Comfysleepers Reviews 196

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 213 reviews, reviewers had a great experience with this company. Customers are really happy with the products, especially highlighting the quality and comfort of the cooling blankets and butterfly pillows. Many people found that these items significantly improved their sleep and provided effective cooling, with some describing them as "life-changing." The customer service also received high praise for being helpful, responsive, and ensuring customer satisfaction. However, some customers experienced issues with their orders, such as receiving incorrect sizes or colors, or having items missing from their delivery. There were also a few instances where people felt the cooling blankets did not live up to their claims, or that the product quality, like pilling, was not as expected.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the cooling blankets,... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of products like... See more

Order

Clients share ambiguous opinions on order. Many customers report positive experiences, noting easy ordering... See more

Customer service

Consumers generally express satisfaction with customer service, highlighting its helpfulness and efficiency.... See more

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers praised quick delivery, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can honestly say that Comfysleepers cares about making their customers happy. They went out their way to help me make my kids happy with their blanket trust me my son loves his comfortable cover. Yo... See more

Company replied

Rated 5 out of 5 stars

I have had a problem for a long time, waking up each morning with a stiff sore neck. I have tried lots of different pillows, nothing seemed to make much difference, until I purchased Comfysleepers But... See more

Company replied

Rated 5 out of 5 stars

I bought a comfy sleepers cooling blanket during a buy one get one free offer and I couldn’t be happier. I was a little unsure at first as I have ordered items from other websites and have either be... See more

Company replied

Rated 5 out of 5 stars

I was skeptical about these at first until someone at work had theirs delivered and you could immediately feel how cold it was. I've ordered several of these and given them as gifts during the hea... See more

Company replied



Contact info

4.2

Great

TrustScore 4 out of 5

196 reviews

5-star
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Replied to 89% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I ordered this pillow for my husband to…

I ordered this pillow for my husband to help with his snoring and thought why not I’ll order one too - I have a slipped disc and I’m having to sleep on my back with legs on pillows so this has really helped me to do this (I am normally a side sleeper, I can still sleep on my side too)
It’s so comfortable and stays in shape. It has definately helped reduce my husbands snoring, I am so glad I got us both one.

August 15, 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for sharing your experience! We’re thrilled to hear that the pillows have been such a help — both for your comfort with your slipped disc and in reducing your husband’s snoring. 💙

It’s wonderful to know you’re both sleeping better and that the pillow is keeping its shape while supporting different sleeping positions.

We’re so glad you decided to get one for each of you — and even happier to know they’re making a real difference!

Rated 5 out of 5 stars

U need this

Easy website. Fast correct delivery.
OMG🥰
The material feels awesome on you like its not there. I love it and only use it for a blanket. I want to get them for all my peeps! Seriously, i love the blanket. Im a hot 🥵person. Amazing online buy- to me.

July 30, 2025
Unprompted review
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Reply from Comfysleepers

OMG 🥰 — thank you so much for this amazing review! We’re thrilled to hear that you love your blanket and that it keeps you cool and comfy, especially since you describe yourself as a “hot person.”

It’s wonderful to know the material feels so light and soft, and we love that you’re already thinking of getting them for your loved ones too. 💙

We’re so happy this has been such a great online buy for you!

Rated 5 out of 5 stars

These cooling blankets really work

These cooling blankets really work! I saw the ad on Facebook and decided to place an order. It was BOGOF. The website was super easy to navigate and my blankets arrived quickly! We haven’t used any other blanket since we got these ones. I’ve finally been able to sleep through the night thanks to the cooling blanket! I highly recommend them if you have trouble sleeping due to being overheated. I’ve told all of my family and friends about them! My son tried mine and now he wants one!

July 7, 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for your wonderful review! We’re thrilled to hear that your cooling blankets are helping you sleep comfortably through the night. 😄

It’s amazing to know that your family and friends are enjoying them too! We truly appreciate you sharing your experience and recommending us — your support means the world.

Rated 5 out of 5 stars

Lovely Pillow

Arrived quickly - very comfortable pillowcase

August 1, 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for your kind review! We’re delighted to hear that your pillowcase arrived quickly and that you’re finding it comfortable. 😊

We truly appreciate your support!

Rated 1 out of 5 stars

Run. Don't buy from them

Would not recommend if there is any returns required. My item came damaged to me. Zipper was broken on the pillow case. Emailed them on the same day. The process has been disgusting and prolonged. Every excuse for them to not give me back my money. It's China crap too. Not worth the money.

August 14, 2025
Unprompted review
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Reply from Comfysleepers

We’re very sorry to hear about your experience and sincerely apologize for the inconvenience caused. Your concern has been escalated to our resolution team, and they will review the matter carefully and get in touch with you shortly to assist further.

Thank you for your patience while we work to make this right.

