First class buying experience all round: ordering, delivered on time, friendly + helpful delivery team assembled my new rollator swiftly and efficiently - AND took away all the packaging. The rolla... See more
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Review summary
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What people talk about most
Based on these reviews
Andy & Matthew recently visited Riverain Lodge, an independent living complex in Taunton during a coffee morning. They brought a variety of Comfort Plus Products for our owners to try out. Both Andy... See more
Company replied
Delighted with my new chair. We bought one for my husband when he needed it a few years back but it's now time I received some attention! :) Fits perfectly and is so comfortable for my arthritic fra... See more
Company replied
Great quality products delivered to agreed timescale. Friendly, helpful Customer Services team. Efficient, pleasant delivery gentlemen with no concerns about having them in our home. Firm impression t... See more
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Company details
Written by the company
Upgrade your retirement lifestyle today! Comfort Plus Products is a British family business established in 2000 in Hertfordshire, offering a wide range of handmade in the UK, bespoke riser recliner chairs and adjustable beds. With luxurious add-on features from integrated massage and heating systems to wireless charging table, reading light and fan, your personalised Comfort Plus products help to provide independence, gain mobility, sleep weel and reduce pain with an exceptional level of comfort. Call 0800 035 6595 to book your FREE no obligation home visit or request your brochure! We are a white glove service company. When you book your home visit, our friendly Comfort Specialists will onboard you with your comfort needs, take your measurements and we'll ensure your personal comfort is crafted and delivered in due course.
Contact info
Unit 10 Furmston Court, SG6 1UJ, Letchworth, United Kingdom
- 01462 678050
- info@comfortplusproducts.co.uk
- comfortplusproducts.co.uk
4.7
Excellent
274 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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We had a visit today from comfort plus…
We had a visit today from comfort plus at pendle court the two men Chris and George was lovely very polite and helpful they showed us exactly how to use the bed and chair I would highly recommend anybody to use this company if looking for such items
April 16, 2026
Unprompted review
Excellent product
From demonstration to delivery/set up it was all 1st class.Friendly knowledgeable staff but no "hard sell" Everything was done efficiently and to dates promised
The product lives up to high expectations
February 13, 2026
Unprompted review
Excellent service
Excellent service. installed at home .great product. Light weight. Easy to use .
March 25, 2026
Unprompted review
Marvellous Company
This is my second purchase from Comfort Plus Products having bought a bed last year. This time I bought a chair which is all singing all dancing and it is wonderful especially the vibration feature. It was delivered exactly as arranged and took so time at all to connect all the cables for each movement and heated function. The delivery men were very friendly and helpful. This is a marvellous company and helpful too.
March 19, 2026
Unprompted review
Reply from Comfort Plus Products
Thank you so much for your wonderful review. It truly means a great deal to us, especially as a returning customer.
We are delighted to hear that you are enjoying your new chair, particularly the vibration feature, and that everything was delivered and set up smoothly for you. It is also lovely to know that our delivery team made a positive impression with their friendliness and helpfulness.
Your kind words about our company are greatly appreciated. We take pride in supporting our customers not just at the point of purchase, but for many years to come. Please remember, with our lifetime guarantee, we are always here if you ever need any help, adjustments, or simply have a question.
Wishing you many comfortable and relaxing moments in your new chair
Best Regards
Jamie Farrar
Managing Director, Comfort Plus
Coffee morning.
The guys were really knowledgeable kind and caring. Gave a really great demonstration, chairs bed and the walkers. No hard sell just common sense and reassurance. We had a really good coffee morning with them, no hard sell. Very pleasant. Enjoyed by all who attended. Nice scones too.
Well done Andy & Matthew.
March 18, 2026
Unprompted review
Reply from Comfort Plus Products
Thank you so much for your kind review. We are delighted to hear that you enjoyed the coffee morning and found the experience both helpful and reassuring.
It is especially lovely to know that Andy and Matthew made such a positive impression. We take great pride in ensuring our demonstrations are relaxed, informative and never pressured, so your comments mean a great deal to us.
