Comfysleepers Reviews 196

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 213 reviews, reviewers had a great experience with this company. Customers are really happy with the products, especially highlighting the quality and comfort of the cooling blankets and butterfly pillows. Many people found that these items significantly improved their sleep and provided effective cooling, with some describing them as "life-changing." The customer service also received high praise for being helpful, responsive, and ensuring customer satisfaction. However, some customers experienced issues with their orders, such as receiving incorrect sizes or colors, or having items missing from their delivery. There were also a few instances where people felt the cooling blankets did not live up to their claims, or that the product quality, like pilling, was not as expected.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the cooling blankets,... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of products like... See more

Order

Clients share ambiguous opinions on order. Many customers report positive experiences, noting easy ordering... See more

Customer service

Consumers generally express satisfaction with customer service, highlighting its helpfulness and efficiency.... See more

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers praised quick delivery, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can honestly say that Comfysleepers cares about making their customers happy. They went out their way to help me make my kids happy with their blanket trust me my son loves his comfortable cover. Yo... See more

Company replied

Rated 5 out of 5 stars

I have had a problem for a long time, waking up each morning with a stiff sore neck. I have tried lots of different pillows, nothing seemed to make much difference, until I purchased Comfysleepers But... See more

Company replied

Rated 5 out of 5 stars

I bought a comfy sleepers cooling blanket during a buy one get one free offer and I couldn’t be happier. I was a little unsure at first as I have ordered items from other websites and have either be... See more

Company replied

Rated 5 out of 5 stars

I was skeptical about these at first until someone at work had theirs delivered and you could immediately feel how cold it was. I've ordered several of these and given them as gifts during the hea... See more

Company replied



Contact info

4.2

Great

TrustScore 4 out of 5

196 reviews

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Replied to 89% of negative reviews

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Rated 5 out of 5 stars

Fantastic cooling blanket,lovely…

Fantastic cooling blanket,lovely material. company very quick to respond to any concerns you have, also such a great offer of having buy 1 get 1 blanket free.
Would definite buy again
Thanks very much

August 1, 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for your fantastic 5-star review! We're thrilled to hear you're enjoying the cooling blanket and that our team was able to support you quickly.

It means a lot to us that you'd buy again — we truly appreciate your kind words and support.

Rated 5 out of 5 stars

Highly recommend

Brillant cold blanket for the summer and great customer service

August 1, 2025
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Reply from Comfysleepers

Thank you so much for the wonderful 5-star review! We're so glad to hear you're enjoying the cold blanket and had a great experience with our customer service.

Your recommendation truly means a lot to us!

Rated 5 out of 5 stars

I was sceptical about these pillows but…

I was sceptical about these pillows but I have found it very comfortable, it has not stopped me snoring but it did help relieve some neck pain I was having in the morning. It's good for sleeping in my back and side so could really recommend them.

August 1, 2025
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Reply from Comfysleepers

Thank you so much for your 5-star review! We're really glad to hear the pillow has helped with your neck pain and that you're finding it comfortable for both back and side sleeping.

We appreciate your honest feedback — it means a lot to us, and we’re so pleased it’s made a positive difference.

Rated 5 out of 5 stars

I was apprehensive at first when trying…

I was apprehensive at first when trying to place my order. I was doing the BOGO deal for the cooling blankets, one blue and one pink. It kept showing that I would receive 2 blue, which I didn't want. Finally I was able to figure it out after contacting customer service with my issue. I received my order as I wanted and let me tell you...my daughter in law was overjoyed and ecstatic about her pink one and used it immediately!!! She loves it immensely. I absolutely adore mine too and wonder how I ever survived without this!!! Well done Comfy sleepers!!!

July 22, 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for your amazing feedback — this truly made our day! 💙💕

We’re so glad we could help get everything sorted out with your BOGO order and that both you and your daughter-in-law are loving the cooling blankets. It’s wonderful to hear how much joy and comfort they’ve brought you both!

If you ever need anything else or have any questions, we're always just a message away.

