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Comfybedss Reviews 2,143

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,051 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting that items like beds and mattresses are well-made, sturdy, and look great, often exceeding expectations. The delivery service is consistently highlighted as professional, efficient, and careful, with many appreciating the helpful and polite staff who often go the extra mile to place items in the desired room. Reviewers also commend the communication throughout the process, from ordering to delivery, and the overall service is described as brilliant and hassle-free. However, some people experienced significant delays in delivery, with orders taking weeks longer than initially stated, and a lack of communication regarding updates was a concern for a few. A small number of customers also reported receiving damaged items or incorrect orders, and some found the cancellation policy to be inflexible.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the professionalism and... See more

Product

Clients share positive opinions on product quality, with many reviewers expressing satisfaction with the... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Staff

Consumers find staff to be positive, with many reviewers praising the politeness, professionalism, and... See more

Service

Customers consistently note positive experiences with service, often praising the helpfulness and politeness... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Maruf & Aky did a great job - phoned ahead of their arrival and found my house easily. They were friendly and careful manoeuvring the bed into my house. The automated emails for booking needs work... See more

Company replied

Rated 4 out of 5 stars

Very happy with the bed. Good quality. Easy to build. I was disappointed with the lead time for delivery. The website suggests delivery will be in 8 days, but in fact it was 3 weeks. There was als... See more

Company replied

Rated 4 out of 5 stars

For the price the bed is fair value for money. The mattress is described as medium to firm - I’d say it’s definitely medium bordering on soft. It’s a very deep mattress - almost too see because the fi... See more

Company replied

Rated 4 out of 5 stars

The ordering process was very easy, and there was great communication for the shipping updates. It did take several weeks to get the mattress and bed, but that was communicated with the first shipping... See more

Company replied


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Furniture Store
  5. Mattress Store

Our Promise to You

Written by the company

We're Committed to Our Customers
At Comfybedss, our customers are at the heart of everything we do. We promise to deliver quality products, reliable service, and a seamless shopping experience every time. Your trust means everything to us, which is why we’re committed to being transparent, responsive, and going above and beyond to ensure your satisfaction. Thank you for choosing us, we’re here to make your experience the best it can be.

Our Shipping Promise

Free 2-Man Room Of Choice Delivery

Experience hassle-free delivery with our premium service! Our skilled 2-man team will deliver your order directly to your room of choice, ensuring careful handling and precise placement. Whether it’s the master bedroom or a guest room, we take care of the heavy lifting so you don’t have to. All at no extra cost – because convenience and customer satisfaction are our priority!

Contact info

FLASH SALE ⚡️

15% Off Site-wide With Code: EXTRA15

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

I found exactly what I wanted and the…

I found exactly what I wanted and the delivery was well organized and on time.

May 25, 2026
Unprompted review
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Reply from Comfybedss

Thanks for your feedback, we’re really glad you found exactly what you were looking for and that the delivery went smoothly and on time 😊

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

2 lovely guys delivering my new ottomam…

2 lovely guys delivering my new ottomam bed base today. Delivered with respect and put directly into room as I live in a bungalow. Offered them a pepsi max as it's such a hot day which they were grateful for. 5* Great service thankyou.

May 26, 2026
Unprompted review
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Reply from Comfybedss

Thank you so much for your lovely 5-star review.

We’re really pleased to hear the delivery team looked after you and placed your new ottoman bed base directly into the room. We’ll be sure to pass your kind words on to them, they’ll really appreciate it.

Thanks again for choosing us.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Thank you

Thank you . we are happy with our beds. we first ordered one and then after month second for daughter's room . Te quality is really good , easy to assemble . the only delivery took around the week but it worth it

May 25, 2026
Unprompted review
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Reply from Comfybedss

Thank you so much for your lovely review.

We’re really pleased to hear you’re happy with both beds and that you found them good quality and easy to assemble. It’s great to know you came back to order another for your daughter’s room too.

We appreciate your patience with the delivery and are glad to hear it was worth the wait.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Premium beds 10/10

Excellent communication, quick and efficient. Happy to make a bespoke order for divan height. Delivered promptly. Very happy with my new bed! Premium hotel feel without the premium price tag. Would recommend and will be purchasing again. 10/10

May 18, 2026
Unprompted review
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Reply from Comfybedss

Thanks so much for your lovely feedback, we’re really glad you’re happy with your bespoke bed and the service 😊

Regards
Comfybedss Customer Support

Rated 4 out of 5 stars

Good quality and good delivery

Good quality and good delivery

May 22, 2026
Unprompted review
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Reply from Comfybedss

Thanks for your feedback, we’re really glad you’re happy with the quality and delivery 😊

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Good service

Good and quick communication, bed is as described and nonissies at all, highly recommend

May 23, 2026
Unprompted review
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Reply from Comfybedss

Thanks for your feedback, we’re really glad everything went smoothly and that the bed was exactly as expected 😊 We really appreciate the recommendation.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Good communication

Good communication

May 21, 2026
Unprompted review
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Reply from Comfybedss

Thanks for your feedback, we’re really glad you were happy with the communication 😊

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Absolutely love our super king bed and…

Absolutely love our super king bed and zip tog matresses.
Everything has been superb. Thank you. Delivery was excellent and communication has been spot on.

