Colourstomp Reviews 

30
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Nice platform with a lot of quality games.Every visit has been a positive experience

Rated 4 out of 5 stars

No reply from email. 2 weeks and still no update on order. I don't mind waiting but make that very clear and communicate with your customers. Update: Same day as this was posted got an email and j... See more

Rated 1 out of 5 stars

Had to chase company for order update after didn't receive anything for over two weeks. When order arrived, two items were missing due to being out of stock and a note said refund would be issued. Thr... See more

Company replied

Rated 5 out of 5 stars

I saw colourstomp advertising their jewellery and thought it looked lovely and very reasonable , was it too good to be true??? I can tell you it is not, I was absolutely delighted with the quality and... See more


Contact info

3.7

Average

TrustScore 3.5 out of 5

30 reviews

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No recent history of asking for reviews

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3.7

All reviews

(30)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Incredibly disappointing

Had to chase company for order update after didn't receive anything for over two weeks. When order arrived, two items were missing due to being out of stock and a note said refund would be issued. Three weeks later I am still awaiting my refund, and company have ignored my email for update. Two pairs of earrings have already started to tarnish. Avoid this company and their promoted ads

May 29, 2024
Colourstomp logo

Reply from Colourstomp

Hi,
Firstly we are really sorry to hear of your experience.
I am not sure what has happened with the refund. This is now processed and we have emailed to confirm.
Regarding the tarnished earrings, again we are sorry to hear this.
This is very unusual as we use surgical grade stainless steel.
Could you email us photos of the ones tarnished please.
Thanks and apologies again

Rated 5 out of 5 stars

Brilliant

Super delivery. Great value for money and arrived quickly. I’ll be recommending to all my jewellery loving friends :)

June 6, 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible

Absolutely terrible, I placed an order and waited a few weeks for delivery. 2 weeks later I still hadn’t received my earrings. I contacted them and was told the earrings were out of stock. I was only informed because I contacted them.lucky I found even better quality earrings from another company who is trust worthy.

April 18, 2024
Unprompted review
Rated 5 out of 5 stars

I saw colourstomp advertising their…EXCELLENT

I saw colourstomp advertising their jewellery and thought it looked lovely and very reasonable , was it too good to be true??? I can tell you it is not, I was absolutely delighted with the quality and look of all 4 pairs of earrings I ordered and also having sensitive skin was worried I would have a reaction, I have worn 2 pairs of hoops continually for over a month and they are the most comfortable earrings I have ever worn!! Please everyone you can order with confidence . Thank you COLOURSTOMP I will be ordering again !!!

February 14, 2024
Unprompted review
Rated 5 out of 5 stars

I found these through a social media…

I found these through a social media post, made a purchase and then waited a few days and started to panic that I had made a mistake. I checked TrustPilot and no reviews at that point so panicked! I contacted colour stomp and was keen for an update after not very long at all 🙈
Then I took a deep breath and read the website and noted that deliveries can take up to 2 weeks so I calmed myself down!

I was wrong! My order arrived in less than 2 weeks - I received correspondence about a refund for one item and my ‘shop’ app updated with the postage details from Royal Mail.
My order arrived and it was PERFECT 😍 🤩.
The packaging is sooo cute with the heart bubble wrap and the individual packaging for each piece of jewellery.
Whilst one of my items had gone out of stock (hence the refund) the rest arrived and are really lovely items and really good quality considering how cost effective they are.
I made use of the contact details as I say in my panic and I received a lovely reply - excellent customer and I’m so pleased I’ve made another order! With the item that went out of stock back in I could not resist and thought why not I’ll buy a few extras too 🤣😘

I suggest you treat yourself ! Colour stomp is worth it and so are you! 💁‍♀️💕

April 20, 2024
Unprompted review

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