colorland. Reviews 

498
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Bought some photo items on Groupon and ending up spending hours trying to upload photos thinking it was my phone. Eventually I gave up and the vouchers expired. I asked for more time to use them and s... See more

Rated 1 out of 5 stars

I purchased from their site via topcashback. They decided not to honour my cashback claim. By saving themselves 10 quid, they have ensured we will never purchase from them going forward. All the best... See more

Rated 5 out of 5 stars

Excellent....easy to use and amend to suit your own needs . I'm a total novice at this type if thing and found the customer service superb. Unfortunately my initial attempt at completing my project... See more

Rated 5 out of 5 stars

Two more excellent photo books from Colorland. The quality is superb & there are lots of different templates to use as well as being able to adjust these to accommodate your own design. Customer servi... See more

Company details

Information provided by various external sources

Colorland is a global digital printing house, created by a team of photography and technoloty enthusiasts. It is not just an e-commerce full of amazing photo products. Providing you with best quality services is our mission!


Contact info

2.5

Poor

TrustScore 2.5 out of 5

498 reviews

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2.5

All reviews

(498)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

Disaster - avoid this service

My second order with colorland was a disaster. I designed a photo book with 60 pages and spent hours preparing it and I have a record of every photo I placed in the book. It came with only 15 pages printed and the rest was blank. I complained and was told it was my fault because “the system” said I only designed 15 pages. The system is obviously flawed. I got no apology, acknowledgement or offer of a replacement book. Avoid this service is my advice.

March 18, 2019
Unprompted review
colorland. logo

Reply from colorland.

Dear Fiona,

thank you for sharing your opinion with us.

We are sorry to hear that you are disappointed, however we have checked and it seems that your case was examined with care by proper department. Our IT colleagues, after checking your project's history, confirmed that only 15 pages of your project were filled in, the rest of the project was blank.

Please remember that we do not proofread, change, or edit any of your content, as we do not want to interfere with the design intentions of our customers. For this reason, it is especially important to review your design before ordering it.

If you feel that your case was mishandled, you can always fill in the 'complaint form' which is available on our website.

Kindest Regards,
Colorland Team

Rated 5 out of 5 stars

Excellent

Excellent....easy to use and amend to suit your own needs . I'm a total novice at this type if thing and found the customer service superb. Unfortunately my initial attempt at completing my project was quite long drawn out and I actually lost the entire thing !! I was devastated but the IT section were able to locate and restore and I was able to complete. The book that i finally put together arrived swiftly and is absolutely top quality...I'd highly recommend Colorlamd .. and now that I'm fully familiar with all the ways I can display my pics I will look forward...without trepidation to my next project !! ..thanks colorland !!

March 18, 2019
Unprompted review
Rated 3 out of 5 stars

Found it hard at first once i got going i was ok

Found it card at first but wonts i got going i was fine

February 26, 2019
Unprompted review
colorland. logo

Reply from colorland.

Dear Garard,

thank you for the opinion!

We are glad to hear that you were doing fine with the website and the editor. Please remember that in case of any problems or doubts, we have a special 'Help Center' section which can help you. Also, our Customer Service team is always happy to help, do not hesitate contacting them!

Kindest Regards,
Colorland Team

Rated 5 out of 5 stars

I bought 3 books from colourland.

I bought 3 books from colourland.. first one costing nearly 60€.. the other 2 books where bought on deals... I was very impressed with the quality of the finished products... 1 book out of 3 was the exact way that I produced it... however the other 2 books both arrived with duplicate photos and some photos missing that I had selected and also there was a large circle on the front covers which wasted my whole albums. Very disappointed. I contacted the team to be told that’s what I had selected in my preview. I checked and rechecked my preview and it definetly was not there before I sent it off .

February 23, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic service 100% recommend

Absolutely amazing pieces of work produced, I could not have been any happier receiving my photo album books, they are beautifully designed, packaged and fast delivery. I have already started to design another photobook and have highly recommended these guys so everyone I know. Certainly will have me as a customer for a while. Looking forward to receiving more amazing products!! :D :D :D

February 22, 2019
Unprompted review
Rated 3 out of 5 stars

I found doing the album with my mobile…

I found doing the album with my mobile much more difficult than with other companies such a photo print etc
Downloading the pictures wasn’t easy and the album comments were very difficult to do with the mobile

February 22, 2019
Unprompted review
colorland. logo

Reply from colorland.

Dear Ruth,

thank you for taking your time and sharing your opinion with us.

Please remember that in our technical requirements we recommend using a pc/laptop with Google Chrome/Mozilla Firefox browsers. Creating the project on a mobile device may be a bit more time-consuming.

Nonetheless, we again thank you for the feedback, we will try our best to develop and make the website and the editor most user-friendly, on every device possible.

Kindest Regards,
Colorland Team

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