colombiancoffee.us Reviews 111

TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Ordered weeks ago and still haven't received anything or any updates on the process. Poor service on the time lines, given for delivery

Rated 5 out of 5 stars

Excellent service! So I was looking for that specific coffee that I had received from a friend that had came back from Colombia; after some research, I found this website/company that had the excat sa... See more

Rated 5 out of 5 stars

BEYOND IMPRESSED!! Excellent experience! 🤩 Everything from purchasing to customer service to delivery was perfection. My package arrived safely and in a timely manner. The product was exactly what it... See more

Company replied

Rated 5 out of 5 stars

I love coffee! Bought Colombian whole beans from Costco, for years! This is entirely a step above! Smooth and distinct with lots of notes! Delicious caramel flavors! Definitely many steps above!😋

Company details

  1. Coffee Store
  2. Coffee Wholesaler

About colombiancoffee.us

Written by the company

About ColombianCoffee.us

Farm-to-Cup Approach

We specialize in farm-to-cup coffee. What exactly does that mean, you ask? Our promise at Colombian Coffee US has always been and always will be to connect small coffee producers in the beautiful land of Colombia with American customers. We’re helping to cut out the middle man by buying directly from local farmers. Above all, our partnerships with the finest coffee growers in the region are rooted in respect and integrity. We give them total control over the cultivation, harvesting, and roasting of their coffee beans. All we do is help get their final product into the hands of customers.

Our Farmers | Roasters

Working with Colombian coffee farmers is the first and most important step in our farm-to-cup approach. Colombian Coffee US works directly with select farmers, all of whom have decades of experience in the industry. Our direct and positive relationships with farmers in the region is ultimately what allows us to provide top of the line coffee at an affordable price point. Our process is as follows: We reach out to meet with our farmers and buy their coffee beans before harvest, eliminating the need for middle men and transportation costs, both of which inflate the price of coffee.

Integrity, Respect, and Fair Wages

What sets us apart from other Colombian coffee brands? Our farm-to-cup approach ensures a fresh, ethical, and authentic cup of 100% arabica coffee every time. Ethics are top of mind for Colombian Coffee US. Too often Colombian coffee growers are taken advantage of, forced into deals that offer them far less compensation than what they deserve. We’re trying to right this wrong by making fair wages a pillar of each and every partnership we make. Anyone that knows Colombia knows that coffee is the pride of the nation. We refuse to undermine that pride by offering farmers less than what their top quality beans are worth. Typically, a grower will auction off their beans at a tasting event. At such an event, the quality of each bean is determined and it is the quality that sets the price. However, we know that certain growers, such as those who we work with, always produce quality beans. Thus, there’s really no need to engage with this auction system, a system that often results in less money for the grower and more money in the pocket of the foreign buyer. At Colombian Coffee US, we pride ourselves on getting the right price for both our growers and our customers. We never sacrifice quality, but we also never disrespect the growers, who are truly experts at what they do.


Contact info

3.8

Great

TrustScore 4 out of 5

111 reviews

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Replied to 20% of negative reviews

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Rated 5 out of 5 stars

Smoothest coffee ever!

My husband and I recently visited Cartagena, Columbia on a cruise and bought this coffee while there. It's so smooth and just a delight to start the day with. I will definitely be buying more.

April 3, 2022
Rated 5 out of 5 stars

Fast

Fast. Delivery. The most delicious freeze dried coffee i have ever tasted!

April 2, 2022
Rated 4 out of 5 stars

Good quality product and service

It took some time to receive my order even though I requested faster shipping; however, upon contacting customer service they readily explained the delay as due to the coffee being shipped directly by suppliers of origen (coffee growers/processors) in Colombia. My coffee arrived soon after that. Quality is great.
I think they could make it very explicit upfront during the purchase process to set the customer expectations right; otherwise, service was timely and excellent.

February 4, 2022
Rated 5 out of 5 stars

This seller is very reliable

This seller is very reliable. They were quick to process the order and the product arrived faster than expected. The quality of the coffee is amazing. Truly good Colombian coffee that’s not even easy to find in Colombia. Thank you so much!!!

September 6, 2021
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