We are pleased that everyone who attended found it enjoyable, and we are glad the scones went down well too.
If you or any of the attendees ever have any questions or would like further support, please remember we are always here to help, both now and in the future. Thank you again for your kind words.
Jamie Farrar, Managing Director
Comfort Plus Products
Very comfortable chair
Very comfortable chair. Custom built to order and adjusted when it was delevered to make sure it fitted me pertfectly
February 23, 2026
Unprompted review
Reply from Comfort Plus Products
Thank you for your review.
I’m pleased to hear that you’re enjoying your new chair and that the customer fitting ensured it was perfectly suited to you. Taking the time to build each chair to order and then carefully adjust it on delivery is an important part of how we make sure our customers receive the comfort and support they need.
We really appreciate your feedback and are so pleased the chair is providing the comfort it was designed for.
Best regards,
Jamie Farrar
Managing Director, Comfort Plus Products
Great throughout the whole process
The whole team were so helpful and efficient. The presentation of the products was really detailed and helpful and the team in the office have been so good, one very happy customer. Many thanks to everyone at comfort plus, will definitely use again.
February 26, 2026
Unprompted review
Reply from Comfort Plus Products
Thank you so much for your kind review.
I’m really pleased to hear that you felt well supported throughout the whole process, from the presentation through to the help from our office team. We work hard to make sure every customer fully understands the products and feels confident choosing the right solution for their comfort and mobility needs.
As a family-run business, it means a great deal to us when customers take the time to share such positive feedback. We’re delighted you’re happy with the experience and we’ll always be here should you need us again in the future.
Best regards,
Jamie Farrar
Managing Director, Comfort Plus Products
Fantastic visit to our retirement complex
We had a visit to our retirement complex in Faringdon today from 2 guys (sorry I cant remember their names!) They set up nice and early and handed out scones with jam and clotted cream with teas and coffees to our residents as they arrived for the presentation, which was very interesting and informative. They demonstrated and explained their adjustable chairs, bed and walker very well and encouraged residents to try them out. It was a brilliant session and we look forward to welcoming you back in the summer! Thank you so much! From Nichola, resident experience coordinator.
February 10, 2026
Unprompted review
Reply from Comfort Plus Products
Thank you very much for your kind review, Nichola.
I’m delighted to hear that the visit to your Faringdon community was such a success and that the residents enjoyed both the welcoming refreshments and the informative presentation. Our team always aims to create a relaxed, engaging environment where residents feel comfortable exploring solutions that may support their independence and wellbeing.
Encouraging residents to try the products for themselves is an important part of what we do, as it helps ensure any solution is truly right for their individual needs.
We greatly value the partnership we have with retirement communities like yours and truly appreciate the opportunity to spend time with your residents. We look forward to visiting again in the summer.
Best regards,
Jamie Farrar
Managing Director, Comfort Plus Products
James and Bradleigh came to my lodge…
James and Bradleigh came to my lodge today for a demonstration of the products available from the company. They were very friendly and setup was quick. They asked all the owners as they arrived if they would like tea or coffee with a scone and cream.
February 4, 2026
Unprompted review
Reply from Comfort Plus Products
Thank you for taking the time to leave your review. I’m very pleased to hear that James and Bradleigh made such a friendly start to the demonstration and ensured everyone felt welcome as they arrived.
Creating a relaxed and enjoyable atmosphere for residents is very important to us, and it’s great to know the team made the experience comfortable from the moment they set up.
We truly appreciate the opportunity to visit your lodge and thank you for your kind feedback.
Best regards,
Jamie Farrar
Managing Director, Comfort Plus Products
My new all-singing and dancing chair!
Arrived on time, great team delivered it, took away all the packaging and old chair, left the place immaculate and explained how to operate the new chair and made sure I was happy with it. Thanks.
January 28, 2026
Unprompted review
Reply from Comfort Plus Products
Dear John,
Thank you very much for taking the time to share your lovely feedback. We are so pleased to hear how happy you are with your new chair.
