Comme Avant Reviews 

57,149
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Well well well, I’m as skeptical as they come when it comes to this type of product but oh my am I impressed!!! I ordered the essentials Bag with shampoo, deodorant, soap, teeth powder and the body... See more

Rated 5 out of 5 stars

The products are 100% natural, attention to the client is high and the reaction to problem solving is fast. The delivery is well organised and fast as well.

Rated 4 out of 5 stars

I placed the order on June 21st and received it on June 29th. I checked the package as soon as I received it and contacted customer service immediately. The pump on t... See more

Rated 5 out of 5 stars

Hi, Regular customer here. First feedback here and because you guys deserve it, I have known the brand from facebook bought my first solid shampoo because I was alerted by my girlfriend about the... See more

Company details

  1. Cosmetics Store
  2. Cosmetics Industry
  3. Dental Clinic
  4. Skin Care Clinic
  5. Wellness Center

Written by the company

Nous fabriquons des produits bio, efficaces et écologiques en France près de Marseille. Une philosophie du moins et mieux pour éliminer tout ce qui est superflu et se concentrer sur l’essentiel.


Contact info

4.8

Excellent

TrustScore 5 out of 5

57K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 77% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(57,149)

1,172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I loved my bag of products

I loved my bag of products, especially the shampoo bar, the deodorant and the tooth powder. I have made some floor cleaner with the grated soap! The shea butter smells quite strong but is a great moisturiser.

December 5, 2019
Unprompted review
Rated 5 out of 5 stars

Great products

I really love the comme Avant soaps. Will order from them again.
Merci, j'aime bien vos produits et la livraison etait tres vite.

December 3, 2019
Unprompted review
Rated 4 out of 5 stars

Surprenant !

Certainement plus naturel, surprenant au début mais j’ai m’adapter rapidement. En plus pas de conteneurs en plastique 😉

November 23, 2019
Unprompted review
Rated 5 out of 5 stars

Wonderful Products

I am Indian and from very young age my grand parents and parents started us on home made and natural products for health and our upkeep for almost everything in life so when i moved to France i wanted to still use natural and bio ptoducts and i found this site and there products are as good as i was using back in my home, natural and organic. Thanks so much for wonderful products.

November 19, 2019
Unprompted review
Rated 2 out of 5 stars

Ordered the shampoo

Poor customer service. I ordered the shampoo, which never came. I gave it 12 days, nothing received. I sent them an email telling them that I had no received anything, and could they checked the tracking number as it wasn't valid on my side. I received no response. I called them and the woman I spoke to told me to check with my post office. I told her that anything due to be delivered to me was automatically delivered and if I wasn't in a card was left. She said she would check what happened and email me back, and if it had got lost, they would send another. I received no communication from them, apart from a text telling me that I had been refunded. Two days later, still no refund showing in my Paypal account. I emailed them to that effect, no response, I called them and asked for a refund, saying I wasn't impressed with the customer service. The man I spoke to was rude, told me that they couldn't respond to emails as they were too busy! I had to argue my case saying the refund wasn't showing, and he told me he would ask the service responsible. 15 mn later, I had a refund in my Paypal account. It took three emails and two phone calls! I don't know about the goods, but the customer service is appalling, avoid.

November 15, 2019
Unprompted review
Comme Avant logo

Reply from Comme Avant

Good day,

We are sincerely sorry about this inconvenience.
Please kindly note our carrier informed today that they faced a major software issue on October 29th and 30th (the day your order was sent) this is the reason why your parcel couldn't be delivered properly.
We only received your request for a refund today and we proceeded with it right away.
Due to a high amount of emails received recently, we are sorry for the delay in our response.
We do our best to get back to each customer as soon as possible.

Thank you for your understanding.
Best regards,
Clémence

Rated 5 out of 5 stars

very good products

I bought the soap and the shampoo. I have been using these products for months now and I am extremely satisfied with them. The soap leaves my skin really soft and moisturized.

September 5, 2019
Unprompted review

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