colorsmax.comReviews 

117
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I've purchased ink for our Canon printer at work from Colormax a few times over the past few months and had nothing but great experiences so far. Shipping is fast, prices are competitve and we even r... See more

Rated 5 out of 5 stars

Product arrived well packaged and ahead of schedule. Ink has been installed on my HP printer and so far there are no problems whatsoever. I have never ordered colors ink before but if there continue... See more

Company replied

Rated 5 out of 5 stars

Thank you for coming through for me Colorsmax.com. I got my black ink cartridges in record time. Again, thanks, for your personalized service. P.S. You had mentioned that you would take a 20%... See more

Company replied

Rated 5 out of 5 stars

A perfect service I could give more than 100% for satisfaction. I ordered ink for my printer from them and it arrived in 2 days. They work perfectly in my printer and over 60% cheaper than the OEM one... See more

Company replied

Company details

  1. Toner Cartridge Supplier

Written by the company

Buy printer ink and toner cartridges online at ColorsMax. We are one of the top sellers in the United States dealing with printer supplies at the cheapest price.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

117 reviews

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4.6

All reviews

(117)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

the printer did not recognize the…

the printer did not recognize the cartridges as original ink cartridges, so printing did not work

April 28, 2022
colorsmax.com logo

Reply from colorsmax.com

Hi David,

I'm really sorry to hear that you had a bad experience with Colorsmax Ink. However this issue can be totally fixed please email us at jason@colorsmax.com and we will quickly fix this for you.

Thank You
Jason

Rated 1 out of 5 stars

Does not work in my printer

Does not work in my printer. Will not print.

April 26, 2022
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Reply from colorsmax.com

Hi Mistie

I am so sorry to hear that your experience with colorsmax products has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you.

While we'd love the opportunity to regain your trust, we understand how frustrated you must be. My deepest apologies for any inconvenience we have caused you.

Please send me an email at jason@colorsmax.com so i can help you.

Best,
Jason

Rated 5 out of 5 stars

I like to say Colomax came through on a…

I like to say Colomax came through on a slow delivery from the delivery service after about a week had passed. I called and told them that my shipment hadn’t arrive and they told me that he also had received a letter from the shipping company saying that the delivery was going to be late so he said he was going to ship a new order right then before six and it was about 4 o’clock Well within two days I had received my new order.

April 11, 2022
Unprompted review
colorsmax.com logo

Reply from colorsmax.com

Hi Samuel

Thank you for taking the time to give us your valuable feedback. We try our best to make sure each and every one of our customer get the best product and customer service.

Jason
Colorsmax.com

Rated 5 out of 5 stars

This is the first time I have bought…

This is the first time I have bought off label cartridges that worked. They have been amazing and I print alot of pages at a time.

April 11, 2022
Unprompted review
colorsmax.com logo

Reply from colorsmax.com

Hi Sara

Thank you for taking the time to give us your valuable feedback.

Jason
Colorsmax.com

Rated 1 out of 5 stars

On 3/19 I ordered replacement HP 950XL…

On 3/19 I ordered replacement HP 950XL & 951XL Compatible Ink Cartridge High-Yield 4-Piece Combo Pack. Delivered 3/22.
Re-installed empty magenta cartridge. Printer immediately registered bad cartridge error. Examination of printer revealed that chip detached from cartridge at instillation. I removed the chip. After calls to customer service (a misnomer) I eventually received magenta cartridge replacement. Your ever-so-cool rep sent wrong replacement.
I called the dude; requested over-night next-day replacement. They said COLORSMAX would not provide this service.
COLORSMAX failed entirely.
The chip failure disabled my excellent HP 8600, causing me to purchase a new printer.

April 8, 2022
colorsmax.com logo

Reply from colorsmax.com

Hi Robert

I am so sorry to hear that your experience with colorsmax products has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you.

While we'd love the opportunity to regain your trust, we understand how frustrated you must be. My deepest apologies for any inconvenience we have caused you.

Please send me an email at jason@colorsmax.com so i can help you.

Best,
Jason

Rated 5 out of 5 stars

Got my order

Got my order, happy

April 7, 2022
colorsmax.com logo

Reply from colorsmax.com

Hi Ali

Thank you for taking the time to give us your valuable feedback.

Jason
Colorsmax.com

Rated 5 out of 5 stars

Excellent product with quick shipping

Excellent product with quick shipping. Will be ordering again!

April 7, 2022
colorsmax.com logo

Reply from colorsmax.com

Hi GB

Thank you so much for taking your time and writing a review. We appreciate your feedback.

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