Having never used CC I read through online reviews to get a feel for customer experience. I could see someone had previously placed an order, payment had been taken, and the item wasn't in stock. This... See more
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See what reviewers are saying
I contacted various companies to buy my favourite printing paper (Tecco) but I eventually settled for Color Confidence. What a great decision! They were totally amazing. Service was super. The price... See more
Bought Tecco paper at The Photo Show @ the NEC and as they had no stock it was delivered the following day as promised. I've used quite a lot of this excellent quality photo paper so nothing new nor e... See more
Purchased OttLite sewing machine 2 in 1 at Quilt Festival Birmingham, did not note seller, paid cash. Month later product failed, tried two ways of contacting OttLite but not response. However, when... See more
Company details
Information provided by various external sources
Europe's leading colour management specialist into the digital imaging markets. Offering the widest range of products and services from the world's leading manufacturers.
Contact info
Clapgate Lane 164, B32 3DE, Birmingham, United Kingdom
- +44 (0)800 977 4167
- info@colorconfidence.com
- colorconfidence.com
3.6
Average
169 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent service and product.
December 26, 2017
Unprompted review
It's stated item in stock on website I …
It's stated item in stock on website I ordered it and paid for it.
I recieved an email next day saying it was out of stock and will now be delivered in January although the website still advertises that it is in stock and I have not had a response to my email.
December 24, 2017
Unprompted review
Reply from Color Confidence
Hi Lucy,
Thank you for your feedback relating to your recent online order.
We have taken on board your comments and we will strive to make improvements regarding the product availability on our web store going forward. I am ever so sorry to hear that you have not received a reply to your e-mail, this is definitely not the norm regarding the high levels of service that we strive to maintain daily.
I understand that this was not an ideal experience for you and we hope in the future that you will give us the chance to give you a better shopping experience.
Kind Regards,
Your CC Customer Service Team
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