Thanks again for trusting Comfy Sleepers — and welcome to the cozy side! 😄

Rated 5 out of 5 stars

So far I love this blanket

So far I love this blanket . It’s slippery so we are getting used to that . My hubby is a very hot sleeper so he’s enjoying it as well

July 31, 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for the 5-star review! 🌟

We’re thrilled to hear you and your husband are loving the cooling blanket so far — especially that it’s helping him sleep more comfortably! It can take a little time to get used to the silky texture, but we’re glad it’s working well for you both.

If you need anything or have any questions down the road, we’re always here to help!

Rated 5 out of 5 stars

I love this blanket so much!

I love the blanket so much! It is soft and cool. The customer service is also wonderful. I highly recommend!!⭐️⭐️⭐️⭐️⭐️

July 31, 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for your lovely 5-star review! 🌟
We’re absolutely thrilled to hear you’re loving your blanket — soft, cool, and comfy is exactly what we hoped for!

Your kind words about our customer service truly mean a lot to us. 💙
Thanks again for your support and recommendation — we’re always here if you need anything! 😊

Rated 5 out of 5 stars

Love the cooling blanket

Love the cooling blanket! As a “hot” sleeper I immediately noticed less tossing and turning during the night resulting in a better nights rest!

July 31, 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for the amazing 5-star review! 🌟
We’re absolutely thrilled to hear that the cooling blanket is helping you sleep better and feel more comfortable at night — that’s exactly what we hoped for!

If there’s ever anything else we can do for you, don’t hesitate to reach out. Sleep well and stay cool! 😴❄️

Rated 5 out of 5 stars

Sheets look great and they are cooling …

Sheets look great and they are cooling the people are very nice to deal with

July 30, 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for the 5-star review! 🌟
We're thrilled to hear you're enjoying the cooling sheets and had a pleasant experience with our team — that truly means a lot to us.

If you ever need anything else or have questions, we’re always here to help!

Rated 5 out of 5 stars

Cooling blanket

I got my cooling blankets quick. They are perfect. I ordered a queen for me and a twin for my son heading to college. The twin was supposed to be blue but it came gray. I contacted customer service and the responded quickly. They wanted to make it right, so sending a blue one for my son. Customer service was easy to work with and willing to help fix the issue.

July 30, 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for your kind words and for taking the time to share your experience!

We're thrilled to hear that you and your son are enjoying your cooling blankets — and we're so glad we could quickly sort out the color mix-up for you. Your satisfaction means the world to us, and it was our pleasure to make things right.

Wishing your son all the best as he heads off to college! If there's anything else we can assist with in the future, we're always here to help 💙

Rated 5 out of 5 stars

Highly recommended

I bought two king size cooling blankets. With the intention of having one spare - but my husband is so impressed that he insists on having his own! So we sleep with one each - love them. Lovely cooling fabric. Arrived just in time for the UK heatwave. Highly recommend. Ordering two more for friends in Africa.

July 31, 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for the glowing 5-star review! 🌟

We’re absolutely thrilled to hear how much you and your husband are loving the cooling blankets — and that they arrived just in time for the UK heatwave! It’s wonderful to know they're making a real difference in your sleep comfort.

And wow — ordering more for friends in Africa? That’s the highest compliment! 😊
Thank you again for your support and recommendation. We're here anytime you need us!

Rated 5 out of 5 stars

The cool cover is brilliant

The cool cover is brilliant. Sleep has improved.

July 28, 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for the 5-star review! 🌟
We’re so happy to hear that the cool cover is working brilliantly for you and helping improve your sleep — that’s what we love to hear!

Wishing you many more restful nights ahead. 💙

Rated 5 out of 5 stars

A great buy

I was very impressed by the quality of the blankets when they arrived. And they work! First night of cool comfort sleeping with no sweating... amazing! Also the pillowcase kept my pillow cool as well. Very pleased I decided to buy these and a good offer. The spare blanket will make a nice present. The tracking system on the website is very good .

