Phoned to discuss options for boxers to purchase for my son. Staff member very helpful. Boxers posted out within about 30 minutes of me ordering them and arrived two days later. Great product as usual... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a problem with sizes, being that a large in different types of boxers were different. As I could not return them they sent out another pair with no problem.
Company replied
Well what can I say ……. Background , I’m 57 with gravitational sag of the boys . I work where I drive a great deal and wear flame retardant corporate clothing with full flame retardant overalls on... See more
Company replied
The superlight long shorts are really, really good to wear when running. Any distance, any time of year, any where. I've worn them on short runs, road races, mountain (fell) races, ultras, big days o... See more
Company replied
Company details
About Comfyballs
Written by the company
The Most Comfortable Boxers Ever
GOT BALLS? Comfyballs was conceived and designed in Norway and is a brand that delivers real benefits. Traditional boxer trunks are not designed to keep your equipment sufficiently in place. We wanted to change that, and have developed what we believe are the most comfortable boxer trunks ever made.
SHOP NOWContact info
Unit 2B, Toll Bar, LA10 5HA, Sedbergh, United Kingdom
- 015396 22322
- info@comfyballs.co.uk
- comfyballs.co.uk
4.5
Excellent
398 reviews
Replied to 80% of negative reviews
Typically replies within 2 weeks
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They feel great :)
March 20, 2025
Reply from Comfyballs
So glad to hear that—they’re meant to! 😊 Thanks for your feedback and enjoy!
Quick, easy and good quality
Entire process was quick and easy, from ordering to when the goods were delivered... Very efficient and good quality products. Although I strongly advise the use of the sizing guide to be sure you order the right size for you!
March 17, 2025
Reply from Comfyballs
Thank you so much for your fantastic review! We're thrilled to hear that the process was quick, easy, and that you’re happy with the quality of the products.
We also appreciate the recommendation to use the sizing guide—it's always a great way to ensure the perfect fit!
Thanks again for choosing us, and we look forward to serving you again soon!
Reply from Comfyballs
Thank you for your wonderful review! We're so glad to hear that you're enjoying the comfort and feel of the material.
We appreciate your feedback and hope you continue to love your purchase!
saddle unfriendly
slightly disappointed that there is a seam underneath which makes them no good for cycling. otherwise fine.
March 10, 2025
Reply from Comfyballs
Thank you for sharing your feedback. We’re sorry to hear that the seam under the saddle makes them uncomfortable for cycling. We completely understand how important comfort is, especially during longer rides.
We appreciate your honesty, and we'll certainly pass this along to our product team for consideration. If you have any other questions or need assistance with returns or exchanges, please don’t hesitate to reach out.
Thanks again for your review!
Reply from Comfyballs
Thank you so much for your kind words! We’re thrilled to hear that you're happy with both the quality and comfort of your purchase.
We truly appreciate your feedback and hope to serve you again soon!
Reply from Comfyballs
Thank you for your great review! We’re so happy to hear that you were pleased with both the prompt delivery and the quality of the product.
We truly appreciate your feedback and look forward to serving you again soon!
I’m afraid they are far too nylon…
I’m afraid they are far too nylon feeling in texture for my liking, sorry.
February 17, 2025
Reply from Comfyballs
Thank you for sharing your feedback with us. We’re sorry to hear that the texture didn’t meet your expectations. We understand that everyone has different preferences when it comes to fabric feel.
If you’d like, we’d be happy to assist with a replacement in a different fabric that might better suits your needs. Just let us know how we can help!
Thanks again for your review, and we hope to have the chance to serve you better in the future.
Reply from Comfyballs
Thank you for your great review! We're so happy to hear that the fit is perfect and that your order was delivered quickly.
We truly appreciate your feedback and look forward to serving you again soon!
Exactly what they say on the boxer…
Exactly what they say on the boxer comfyballs lovely material very comfy customer service was great really pleased with everything
March 4, 2025
Unprompted review
Reply from Comfyballs
Thank you so much for your amazing review! We're thrilled to hear that the Comfyballs boxers are exactly what you expected and that you're loving the material and comfort. It’s also wonderful to know you had a great experience with our customer service!