Rated 5 out of 5 stars

Love the blankets and pillow cases

Love the blankets and pillow cases. Nice and cool for a hot summer. Small issue (missing blanket) with the order but their customer service team were able to look into quickly and resolve the problem to my satisfaction.

August 8, 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for your wonderful review! 🌟 We’re thrilled to hear you’re loving the blankets and pillowcases, and that they’re keeping you nice and cool this summer.

We also appreciate your patience while we resolved the missing blanket — we’re glad our team could sort it out quickly for you. Your kind words mean a lot to us! 💛

Wishing you many more comfy and cool nights ahead,

Rated 4 out of 5 stars

Good customer service…check measurements

The ordering and shipping process was easy and pretty fast. When I received the blankets, they were much smaller than expected. The company is working with me to resolve the situation which is great. I look forward to getting a size I can use.

August 12, 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for your thoughtful review and valuable feedback. We truly appreciate you taking the time to share your experience with us and are glad to hear we’re assisting you.

Rated 5 out of 5 stars

Triple digits and these blankets help me sleep good at night

I bought two blankets and I live in Northern Cali where in July it is still about 90 degrees when I go to sleep and these blankets help me fall asleep and are very comfy. My dog even loves it and will lay on it while I’m at work during the day.

August 1, 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for your 5-star review! 🌟 We’re so glad to hear the blankets are keeping you comfortable even in the Northern California heat — and it’s wonderful that your dog enjoys them too! We truly appreciate your support. 💛

Rated 5 out of 5 stars

Great product and reliable customer service

I have nothing but positive feedback for this company.
I ordered the cooling blanket on a bogof deal and I'm really impressed with them, they work brilliantly. Even when it was scorching at night and you didn't even need a blanket it was still more comfortable to lay on the top of it than the bed alone.
We all really like how light they are especially my elderly parents who struggle with duvets etc being too heavy on legs.
The blanket washes really well and dried quickly. I have since bought more.
I also contacted comfy sleep by email and their customer service were brilliant with a quick and helpful response to my query.

August 11, 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for your wonderful 5-star review! 🌟 We’re delighted to hear the cooling blankets have been such a hit — from the comfort during those hot nights to the lightweight feel your parents enjoy. We’re also glad our customer service team could assist you quickly and helpfully. Your continued support truly means a lot to us! 💛

Rated 5 out of 5 stars

These are SOOOO good !!!

These are SOOOO good !!!! I’ve just bought two more!!! 😂😂 I would struggle to sleep without mine. I now have 4 king size is HUGE! 😆 they do everything they claim to do. I’m so happy best sleep ever and I overheat and have severe neuropathy!! Ps ( bonus if ur pet sleeps with u the hairs don’t stick to the blanket) 🤫 .. Customer service is AMAXING too

August 8, 2025
Unprompted review
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Reply from Comfysleepers

Wow — thank you so much for the amazing 5-star feedback! 🌟 We’re thrilled to hear how much you’re loving the blankets (and that you’ve stocked up with four king sizes!). It’s wonderful to know they’re helping you stay comfortable, sleep better, and even handle the heat despite your neuropathy. And yes — pet hair resistance is definitely a bonus! 🐾 We’re so glad you’ve had a great experience with our customer service too. Your support means the world to us! 💛

Rated 5 out of 5 stars

Been using it for couple days and I…

Been using it for couple days and I love how soft and nice this blanket makes me feel 10/10 products

August 11, 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for your wonderful feedback! We’re thrilled to hear you’re enjoying the blanket and that it makes you feel so soft and comfortable. Your support truly means a lot to us.

Rated 5 out of 5 stars

I ordered the buy one get one

I ordered the buy one get one. Got and I have used them. I love and there light weight. I will be ordering again soon.

July 8, 2025
Unprompted review
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Reply from Comfysleepers

Thank you for your feedback. We’re pleased to hear that you’re enjoying the blankets and their lightweight design. We appreciate your support and look forward to serving you again in the future.

Rated 1 out of 5 stars

One born every minute . . . .

maggieb.tpa.shop@gmail

I live in Florida, it's summer, and I fell for the commercials. I am very disappointed. These blankets do NOT keep you cool. I now have two very pretty light blankets. I haven't even tried for a return or refund, and having read several reviews, I'm pretty sure I'd be wasting my time.

August 3, 2025
Unprompted review
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Reply from Comfysleepers

We’re sorry to hear the blankets haven’t met your expectations. This isn’t the experience we want for our customers. Our Resolution Team would like to review your order and see how we can help

Rated 5 out of 5 stars

Customer service

Customer service. I ordered my Comfysleepers. It was buy one get the second free. I only received one. I reached out to the customer service representative and within a week I had my missing sheet. I was a little unsure about it. I am a hot sleeper but once I got my sheet I tired it out boy does it really work. I am having great cool sleeps now. Thank you Comfysleepers for making these great sheets

July 25, 2025
Unprompted review
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Reply from Comfysleepers

Thank you for sharing your experience. We’re glad our team was able to promptly resolve the issue with your order and that you’re now enjoying cooler, more comfortable sleep with your new sheets. Your feedback means a great deal to us.