July 31, 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for the glowing 5-star review! 🌟
We’re thrilled to hear the blanket and pillowcase made such a difference from the very first night — no sweating and cool comfort is exactly what we aim for! 😊

Also glad to know you found the tracking system helpful and that the extra blanket will be put to good use as a gift.

Thanks again for your support — sweet dreams from all of us at Comfy Sleepers! 💙

Rated 5 out of 5 stars

Excellent Product and Customer Service

I bought 2 of these blankets for my daughters after I bought a different brand for myself. The Comfysleepers blankets are far superior. Both my girls sleep well and don't have any issues with being too warm. The fabric is soft and hold very little heat. The Customer Service staff is very polite and will respond quickly. Great company and product!

July 31, 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for your fantastic 5-star review! 🌟
We're absolutely delighted to hear that your daughters are loving the Comfy Sleepers blankets and sleeping comfortably through the night. It means the world to us that you find our product superior — and that our customer service left a great impression too!

We truly appreciate your trust and support. Wishing you and your family many more cool, restful nights! 💙

Rated 5 out of 5 stars

Really cool blankets and pillowcase…

Really cool blankets and pillowcase were cool soon as took out of the packaging. Been 90-100 out around here past couple weeks and staying nice and cool at night.

July 30, 2025
Unprompted review
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Reply from Comfysleepers

Thank you for the amazing feedback! We’re so glad to hear the blankets and pillowcase are keeping you cool — especially with those high temps! 🧊
Stay comfy, and let us know if you ever need anything else.

Rated 4 out of 5 stars

I ordered 2 blankets

I ordered 2 blankets. One for me and one for my son and we both love our cooling blankets. They are the best!!!

July 29, 2025
Unprompted review
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Reply from Comfysleepers

Thank you so much for your kind words! We're thrilled to hear that both you and your son are loving the cooling blankets. 💙
Enjoy, and let us know if you ever need anything else!

Rated 5 out of 5 stars

we love the blanket

we love the blanket. it really works.

July 30, 2025
Unprompted review
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Reply from Comfysleepers

We’re so happy to hear that you love the blanket and that it’s working well for you! Thanks for the great feedback 😊

Rated 1 out of 5 stars

DEFINITELY NOT A TRUSTWORTHY COMPANY

Really disappointed in this company. I researched their refund policy before I bought and I hoped that I wouldn't have to use it because there are good reviews on the cooling blanket. On reviewing it again it says "We cannot accept returns for changes of mind based on personal preferences, such as concerns about quality not meeting expectations, slight color variations, minor size differences, or individual scent preferences. For hygiene reasons, we are unable to accept returns on used items, particularly blankets and pillows." which means pretty much everything can't be returned and somehow I think they would find any excuse to not refund.

On receipt of the blanket I opened it and felt it and did not like the feel of the material. I asked to return it (I have not used it) and was offered a £10 refund or £15 credit in store. I replied saying I really didn't want to use it and they have replied now with the following....

Hi Melanie,

Thanks for getting in touch, and we appreciate your honesty.

Kindly note that, as outlined in our Terms & Conditions, items purchased during clearance events, Buy One Get One offers, or with store vouchers are excluded from our refund policy and are considered non-returnable and non-refundable.

Additionally, for hygiene reasons and in line with our return policy, we cannot accept returns for used items or based on change of mind — including matters such as personal expectations on size, feel, or quality."

Now they are offering only. £10 credit in store. Had I have known they were going to back out of a refund policy and not allow returns having just touched the blanket (not used) I would never have bought online. This to me is a company not to trust as others would immediately offer a return and refund.

Be careful as all their offers are clearance of BOGOFF which means you cannot return. I only bought one at their discount rate and apparently a return is invalid.
I very much doubt the blanket works, it feels like cheap nylon (the stuff blankets were edged in, in the 70s) I have bought a different one from another company which is much thinner, softer and as soon as you touch it one side feels ice cold. Not the case with the Comfy Sleepers Ice Cooling Calming Blankets and I can't imagine paying full price that they advertise on their website!