It is great to know the team arrived on time, took care of everything on the day, and made sure you felt comfortable and confident using your chair before they left. That level of care is very important to us, and we will be sure to pass your kind words on to the delivery team.
If you ever need any adjustments, support, or simply have a question in the future, please remember that we are always here to help as part of your lifetime guarantee.
Warm regards,
Comfort Plus Products
We had Kevin and George come to us…
We had Kevin and George come to us today to give a demonstration of their products. They were fantastic. Really good rapport with the residents and answered questions that they had.
Me and the residents have had a great afternoon with lots of laughs.
Thank you both!
January 5, 2026
Unprompted review
Reply from Comfort Plus Products
Thank you very much for your kind review. I’m delighted to hear that Kevin and George delivered such an enjoyable and engaging demonstration for you and your residents.
Building a genuine rapport and making sure everyone feels comfortable asking questions is something our team takes great pride in, so it’s wonderful to hear the afternoon was filled with both useful information and plenty of laughs.
We truly appreciate the opportunity to visit your community and thank you for your support.
Best regards,
Jamie Farrar
Managing Director, Comfort Plus Products
The company's staff gave an excellent and helpful presentation. Ordering was easy and the chair arrived on time. Very pleased with the whole experience
The company's staff gave an excellent and and
December 13, 2025
Unprompted review
Delighted with my new chair
Delighted with my new chair. We bought one for my husband when he needed it a few years back but it's now time I received some attention! :) Fits perfectly and is so comfortable for my arthritic frame and I know woith the excellent guarantee it comes with it will be helping me for a few years to come. Thank you Comfort Plus - very satisfied!
December 15, 2025
Unprompted review
Reply from Comfort Plus Products
Thank you for your wonderful review. I’m delighted to hear that your new chair is providing the comfort and support you need, especially with arthritis, and that it fits you perfectly.
It’s also lovely to hear that you’ve been part of the Comfort Plus family for a few years now since purchasing your husband’s chair. Knowing our products continue to make a difference in our customers’ day-to-day comfort is exactly why we do what we do.
Thank you again for your kind words and trust in us.
Best regards,
Jamie Farrar
Managing Director, Comfort Plus Products
Smiles all around!
Comfort Plus is really excellent, almost unbelievable in this day and age. I bought an electric bed 13 years ago and they still had the records so a few years ago they helped me with replacing the remote control battery and re-tuning it.
This year, after very quick response to my enquiry, a free repair was carried out, despite the damage being my own fault.
Needing a riser/recliner armchair, I'd bought 4, one after the other from local outlets: wasting money, suffering great discomfort, bad service and consequent stress.
Having learned my lesson, I then chose to buy an armchair from Comfort Plus, knowing their skills, professionalism, knowledge and friendly approach. They measured and demonstrated, explained every detail in depth, never rushing me or "pushing for a sale". 3 weeks later, my chair arrived as promised and it is superb! Perfect for my physical needs and a beautiful compliment to the sitting-room.
A separate demo (with free cream tea and a gift) was requested, resulting in more items sold to other residents which speaks for itself. Well deserved, continuing business success in challenging economic times.
There is no doubt in my mind that this is a very special family company for whom distance means nothing and quality is everything.
December 1, 2025
Unprompted review
Reply from Comfort Plus Products
Thank you so much for such a thoughtful and detailed review. It truly means a great deal to hear about your experience with us over the years.
We have always believed that looking after our customers doesn’t end after a purchase, so I’m delighted that our team could help with your bed even after 13 years, and that your new riser recliner chair is providing the comfort and support you need. Ensuring every customer receives the time, care and attention they deserve is something we take great pride in.
Your kind words about our team, our service and the demonstration for the residents are very much appreciated, and I will be sure to share your feedback with everyone involved. Thank you again for your continued trust and support.
Best regards,
Jamie Farrar
Managing Director, Comfort Plus Products
Good products and service.
Excellent service in delivery .
Followed up by very good response, even to trivial matters.
November 28, 2025
Unprompted review
Reply from Comfort Plus Products
Thank you for your lovely review.
