comfybeds Reviews 

37
•
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

So far no bed! The delivery firm keep cancelling the delivery. The latest cancellation was on the supposed day of delivery. No reason given. Terrible experience. So much time wasted waiting for a bed... See more

Rated 5 out of 5 stars

Excellent bed and mattress. Being able to order swatches for colours and fabric was a positive. This was delivered within a week of ordering and they rang to check if delivery date was suitable. Deliv... See more

Rated 1 out of 5 stars

SCAMMERS!!!!! ORDERED BED WAS DAMAGED SO RETURNED. DIDN'T EVEN GET IT OFF THE TRUCK PROPERLY DRIVER GAVE US SUCH ATTITUDE. EXCEPTED REPLACEMENT AFTER APOLOGY FROM THEM. TO SEND ANOTHER BED THAT WHEN... See more

Rated 5 out of 5 stars

I like most people get worried about buying online ...please don't you will not be disappointed this company is 100% top quality I am so happy with my bed ( divan ottoman bed ) delivery driver was ver... See more

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2.5

Poor

TrustScore 2.5 out of 5

37 reviews

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No recent history of asking for reviews

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2.5

All reviews

(37)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

My daughter saves so hard to buy her 10…

My daughter saves so hard to buy her 10 year old her own bed 249pounds 20 delivery the main slate broke my daughter gt in touch st away was told go bq buy the slat 10 pounds and they refund her 1 pounds told her I’ve told u the solution then blocked her I texs now blocked me

February 15, 2024
Unprompted review
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Reply from comfybeds

Hi the company you have been blocked by is Comfort Beds and Sleep Ltd. We have raised this with Facebook because that's where they are scamming customers and because we are genuine and are registered we are being targeted for this. Please find them and report them there Facebook link we will attach https://m.facebook.com/Comfortbedsleep

Rated 1 out of 5 stars

Avoid this company at all costs

Avoid this company at all costs, sent two parts of different beds, messaged to only get blocked, again stay well clear of these scammers.

February 12, 2024
Unprompted review
comfybeds logo

Reply from comfybeds

Hi the company you have been blocked by is Comfort Beds and Sleep Ltd. We have raised this with Facebook because that's where they are scamming customers and because we are genuine and are registered we are being targeted for this. Please find them and report them there Facebook link we will attach https://m.facebook.com/Comfortbedsleep

Rated 1 out of 5 stars

Absolutely shocking customer service!!!!!

I ordered a bed from this site on fb on the 2/1/24 king size silver crushed velvet slat Hilton bed with mattress, very quick to respond, ordered what I wanted confirmed a date to be delivered, 6/1/24, was given a time slot of 11.30-2.30 thought great I hadn’t moved to my new address yet but the bed was getting delivered there, I got a txt saying they be running late due to traffic, didn’t realise the company was in England somewhere, anyway bed didn’t arrive till at least 7pm that night, my partner gave the guy the money, which I was overcharged £15, my partner built the bed for me to realise it wasn’t the design I had ordered, so I messaged them, got a message on what’s app from who was a manager asking what was wrong with the bed, so I sent a picture of what was delivered and what I had asked for he agreed it was wrong design, he asked if I wanted to keep it as was only £20 of a difference I said no so he agreed the headboard and footboard would be changed on the Tuesday night I said right ok and I would get my £15 refund as was overcharged, I then saw some Facebook posts about how people had issues with their beds from this same company and they had been blocked, so messaged to say and to confirm the guy would turn up Tuesday yes yes he will be there, I then checked their fb page to which I couldn’t find it asked the manager he says the page was taken down I’m like right ok, only for my friend and partner could still see the page so obviously I was blocked like rest due to their mistake of delivering the wrong design of bed, Tuesday came I WhatsApp the manager to confirm the delivery he read my message then I was ignored I was blocked so cut a long story short I was left with a bed that looked like it had been built in a Santas workshop with the slats they give you, no refund and no legs for the bed, absolutely shocking disgusting behaviour for a company, do not order

January 2, 2024
Unprompted review
comfybeds logo

Reply from comfybeds

Hi the company you have been blocked by is Comfort Beds and Sleep Ltd. We have raised this with Facebook because that's where they are scamming customers and because we are genuine and are registered we are being targeted for this. Please find them and report them there Facebook link we will attach https://m.facebook.com/Comfortbedsleep

Rated 1 out of 5 stars

This is a scam company absolutely…

This is a scam company absolutely shocking customer service delivered bed and mattress bed was faulty mattress was spoilt, stained and soaked through contacted them and was promised a new bed and mattress would be delivered a few days later delivery did not turn up and when I tried to contact them about it, they told me to F off and blocked me on on Facebook and WhatsApp. Absolute fraudsters. Do not trust this company after doing further research, I can see this company has changed their name multiple times which is no doubt due to the amount of people they have ripped off!

January 5, 2024
Unprompted review
comfybeds logo

Reply from comfybeds

Hi the company you have been blocked by is Comfort Beds and Sleep Ltd. We have raised this with Facebook because that's where they are scamming customers and because we are genuine and are registered we are being targeted for this. Please find them and report them there Facebook link we will attach https://m.facebook.com/Comfortbedsleep

Rated 1 out of 5 stars

Fraudsters

Poor quality product and mattress delivered was spoilt. Company promised to deliver new mattress three days later and did not. They then blocked me on social media and blocked my telephone number

January 4, 2024
Unprompted review
comfybeds logo

Reply from comfybeds

Hi the company you have been blocked by is Comfort Beds and Sleep Ltd. We have raised this with Facebook because that's where they are scamming customers and because we are genuine and are registered we are being targeted for this. Please find them and report them there Facebook link we will attach https://m.facebook.com/Comfortbedsleep

Rated 5 out of 5 stars

Excellent bed and mattress

Excellent bed and mattress. Being able to order swatches for colours and fabric was a positive. This was delivered within a week of ordering and they rang to check if delivery date was suitable. Delivery man was very friendly and rang to say he was 30 mins away. Bed put up as requested and quickly. Would highly recommend this company and use them again for future purchases.

August 23, 2023
Unprompted review
Rated 5 out of 5 stars

Best bed company

I like most people get worried about buying online ...please don't you will not be disappointed this company is 100% top quality I am so happy with my bed ( divan ottoman bed ) delivery driver was very pleasant I was kept updated with delivery ..Will buy again in future

April 20, 2023
Unprompted review
Rated 5 out of 5 stars

Would recommend this company for beds

Would recommend this company for beds. They provided great advice and customer service. Quick delivery which is what I wanted. They have a huge variety of beautiful modern beds. Delivery driver was very helpful.

June 2, 2022
Unprompted review
Rated 5 out of 5 stars

Fast service

Fast service! Lovley staff who delivered and fitted the bed. This bed is amazing.. I am in love with it 😍 Very comfortable and at an affordable price!

April 16, 2022
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, quick delivery and lovely beds at amazing prices! Thanks so much guys, 2nd one we’ve bought from you and they are fantastic!

April 13, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely in love with our new bed

Absolutely in love with our new bed! So well made, fits just perfect in the space we had! Great customer service and fast delivery! Would definitely recommend and would love to order again in the future. Thank you so much!!

April 12, 2022
Unprompted review
Rated 4 out of 5 stars

Fast delivery

Fast delivery! Bed arrived without instructions but we managed to work out how to assemble! Any questions we had they responded quickly and were very helpful

December 16, 2021

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