May 24, 2026
Unprompted review
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Reply from Comfybedss

Thanks so much for your lovely feedback, we’re really pleased you’re loving your new super king bed and zip and link mattresses 😊

Great to hear everything from communication through to delivery was spot on. Enjoy your new bed.

Regards
Comfybedss Customer Support

Rated 3 out of 5 stars

Guys left bed where required

Delivery Guys left bed where required. I Haven't installed it yet. Realised the fittings are missing , Feet , Clips and Headboard Locator Bolts. Have sent Email to Comfybeds. Instructions are also difficult to understand.

May 11, 2026
Unprompted review
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Reply from Comfybedss

Thanks for your feedback, we’re glad the delivery team placed the bed where needed.

We’re sorry to hear the fittings were missing and that the instructions weren’t clear. We understand how frustrating this is and our team will look into your email to get the missing parts sorted for you.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

On time delivery

Bed arrived on time as promised and the delivery guys took the bed straight to our second floor bedroom

May 23, 2026
Unprompted review
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Reply from Comfybedss

Thanks for your feedback, we’re really glad everything arrived on time and that the delivery team got the bed safely up to your bedroom for you 😊

Regards
Comfybedss Customer Support

Rated 4 out of 5 stars

For the price the bed is fair value for…

For the price the bed is fair value for money. The mattress is described as medium to firm - I’d say it’s definitely medium bordering on soft. It’s a very deep mattress - almost too see because the fitted sheets do t cover it properly and you can’t get ‘deep fit’ fitted sheets for a small double. It’s looks nice and my son likes it so all in all we’re happy.

May 23, 2026
Unprompted review
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Reply from Comfybedss

Thanks for your detailed feedback, we’re really glad you and your son are happy with the bed overall 😊

We appreciate your comments regarding the mattress feel and depth as comfort can be quite personal from customer to customer. It’s great to hear you’re pleased with the look and overall value for money.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

On time,polite,helpful people

May 23, 2026
Unprompted review
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Reply from Comfybedss

Thanks for your feedback, we’re really glad the team were polite and helpful and that everything arrived on time 😊

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Excellent

Plenty of choice of product. Provided with delivery date, received updates re my order. Delivery was on time, delivery guys were polite and professional. The quality of the product is exceptional for the price.

May 11, 2026
Unprompted review
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Reply from Comfybedss

Thank you for your lovely review. We’re so pleased to hear you were happy with the choice of products, delivery updates and overall service. It’s great to know the delivery team were polite and professional, and that you’re happy with the quality and value of your order.

Regards
Comfybedss Customer Support

Rated 4 out of 5 stars

Prompt service and a good product which…

Prompt service and a good product which provides value for money.

May 18, 2026
Unprompted review
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Reply from Comfybedss

Thank you for your kind review. We’re really pleased to hear you were happy with the prompt service and that you feel your product offers great value for money.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Good experience

Good experience, great team and service

May 18, 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thank you for your kind review. We’re really pleased to hear you had a good experience and were happy with the service from our team.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Very comfortable

Very comfortable, more substantial than I’ve seen on other beds. And a great nights sleep. First class.

May 18, 2026
Unprompted review
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Reply from Comfybedss

Thanks so much for your feedback, we’re really pleased to hear you’re enjoying the comfort and quality of your new bed 😊

It’s great to know it stood out compared to others you’ve seen and most importantly that you’re getting a great night’s sleep.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

5 star service

From ordering to delivery it has been a 5 ⭐ sevice, great communication, very happy with my ottoman bed, it's given me the storage I've been needing for so long now.
Would use this company again, highly recommend.

May 15, 2026
Unprompted review
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Reply from Comfybedss

Thanks so much for your lovely feedback, we’re really pleased you’re happy with your new ottoman bed and the extra storage it’s given you 😊

It’s great to hear everything from ordering through to delivery went smoothly. We really appreciate the recommendation and would love to welcome you back again in the future.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Happy customer

Great bed, sturdy and fit the measurements of a small child bedroom. Nice delivery service too

May 16, 2026
Unprompted review
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Reply from Comfybedss

Thanks for your feedback, we’re really glad the bed was the perfect fit for the room and that you’re happy with the quality and sturdiness 😊

Great to hear the delivery service went smoothly too.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

Easy ordering process online

Easy ordering process online, delivered straight to my sons bedroom and pre built (just headboard and feet to attach). Bed is solid and looks of good quality. Would recommend 👍🏼

May 15, 2026
Unprompted review
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Reply from Comfybedss

Thanks so much for your feedback, we’re really glad the ordering and delivery process was easy for you and that your son is happy with the bed 😊

Great to hear you’re pleased with the quality and sturdiness as well. We really appreciate the recommendation.

Regards
Comfybedss Customer Support

Rated 5 out of 5 stars

very good quality bed and mattress

Easy ordering process, very good quality bed and mattress!

May 8, 2026
Unprompted review
Comfybedss logo

Reply from Comfybedss

Thanks for your feedback, we’re really glad you found the ordering process easy and that you’re happy with the quality of your bed and mattress 😊

Regards
Comfybedss Customer Support

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