Comfort Night Sleep Reviews 14

TrustScore 3.5 out of 5

3.5

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Company details

  1. Bedroom Furniture Store
  2. Mattress Store

Written by the company

Comfort Night Sleep is a manufacturer and online bed and mattress retailer with variety of beds and mattresses availability and FREE Delivery.


Contact info

3.5

Average

TrustScore 3.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Please do not be put off by the bad…

Please do not be put off by the bad reviews. Yes I did have to wait for my bed to arrive but this was all communicated to me and delivered right away. You will not be disappointed. I love my Mink colour bed and the mattress has helped with my back pain. Great product and will highly recommend!!

June 9, 2021
Unprompted review
Rated 1 out of 5 stars

Avoid this company at all costs!!

Avoid this company at all costs!!!
The beds are not the right size, ordered a super king bed base which was 6 inches too short for my mattress. The guy I spoke to tried to tell me I must have a specially made sized mattress 🤣🤣 and even after I sent photos and measurements, still didn’t seem to understand what the problem was.
Arranged with him to collect the bed for a refund…did not turn up!! Also didn’t answer phone calls, texts and emails.
Finally got in touch, which they just replied that they needed my order number, no apologises or anything about not collecting the bed.
Sent order number….no reply.
Eventually got in touch with me after I sent another message…deplorable customer service!! Would not recommend to anyone…!!

June 7, 2021
Rated 5 out of 5 stars

A well deserved 5 stars

What a fantastic service, delivery within 7 days, 1 call to confirm delivery date and time and then a 2nd call on the day to confirm delivery within the hour. The two beds I ordered arrived packaged and clean with no damage. Now assembled they look superb quality and style for the price paid. I would have no hesitation purchasing from this company.

May 28, 2021
Rated 1 out of 5 stars

Avoid this company !!!! Scammers !!

Avoid this company !!!!! A month later - no bed received , they didn’t reply to emails — numerous phone calls not answered , one call answered and was very abusive ....... clearly they will take your money but not offer you the service ... they need lessons in customer service .

May 25, 2021
Rated 5 out of 5 stars

Lovely bed, great service

Bed ordered Friday, arrived Monday despite the fact that at time of ordering it was suggested that my post code area may take longer than usual 5-10 day period. Was called on the Sunday and advised delivery was due Monday. Great service, lovely bed. Would recommend

May 25, 2021
Rated 1 out of 5 stars

Very rude and no customer service what…

Very rude and no customer service what so ever even put the phone down on me , said bed be delivered today got a call to say won’t as van broke down wouldn’t give me the couriers number so I could she if I could arrange them to get delivery here sooner than next Tuesday all kept saying is don’t you trust us and spoke to me with no manners would stay well clear

May 21, 2021
Unprompted review

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