While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love the product but if you have a…
Update 05.08.26 Customer Service eventually reached out to me.
I LOVE THEIR PRODUCTS so hopefully they will arrange a more accessible service experience.
Love the product but if you have a question or issue and send a message to them, you WILL NOT hear back. No text option or phone number to reach out to them. It’s too bad.
No exchanges or refunds if not satisfied. Don't purchase
I was given a discount code but it wasn't automatically added. When I told them about it, they stated they don't honor discounts after the purchase is made. The lipstick shades I received , were not as described and a completely different shade than promised. They would not stand behind their product and did not offer an exchange or refund.
Disappointing Company
I have been using Color the World Lipstick - color Empowered for about 8 years. (since I discovered them)
It was my perfect tone - mauve with a very slight under tone of lavender. I recently ordered three tubes of it and #1 - they have small raised bumps all over (never had that before) & #2 - when applied it has no color. It looks like a nude or like I have lipgloss on.(all three tubes) I reached out to the company and they said the bumps are fine because it’s natural & they are sorry the color is not what I hoped for. I would have thought they would stand behind their product but they do not. I will never purchase from them again and I warn everyone - they don’t care about quality of their product.
The full ingredients list is not easily…
The full ingredients list is not easily found on their website and they are not all natural as advertised. They refuse to do a return due to allergies I have to some of the very unnatural ingredients.
The product is nice
The product is nice, and I have bought several times. but the wait time is 15 days plus and they say it ships from the US. I smell BS still waiting
Love the colors, but...
I am posting a review here as I cannot find where to do so on the website. I am a new customer and love the fact that the company gives back to different charities/causes, so I decided to give them a try. I purchased 2 lip/cheek sticks (Bonjour & Natural Glow), The W-Brow in Soft Taupe & was gifted the RNP day cream. The day cream goes on smoothly and the scent is not unappealing. I love the W-Brow and may order again. However, the lip/cheek sticks were a total waste of money. The colors were not half bad, but they were extremely dry - to the point when applying it pulled your skin. If you don't apply pressure no color transfers to your skin and forget using a brush to transfer - too dry for the brush to pick up. I also wasn't crazy about the cardboard container that holds the sticks. Though I understand the premise (less plastic) I believe the container is what causes the sticks to dry out. Will definitely NOT purchase again - which is a shame because the colors are perfect, and I really wanted to love this product.
Disappointed due to lack of availability
I bought 3 lipsticks that looked like a good match on the website (download a picture and try the colors on your picture on the screen). One was much lighter than it appeared on the website. I can't return it since it's opened and I tried it on. I like the other two. They have a nice texture and feel moisturizing on my lips I wanted to reorder one of them and it's not on the website anymore. It seems like they change colors frequently and do not carry the same color for very long. I won't order again because I can't reorder the one that I like. I'm not going to spend money on new colors that I can't return if I don't like them. I'm disappointed.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