Our aftercare service is something we take great pride in and I am glad it delivered to the highest standard.
Best Regards
Jamie Farrar
Managing Director
Comfort Plus
What a nice surprise …
I really didn't have time for the visit and was sure my residents would not be interested.
I was wrong, Chris and Grant were really wonderful great fun and knowledgeable.
The products are very good quality and come with lots of colour choices and added extras.
November 24, 2025
Unprompted review
Reply from Comfort Plus Products
Thank you for taking the time to leave such a lovely review. I’m so pleased to hear that Chris and Grant made the visit enjoyable and engaging for both you and your residents. Our team works hard to make demonstrations informative, relaxed and worthwhile, so it’s great to know they exceeded expectations.
I’m also delighted that the quality and choice in our products stood out to you. We really appreciate your feedback and the opportunity to visit your community.
Best regards,
Jamie Farrar
Managing Director, Comfort Plus Products
A time to remember with pleasure
Everybody I had dealings with made it their business
to be as helpful as possible and they made my
experience a relaxing and pleasurable time
November 18, 2025
Unprompted review
Reply from Comfort Plus Products
We genuinely care about making the whole journey as smooth and supportive as possible for our customers, so it’s wonderful to know the team delivered that for you.
Best regards,
Jamie Farrar
Managing Director, Comfort Plus Products
Review for Ian and George
Review for Ian and George – Comfort Plus
I recently watched a demonstration by Ian and George from Comfort Plus and was absolutely amazed at how engaging and professional they were. Their interaction with the residents was fantastic — they were patient, friendly, and made sure everyone felt involved and valued throughout the session.
Their product knowledge was outstanding, and they answered every question with confidence and clarity. What stood out most was how naturally they encouraged residents to participate in the demonstrations, creating a fun and inclusive atmosphere.
Overall, I was thoroughly impressed with their service and presentation. Ian and George are a real credit to Comfort Plus!
November 12, 2025
Unprompted review
Reply from Comfort Plus Products
Thank you very much for your kind words and for taking the time to share this review. I’m delighted to hear how positively Ian and George’s demonstration was received and that the residents felt so engaged and involved throughout the session.
Creating a welcoming, informative and enjoyable experience for residents is something we place great importance on, and it’s wonderful to know that came across so clearly. I will be sure to pass your feedback on to Ian and George — they’ll be very proud to hear it.
We’re very grateful for the opportunity to visit your community and truly appreciate your support.
Best regards,
Jamie Farrar
Managing Director, Comfort Plus Products
Ian and George were so good that i was…
Ian and George were so good that i was captivated from the beginning to the end - very knowledgeable about their products and answered all my questions.
The residents were interacting with them the whole time and asked questions and received the answers that they were happy with.
Service is supreme and the team knows their equipment like the back of their hands
November 12, 2025
Unprompted review
Reply from Comfort Plus Products
Thank you for your fantastic review. I’m delighted to hear that Ian and George delivered such an engaging and informative presentation, and that the residents enjoyed interacting with them and having their questions answered.
Our team takes great pride in knowing our products inside out and, most importantly, in making sure customers feel comfortable and well informed. It’s wonderful to hear that the service stood out for you.
We truly appreciate your feedback and support.
Best regards,
Jamie Farrar
Managing Director, Comfort Plus Products
Very satisfied customer
When Kayne and David visited my retirement flat and gave a demonstration, in particular the made to measure chairs, they made it fun and informative. I ordered a chair and the whole experience from order to delivery and the aftercare was amazing. I would highly recommend this company and my new chair has made a vast difference to me.
March 31, 2025
Unprompted review
Reply from Comfort Plus Products
Thank you for your lovely review. I’m so pleased to hear that Kayne and David made the demonstration both enjoyable and informative, and that your made-to-measure chair has made such a positive difference for you.
Providing a smooth experience from demonstration through to delivery and aftercare is something we care deeply about, so it’s wonderful to know the team delivered that for you. Your recommendation truly means a great deal to us.
Best regards,
Jamie Farrar
Managing Director, Comfort Plus Products
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