DEFINITELY NOT A TRUSTWORTHY COMPANY

July 29, 2025
Unprompted review
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Reply from Comfysleepers

We're truly sorry to hear about your experience and understand your frustration. Please be assured that our support team is actively reviewing your case and will follow up with you directly to help resolve this matter.
Thank you for your feedback.

Rated 5 out of 5 stars

Cooling blankets are more like heat dispersal blankets

I bought the cooling blankets on the BOGOF offer (my sister has one and I have the other). I've found rather than actively cooling, they don't retain heat. I use mine as a sofa throw as the sofa as the sofa is particularly bad for retaining heat and I was getting too hot sitting on it. Since using the cooling blanket, it's been significantly cooler and I don't overheat so easily. I've also found that if someone sits on it for hours and then walks away for a couple of minutes, the blanket doesn't retain their body heat. My sister says her dog has a proper active cooling mat but prefers the blanket and will purposely move from the mat to the blanket.

Pros:
* they disperse body heat as soon as you move
* they act as a useful blocker between a heat-retaining surface and you
* they are very silky to the touch

Cons:
* they are a bit "slippy" (they will literally start to slide between the cushions on the sofa), but you can simply adjust them every time you sit down
* they don't actively cool - they just don't retain heat
* the surface scuffs (I have rough skin on my feet and I can see where I normally put my feet just by looking at the surface of the blanket)

Overall, I'm happy with it because it does what I bought it for - stops me overheating while sitting on the sofa, and as a bonus, if anyone else sits there ahead of me, they won't warm up the seat for me.

July 29, 2025
Unprompted review
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Reply from Comfysleepers

Thanks so much for your thoughtful and honest review — we really appreciate the way you’ve highlighted both the pros and cons. It’s great to hear the blanket has been helping with heat dispersion on your sofa, and we love that even your sister’s dog is a fan!

Rated 5 out of 5 stars

Order Again

It took longer to get the item than expected. I really like these blankets. I wasn't sure I was going to. I bought it for my 8 year old granddaughter. She absolutely loves it. It is so soft and cuddly. She get so hot at night. First come the covers off then the pajamas. Since it's buy 1 Get 1 free I then had one for myself and i really like it. I am going to order more for Christmas presents.

July 17, 2025
Unprompted review
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Reply from Comfysleepers

We’re delighted to hear that both you and your granddaughter are loving the blankets — especially how soft and cuddly they are. It’s great to know they’re helping her stay cool at night, and we’re thrilled you’re planning to order more as Christmas presents 🎄🎁

We truly appreciate your support, and we’re always here if you need anything in the meantime!

Rated 5 out of 5 stars

BEST BLANKET EVER CREATED!!

I can honestly say 100% that these blankets are the most amazing things to be created. They don't absorb your body heat like most blankets do! They are cool and keep you cosy at the same time! They are perfect for hot Sleepers, if you can't get over with the hot weather, sleeping with your partner and their body heat or if you just get so hot during the night even with the window open! What's even better the BOGO deal means you can even get one for you and your partner! Once you get this blanket you won't want your heavy duvet again until winter!! I was hesitate at first as I wondered would it go warm with my body heat now I couldn't fault it. The material genuinely stays cool and keeps your body so cool but not too cold that you are freezing. You are just right in the middle between cosy and cool. I have had the best sleep these last few nights with it and I wouldn't be without it!!

If you're like me and you get too warm at night and you want a decent night sleep? Comfy Sleepers is the place to go to get yourself the best blankets ever created in my opinion for a perfect night's sleep 🥰❤️

July 24, 2025
Unprompted review
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Reply from Comfysleepers

Wow — thank you so much for this amazing feedback! 💙

We're thrilled to hear that you're loving the blanket and that it's helping you sleep better, especially during those hot nights. It means the world to us to know that it's keeping you cool, comfortable, and cosy all at once — exactly what we hoped for when designing it!

We’re so glad the BOGO deal gave you the chance to share the comfort with your partner too. Thanks again for the kind words and support — we truly appreciate it!

Wishing you many more restful nights ahead,

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