Colour Frog Reviews 2,056

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 224 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting that items like signs, prints, and bags consistently meet or exceed expectations, often looking exactly as designed and described. The ordering process is highlighted as easy and straightforward, with many appreciating the ability to customize and see finished product previews. Reviewers also consistently commend the fast delivery and efficient service, with products often arriving quickly and well-packaged. However, some customers experienced issues with delivery couriers, specifically mentioning FedEx, which led to delays and difficulties in receiving their orders. A few other people also felt that the color matching was not accurate, with final products appearing significantly different from the original designs or expectations. There were also occasional reports of pixelated prints or faulty items, suggesting some inconsistencies in quality control.

What people talk about most

Product

Clients share positive opinions on product quality, frequently highlighting the excellent design, good value,... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the products as high-quality,... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting fast and... See more

Service

Users describe positive interactions with service, with many reviewers consistently praising the excellent... See more

Order

Customers report positive experiences with the ordering process, often praising its simplicity and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely Brilliant!! Ordered an exterior business sign with very specific colour codes. I emailed the team straight after placing my order and gave them the colour codes, asking if they could use t... See more

Rated 5 out of 5 stars

All aspects of getting dibonds printed was excllent and a small printing fault was reprinted promptly without any drama. Would definitely use again. One caveat is postal cost using fedex, who are a ho... See more

Rated 5 out of 5 stars

Much cheaper than alternative suppliers Much simpler process to submit design Much simpler ordering process Much faster supply of finished article Much better for small batch runs What's not to... See more

Rated 5 out of 5 stars

The door number plates we purchased were 100% and at a lower price than quoted by other companies. This did make me a bit dubious but was amazed by the quality of the goods when received. They look b... See more


Company details

  1. Sign Shop

About Colour Frog

Written by the company

Colour Frog

Printed signs, banners and self-adhesive graphics

Low £20 Minimum Order
FREE Delivery
No Setup Fees
No Design Fees
Fast Delivery
Design Online!

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

I was double charged

I was double charged, I e-mailed to ask and they said the refund had been processed. However at no point did anyone contact me or even apologise. A general lack in customer care which is a shame.

December 5, 2025
Colour Frog logo

Reply from Colour Frog

Hi Rachel,

Many thanks for taking the time to write a review based upon your recent order with Colour Frog.

We sincerely apologize for the double charge and the lack of communication regarding your refund. We understand how frustrating this must have been and regret that we fell short in providing the level of care you deserve.

We’re glad to hear the refund has been processed, but we truly appreciate your feedback as it helps us improve our customer service. Please rest assured that we are reviewing our processes to ensure that future issues are handled more promptly and with better communication.

If you have any further concerns or if there’s anything more we can do to assist you, please don’t hesitate to contact us.

Kind Regards

Colour Frog

Rated 5 out of 5 stars

I have used Colour Frog many times…

I have used Colour Frog many times since I find their design templates easy to use and they have been very reliable in both quality and delivery. They did use to provide extra ties but now I have to be careful not to make a mistake when hanging!

November 24, 2025
Rated 5 out of 5 stars

Excellent quality print from a…

Excellent quality print from a photograph made. Arrived quickly so as they are local to me, I’ll be using them again. Great communication throughout which helps. Keep up the great work, I can thoroughly recommend you. What you do puts you above other companies so please keep doing that

November 10, 2025
Rated 5 out of 5 stars

Excellent quality and fantastic customer service

If we ever need anything for our displays we always turn to colourfrog first as they have always produced quality and are efficiently run as we always receive our orders when expected and the finish of products are of a high standard. Customer service are always really responsive and helpful when I have needed guidance on design.
Thank you

October 28, 2025
Rated 5 out of 5 stars

Exceptional Purchase

The door number plates we purchased were 100% and at a lower price than quoted by other companies. This did make me a bit dubious but was amazed by the quality of the goods when received. They look brilliant on our property. I would definately recommend Colour Frog and will certainly be purchasing from them again if needed.

November 3, 2025
Rated 2 out of 5 stars

item didn't arrive on time

item was due to arrive on Thursday the 16th of October , I had an event on the 18th, which I order the item for , the item arrived on the 21st.

item was good but absolutely no use to me. didn't arrive on the delivery date stated by the company

October 27, 2025
Colour Frog logo

Reply from Colour Frog

Hi Sarfraz,

Thank you for taking the time to write a review regarding your recent order. We sincerely apologize for the inconvenience caused by your order arriving later than expected. We understand that you had planned to use the item for an event on 18th October, and we are very sorry that the delay prevented this.

The delay was due to FedEx shipping, which unfortunately caused the item to arrive on 21st October instead of the promised delivery date of 16th October. While the item itself met your expectations, we fully understand that the late arrival rendered it unusable for your event.

We have also tried to contact you by phone to discuss this matter but were unable to reach you. If you could please call us at your earliest convenience on 01790 752757, we would greatly appreciate it. As a gesture of goodwill, we would like to offer a resolution.

Once again, we sincerely apologize and truly appreciate your patience and continued support.

Kind regards,
Colour Frog

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