Comfee 

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Rated 1 out of 5 stars

I bought 2 portable air conditioners from them last summer and 1 already died on me! A portable AC is supposed to last 5-10 years. It died about 13-14 months after purchase which is CONVENIENTLY... See more

Rated 5 out of 5 stars

My egg chair arrived earlier than expected, and I’m so happy with it! The quality is fantastic, and it was super easy to assemble. I’ve been using it every day. Thank you,

Rated 1 out of 5 stars

Son ordered egg chair, no sign yet a month now. Suspicious that they asked for payment by bank transfer, iv emailed numerous times, he can't afford to lose money as doesn't earn much, please respond C... See more

Rated 1 out of 5 stars

Ordered a 2-seater egg chair and paid in full in early December. Last communication from Comfeeshop was on 15th December, saying that my order had been processed and they’d be in touch with shipping/t... See more

Company details

  1. Kitchen Supply Store

Written by the company

Comfee' is a trusted brand in small kitchen appliances.We are committed to building better products that add convenience, and enhanced experiences for a value-driven customer.


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All reviews

(52)

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Rated 1 out of 5 stars

TERRIBLE customer service & quality

I bought 2 portable air conditioners from them last summer and 1 already died on me! A portable AC is supposed to last 5-10 years. It died about 13-14 months after purchase which is CONVENIENTLY 1-2 months past the 1-year warranty. The AC has a manufacturing problem/internal problem that I was told to not try to fix as it may make the appliance unstable. Meaning it was not a user error but instead something on their end, yet nothing can be done......

I was told by customer service when I reached out that it should not be a concern and they will attempt to process a refund only to be ghosted for 2 weeks until I reached back out and got told that they can do nothing about it.

Mind you, I paid $400 EACH for these only to have to replace one with a unit that is cheaper and significantly more effective at cooling my apartment!

I cannot stress enough I would not recommend them due to their customer service and quality.

October 13, 2025
Unprompted review
Rated 1 out of 5 stars

These seem to be fake companies

These seem to be fake companies. The old adage of it it seems to good to be true it is! Received an order note and then tried to get in touch regarding the delivery. Never replied. Eventually after 6 emails, I received an email from Oussama but it seemed generic saying that they had issues with their website! I reported it to my bank but all I wanted was what I ordered!

February 19, 2025
Unprompted review
Rated 1 out of 5 stars

Awful, just awful.

Awful, they are either scammers or unbelievably disorganised to the point they cannot figure out the simple basics of logistics. Communication is nil, and I would hazard a guess that most of the 5* reviews are bot reviews. If you didn't guess, avoid, trust me.

January 21, 2025
Unprompted review
Rated 1 out of 5 stars

No item and no response

Ordered a double egg chair, was given a despatch email with tracking reference, which didn’t appear to exist when I used it.

I emailed them twice, with no response.

Thankfully I used Amazon Pay to place the order, so I was able to request a refund through Amazon.

February 11, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this company at all cost

Avoid this company at all cost. Ordered a coffee table on 23rd January and still not received it. Contact details for the merchant are pretty much fake. No response to our emails and voicemails which confirms that this company is nothing but scammers. Had to put in a claim through Amazon pay department to get our money back. Please avoid!!!!

February 9, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this company - scammers!!!

Avoid this company. I ordered a coffee table nearly a month ago and it never arrived. After a week or so I emailed asking where the item was and they sent me a tracking number that doesn’t exist. They then never replied to any emails. Total scammers.

February 5, 2025
Unprompted review
Rated 1 out of 5 stars

PLEASE DO NOT BUY FROM THIS COMPANY

PLEASE DO NOT BUY FROM THIS COMPANY, IT IS A SCAM!!! ORDERED A DOUBLE EGG CHAIR IN NOVEMBER 24 AND STILL HAVEN'T HAD IT. I HAVE CONTACTED THE COMPANY VIA EMAIL AND MESSAGES YET NO RESPONSE. THEY ARE A THIEF AND A SCAM!!!

November 28, 2024
Unprompted review
Rated 1 out of 5 stars

Cannot recommend this company

I ordered a double egg chair on 24th January 25, stating 3-5 days delivery, it's now 1st Feb and I still haven't received it. I have phoned and emailed with no response, I would not recommend ordering from this company, I am beginning to think it is a fake company. I will be contacting my credit card company to see if I can retrieve my £99.

January 24, 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy

I have ordered a double egg chair.i was told delivery would be around 21st January and have still not received it. Left two messages on mobile answer phone which is only telephone number available and received no response.l have also emailed twice and on website states response will be within 24 to 48 hours and have not heard anything.
Update 1/2/25 still not heard anything do not buy from this company. I have contacted my bank as I think it's a scam

January 21, 2025
Unprompted review
Rated 1 out of 5 stars

Our washer had a problem where the lid…

Our washer had a problem where the lid shutting wasn’t being recognized. The help desk was generating AI responses that I could’ve found in the manual. All not helpful, figured it out on my own and I found them to be a complete waste of time and horribly impersonal company.

January 20, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers, luckily I purchased via amazon pay who managed to get my money back, egg chair never arrived. Don't risk your money spend a little extra from a reputable shop, COMFEESHOP SHOULD BE CLOSED DOWN PERMANENTLY.

December 31, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered an egg chair on 06/01/2025

Ordered an egg chair on 06/01/2025. No sign of it. No tracking confirmation or any helpful emails regarding where my order is just continuous lies when they finally did respond after 11 days of contacting them. Claimed my order was shipped, when I checked the courier website, they said it was “ not in system”. Highly do not recommend so unprofessional.

January 6, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a month ago, goods still not arrived and no communication for >3 weeks

Ordered a 2-seater egg chair and paid in full in early December. Last communication from Comfeeshop was on 15th December, saying that my order had been processed and they’d be in touch with shipping/tracking info within 24-48 hours. Well, it’s been more than 3 weeks since then. Still waiting to hear if/when it might arrive, but am not optimistic.

January 9, 2025
Unprompted review

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