A happy Customer
A Weightworld product purchased via BOL.com NL for a very good price and fast delivery. My compliments
May 6, 2026
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Company details
Information provided by various external sources
Established a little over twelve years ago, we have organically grown from a start up to a multinational company, with offices in 3 continents and covering 13 markets, globally. We have done this by creating world-class e-commerce brands and achieving year on year growth. With international headquarters in East Croydon and offices in India and Australia, we specialise in beauty, cosmetics, personal care and wellbeing markets and have established ourselves as one of the leading players within the industry. Our UK office is only a short walk away from East Croydon station, which has excellent train links to Central London, allowing access to the west end and the city in just 25 minutes. The facilities boast a modern work environment and play area. Whether you are into gaming, pool, table tennis, football or simply socialising, we would love for you to come and join our very unique atmosphere. We encourage team collaboration and provide excellent meeting facilities, with the latest technology and practices. We believe that if you create work environments that allow people to feel inspired, it will attract better people and bring success to an organisation. This is why we have invested a lot into our workplace and will always continue to do so.
Contact info
106 Lower Addiscombe Road, CR0 6AD, Croydon, United Kingdom
- +44 20 3870 2406
- info@comfortclick.co.uk
- comfortclick.co.uk
3.1
Average
6 reviews
Hasn’t replied to negative reviews
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BE AWARE OF WEIGHT WORLD !!
BE AWARE OF WEIGHT WORLD !!
A NEVER-ENDING STORY with WeightWorld France, update today 16.02.2026 following my negative review published 06.02.2026 on Trustpilot.
In France in French, in Dutch in the Netherlands, in the United Kingdom in English.
The Netherlands reacted considerate and understanding. Obviously, they could not go any further as my purchase was made in France.
Surprisingly, the United Kingdom where WeightWorld Headquarters are based, I did not have the pleasure receiving a reaction.
On 12.02.2026, via Trustpilot France, Weight World France apologised and offered reimbursement of extra costs in the amount € 32.37. I was requested to contact the Service Clientele.
Communication takes place via e-mail with “Vanessa” of the Service Clientele.
On 13.02 Vanessa offers reimbursement and asks for evidence of my money lost.
Which I did immediately, resulting that Vanessa rejected the offer for reimbursement !
Unfortunately, the story gets worse. I placed my order on 24.12.25 € 19.94, which is fine.
During the last week of December various amounts (entitled “charity checks, non-Euro zone”) were debited of my credit card account, in total € 32,37. That was on top of the original amount of € 19.93.
End January another € 29.99 Clarity Check was debited.
It gives the impression of some subscription for which I have never given authorisation.
At present WITHOUT MY AUTHORISATION a total amount of € 62,36 has been charged to my credit card. There must be some link without my knowledge or authorisation when I placed the order.
Vanessa’s way of communication is a bit weird. I suspect that I am dealing with a Service Clientele that is Artificial Intelligence generated. How can one deal with a fake Vanessa?
I sincerely hope that this matter comes to the personal attention of the CEO, Mr Nehal Patel, CEO of Comfort Click Ltd. in Crowdon, Sevenoaks, UK. Apparently, Comfort Click operates and Manages WeightWorld.
In 2025 Comfort Click was acquired by Zyduss Wellness Ltd for 239 million Pound Sterling for those who are interested to know.
I remain hopeful that the matter will be handled decently and correctly.
February 13, 2026
Unprompted review
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