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The Colorado Cyclist Reviews 

488
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 411 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive very quickly, often within just a couple of days, and are carefully packed to prevent any damage during transit. Shoppers are also very happy with the great promotional prices, excellent product availability, and the impressive selection of available bicycle parts. However, some customers also noted that order processing can occasionally take much longer than anticipated compared to the usual fast service. A few reviewers experienced frustrating delivery delays before their online purchases were finally prepared, boxed up, and shipped out to their final destinations.

What people talk about most

Product

People report positive experiences with product, often noting that items match descriptions perfectly and... See more

Delivery service

Consumers find delivery service to be marked by widespread satisfaction, frequently praising the... See more

Price

Reviewers highlight positive aspects of price, frequently noting competitive rates, attractive sales, and... See more

Order

Customers consistently note positive experiences with order processes, frequently highlighting fast shipping,... See more

Service

Clients share positive opinions on service, frequently praising prompt shipping, great prices, and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

the first reason for 5 stars: I had searched online all my favorite digital stores, to no avail. Colorado Cyclist had what I wanted in stock and available for purchase. Secondly, the coveted item... See more

Company replied

Rated 5 out of 5 stars

The products were as described and arrived within a week. I got a great discount on a pair of cycling shorts that fit perfectly and function as expected. The new saddle seems to be working out but sad... See more

Company replied

Rated 5 out of 5 stars

A great and super easy experience! I was shocked to see the Xlab RS7 available in my size and I couldn’t be happier with the bike. It came extremely quick (a few days faster than the estimate) and was... See more

Company replied

Rated 5 out of 5 stars

True to their stated goals, my order shipped same day, and, thanks to the relative proximity of their warehouse, I received it the next day. It was an obscure part that I didn't even expect to find. I... See more


Company details

  1. Bicycle Store

Written by the company

For Every Rider and Every Ride. Massive inventory meets lightning-fast shipping, backed by a team of expert cyclists. We get you the gear you need and the service you deserve.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

488 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(488)

411 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great selection and service

The products were as described and arrived within a week. I got a great discount on a pair of cycling shorts that fit perfectly and function as expected. The new saddle seems to be working out but saddles are difficult to select so time will tell.

September 2, 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Hope you loved your new Saddle! Thank you for trusting us :)

- Customer Support Team

Rated 5 out of 5 stars

Fast delivery

September 2, 2026
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Reply from The Colorado Cyclist

Thank you for choosing us for your cycling needs!

- Customer Support Team

Rated 5 out of 5 stars

Road bike

Very fast delivery.

September 1, 2026
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Reply from The Colorado Cyclist

Hope you love your new bike! Happy cycling :)

- Customer Support Team

Rated 5 out of 5 stars

Very responsive

Very responsive, delivery very quick.

August 24, 2026
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Reply from The Colorado Cyclist

Thank you for trusting us!

- Customer Support Team

Rated 5 out of 5 stars

As described

As described. Good price. Good communication. Thumbs up

August 25, 2026
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Reply from The Colorado Cyclist

Thank you, Joe! We hope that you're enjoying your new gear :)

- Customer Support Team

Rated 1 out of 5 stars

Clearly no understanding of the…

Clearly no understanding of the products you sell, nor do you stand behind your merch...just another crappy online distributor. I'll no longer buy from y'all. Oddly you say you are 'Colorado Cyclist'....but with no actual business location. Now I see why you are hiding.

September 1, 2026
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Reply from The Colorado Cyclist

Hi John,

We’re sorry to hear that your experience left you disappointed. We understand that customers expect more than just an answer when they reach out, and we regret that we fell short of that expectation in this case.

We appreciate you sharing your feedback and will use it to help us provide a better experience moving forward.

- Customer Support Team

Rated 5 out of 5 stars

The knee pads are great

The knee pads are great. The XXL are perfect for a big man. They were delivered quickly and in perfect shape. I feel they will protect my knees well in the event of a fall.

August 20, 2026
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Reply from The Colorado Cyclist

Thank you for choosing us for your cycling needs! Happy rides :)

- Customer Support Team

Rated 5 out of 5 stars

the first reason for 5 stars

the first reason for 5 stars: I had searched online all my favorite digital stores, to no avail. Colorado Cyclist had what I wanted in stock and available for purchase.
Secondly, the coveted item was on sale at a considerable discount.
And the last reason for the 5 star rating is because shipping was free and uber rapid.
I received my prized item 2 days after purchase!
Bravo and thank you Colorado Cyclist!

August 28, 2026
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Reply from The Colorado Cyclist

Thank you so much for leaving us a review and for trusting us as your partner in cycling. Hope you have many great rides ahead!

- Customer Support Team

Rated 4 out of 5 stars

Return process a bit clunky

I order a pair of cycling shorts, same brand same size as the ones I already had, so I thought they would be a sure thing. However the new shorts were smaller and fit too tight. I returned them, but the return process is a bit clunky, first I had to find the place in the webpage to do returns, took a bit of searching, then I had to take photos of the shorts and upload them to the webpage, then "apply to get refunded", a few days later I was aproved and provided a return approval, and then I had to go to the post office to ship them and pay to send the shorts back.

August 20, 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Thank you for sharing your feedback. We're sorry to hear that the fit didn't work out. We appreciate you taking the time to share where we can improve, and we hope to provide you with a smoother experience next time.

- Customer Support Team

Rated 5 out of 5 stars

New bike shoes on clearance

New bike shoes on clearance. Great price, fast service. What more can you ask for?

August 20, 2026
The Colorado Cyclist logo

Reply from The Colorado Cyclist

Appreciate your review, Rick! We hope that you love your new shoes! Happy rides :)

- Customer Support Team

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