We truly appreciate your feedback and are so glad you're pleased with everything. If you ever need anything else, don't hesitate to reach out.
Does what it says embroidered the…
Does what it says embroidered the waistline 'comfyballs' would recommend, i have a pair for each day of the week
February 17, 2025
Reply from Comfyballs
Thank you for your fantastic review! We’re so glad to hear that the Comfyballs do exactly what they promise. It’s awesome to know you have a pair for every day of the week!
We truly appreciate your recommendation and your continued support. If you ever need more, you know where to find us!
A treat purchase
They are expensive, so they'll only ever be a treat purchase, but the new patterns are hard to resist.
February 3, 2025
Reply from Comfyballs
Thank you for your review! We completely understand—while our products are a bit of a splurge, we’re so glad to hear the new patterns are tempting you. We strive to offer both style and comfort, making them a worthy treat when you’re looking for something special.
Thanks for choosing us, and we hope you enjoy your purchase!
Good quality clothing delivered in…
Good quality clothing delivered in timely manner.
February 3, 2025
Reply from Comfyballs
Thank you for your great feedback! We're so happy to hear that you’re pleased with the quality of the clothing and the timely delivery.
We truly appreciate your support and look forward to serving you again soon!
Top drawer service
Hi
Prompt, efficient and no nonsense service.
Was also very happy to receive helpful personal emails to resolve product availability options.
Emily is a Star by the way!
Stevie G.
February 10, 2025
Reply from Comfyballs
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a prompt and efficient experience with us. It’s great to know that Emily was able to assist you with the product availability options—she truly is a star! 😊
We really appreciate your kind words and look forward to assisting you again in the future!
Reply from Comfyballs
Thank you for the amazing review! We’re so happy to hear that you think our underwear is the best. Your feedback means a lot to us!
We truly appreciate your support and hope you continue to love them!
Reply from Comfyballs
Thank you for sharing your thoughts! We're thrilled to hear that Comfycel is the most comfortable option for you. Comfort is our top priority, and it's great to know we’re hitting the mark!
Thanks for your feedback, and we hope you continue to enjoy the comfort of Comfycel!
Reply from Comfyballs
Thank you for your fantastic review! We’re so glad to hear you’re pleased with both the service and the quality of the product. Efficiency and top-notch quality are what we always strive for, so it’s great to know we hit the mark!
We appreciate your feedback and look forward to serving you again soon!
Reply from Comfyballs
Thank you for your feedback! We’re so glad to hear you found our website efficient and our delivery service up to standard. We always aim to make the shopping experience as smooth as possible.
We truly appreciate your support and hope to serve you again soon!
Reply from Comfyballs
Thank you for your great feedback! We’re so glad to hear that you found our service quick, clear, and efficient.
We truly appreciate your support and look forward to serving you again soon!
The pants are good quality, but too big.
The pants are good quality. However, I went by the site sizing guide and they are far too big. I probably need 2 sizes down, but I won't be wasting another £22 to find out. It's a shame as I tglhought these were what I had been looking for.
I changed this review from 2 to 4 stars after contacting customer service. Customer care is second to none. Nikki put a new pair of the correct size in the post straight away and I received them the next day. Sorry I can't give 5 stars as the price is prohibitive for many people.
January 2, 2025
Reply from Comfyballs
Hi Colin, Thank you for your feedback! We're glad to hear you liked the quality of the pants, but we're sorry to hear about the sizing issue. If you would like email nikki@solosport.co.uk with what size you would like we can sort something out for you, we are here to help. Thanks
Not much difference than regular underwear
Underwear is comfortable but no real difference than ordinary pants and at three times the cost the ain’t worth it
January 16, 2025
Reply from Comfyballs
Thank you for your feedback! We’re glad you found the underwear comfortable, but we’re sorry to hear that it didn’t meet your expectations in terms of value. Our products are designed with premium materials and features to enhance comfort and durability. If there’s anything specific you were looking for, we’d love to help find a better fit for you. Let us know how we can improve!
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