contact info

3.0

Average

TrustScore 3 out of 5

105 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Worst service in the USA.

I signed up for co-location service around a month ago in March 2024. Initially, there were delays as they couldn't rack my server for a whole day. However, the most frustrating aspect was the incredibly slow internet service. I could barely achieve upload speeds of 40-50 Mbps. Despite opening multiple tickets, the issues remained unresolved, leading me to ultimately give up on their service.

What's more, despite not signing any contractual agreements, they insisted that I pay a de-racking fee along with the next month's invoice to retrieve my server. Upon receiving it, I noticed that the server's rails were damaged during the supposedly paid de-racking process.

I have experience working with numerous data centers worldwide, including seven in the USA and nearly twenty in Europe, and I must say that this experience was by far the worst in terms of internet connectivity and the competence of both technical and sales personnel. It's disappointing, to say the least.

April 12, 2024
Unprompted review
Rated 1 out of 5 stars

Fraudulent seller

Fraudulent seller, bought a server from them on black Friday, it didn't take them long to tell me that the hard disk was bad and all the data was lost with no notification information. Please don't buy this product from this company.colocrossing product you buy, he may lose your valuable data at any time!I have plenty of evidence that their products are very inferior.

December 27, 2023
Unprompted review
Rated 1 out of 5 stars

Famous for hosting ABUSERS

Great company to use if you're a SCAMMER or CRIMINAL because they won't shut you down. The rest of us just have to deal with all the malware, spam and hacking coming from their network, and their "ABUSE" department could care less... Do not support them.

December 6, 2023
Unprompted review
Rated 5 out of 5 stars

Nice experience at Colocrossing

I bought a Black Friday dedicated server from them . It's cheap but very useful. Their ticket supporting system is very fast and they solved my problem perfectly.

November 30, 2023
Unprompted review
Rated 1 out of 5 stars

Currently huge source of spam

Currently huge source of spam, impossible to contact

** update ** Now trying to intimidate me by asking for more info 'about my experience' - well, tossers, if you'd responded to my repeated reports of spam originating from your servers we wouldn't be in this position

September 20, 2023
Unprompted review
Rated 5 out of 5 stars

Cheap and stable

Cheap and stable, good customer service => cloudserver.net

I bought a vps from cloudserver.net and everything goes well till now, the apps runs well on that KVM server, and the price is also affordable.

September 12, 2022
Unprompted review
Rated 1 out of 5 stars

Hormel central

Don't host or use these people as an ISP as they are often hacked for their spam tolerance. Best report any of their user's spam to Colocrossing's upstream provider.

abuse AT twelve99 DOT net

August 9, 2023
Unprompted review
Rated 1 out of 5 stars

Spam friendly

Spam friendly. Spammers operate with complete impunity, including those spammers engaging in criminal fraud such as phishing or outright theft.

April 3, 2023
Unprompted review
Rated 5 out of 5 stars

We have been with ColoCrossing for 8 years

We have been with ColoCrossing for 8 years now and have nothing but good things to say about their service. As far as I can recall, we have never had any downtime during these 8 years. Support is incredibly fast, they usually respond in just a few minutes after submitting a request. All their staff are well trained and take care of any task we throw at them. I can't really find anything negative to say about them. I just hope this level of service continues for our future with them.

I am not sure why they have any negative reviews as they take spam seriously. They have their own in house mail volume tracking which null routes IP's that have a high volume of mail. They also work closely with Spamhaus to keep spammers off their network. I can only think the negative reviews here are fake or from people with baseless information.

February 1, 2023
Unprompted review
Rated 1 out of 5 stars

This company supports fraud

This company supports hosting bank-skimming scams. At time of writing, the IP address 198 dot 12 dot 86 dot 54 is known to be hosted by ColoCrossing and associated with no less than 33 different skimming domains; e.g. search on SecurityTrails website and see results

September 26, 2022
Unprompted review
Rated 1 out of 5 stars

Colocrossing helps scammers and sends…

Colocrossing helps scammers and sends them information on people who use their official website and they are also the parent company for the website mobtweak the website I have already reported both of these websites to the ftc and they will be dealt with by the proper authorities and then their websites / bad business practices will be dealt with by the international
authorities

July 4, 2022
Unprompted review

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