Rated 5 out of 5 stars

These cooling blankets work

The ordering process was easy, the blankets arrived in good time and match the description, they are cooling and I've slept much better since I've had them

July 21, 2025
Unprompted review
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Reply from Comfysleepers

Thank you for your feedback. We’re pleased to hear that your blankets arrived promptly, met your expectations, and have helped improve your sleep. We appreciate your support.

Rated 5 out of 5 stars

You need one of these cool blankets

I have to say I was dubious when I saw the advert as I suffer with the heat and especially sleeping in the heat and have tried so many things, ordered a blanket and what a difference it has made to my life, I sleep so much better as it is light and so cool and silky, I have a fan on too which makes it cooler, my husband has now ordered 2 more with the 2 for 1 offer so I can have one for the sofa and one at my in laws when we visit, I thoroughly recommend getting one.

August 10, 2025
Unprompted review
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Reply from Comfysleepers

Thank you for your detailed feedback. We’re pleased to hear that the cooling blanket has made such a positive difference to your comfort and sleep, and that you’ve found it light, cool, and silky. We truly appreciate your recommendation and your continued support.

Rated 5 out of 5 stars

Great Customer service.

As I have a SIL who is suffering with heat related issues we decided to take advantage of the BOGOF offer, but I accidentally ordered the wrong size. I contacted the customer service team who replied very quickly and we discussed several solutions to help resolve my issue and to get the right sizes needed. The ones delivered are great especially in the current heat as I still like a blanket (was a one leg out person) on but these are very lightweight and are helping with both the heat and the cover needed.

August 8, 2025
Unprompted review
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Reply from Comfysleepers

Thank you for your feedback. We’re glad our customer service team was able to assist you promptly in resolving the sizing issue and that you’re enjoying the blankets’ lightweight comfort during the heat. We appreciate your support.

Rated 5 out of 5 stars

Customer service team do a good job.

After speaking with customer service about a delivery which went wrong, they looked into the issue and kindly despatched a new set of blankets to me. I received these in good time. The blankets were the cooling variety and after my first use last night I am very happy that I made the purchase. They are very soft and comfortable. The communication with the customer service was impeccable and I would be very happy to recommend the product to friends and family.

August 8, 2025
Unprompted review
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Reply from Comfysleepers

Thank you for your feedback. We’re pleased to hear that our customer service team was able to promptly resolve the delivery issue and that you’re enjoying the softness and comfort of your cooling blankets. We truly appreciate your recommendation and support.

Rated 5 out of 5 stars

My new favorite blanket!!! Thank u

I bought this only because there was a buy one get one deal and a 20% discount on the first item. Im not one to buy cooling blankets as there has been so many fakes or wannabe ones out there. But because it only cost me $85 and I can get 2 of them of different sizes i said why not? Its my favorite color and the material is one I like the feel of. I dont regret a single cent and I feel like they got scammed with how little I payed I honestly. This product does truly work. I dont wake up from a nap or sleep feeling like im soaking wet and hot as can be when the humidity in my room is 86°F and the room temp is almost 80°F. Ive always ran hot when sleeping my exs classify me as a little furnace it comes in handy during the winter but these summers can be hars without an ac. The material is super slick/smooth. It comes air tight packaged and minimal material used shipping so no waste of product for those that are eco friendly people. Each blanket also came with a eye mask, ear plugs in the same color as the blanket ( ear plug color matching made my day) and a what I believe is a silk hair tie crunchy which is absolutely amazing and not cheap quality like most company hand out for free with products. All in all im super satisfied.

August 5, 2025
Unprompted review
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Reply from Comfysleepers

Thank you for sharing such a detailed review. We’re delighted to hear that the blankets have exceeded your expectations in both comfort and quality, and that you’re enjoying the extra items included. It’s wonderful to know they’ve helped you stay comfortable even in the heat. We truly appreciate your support and recommendation.

Rated 1 out of 5 stars

Scammers, do not buy anything from this company

I ordered what I thought were pillows but received pillowcases. Okay, my error but when I tried to return these, I wasn’t allowed, all because they weren’t faulty. So now left with butterfly pillowcases which are no use whatsoever and out of pocket by £36

June 30, 2025
Unprompted review
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Reply from Comfysleepers

We are so sorry to hear about your experience, and we sincerely apologize for the inconvenience and frustration this has caused. We understand your disappointment with receiving pillowcases instead of pillows, and the inability to return them.

One of our resolution specialists will be reviewing your case and will be in touch with you shortly to discuss possible solutions. We appreciate your patience and understanding.

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