CommercialExperts.com Reviews 17

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Business to Business Service

Written by the company

CommercialExperts.com is a leading business to business comparison service. We help savvy UK businesses save time and money by comparing a wide range of essential products and services.


Contact info

3.5

Average

TrustScore 3.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

I had a fantastic experience and just had to share! The customer service was excellent, friendly and genuine help from start to finish. What really stood out was how the lady I spoke with took the time to understand my business and my needs and guided me to speaking to the right people for a new Epos system for my cafe. They made it a simple process and stress free.
I would highly recommend and they are going to stay in contact with me in the future which is a nice touch these days!

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Card Payment System

I used Commercial Experts to help switch our card system, and the process was simple from start to finish. After my enquiry, their partner specialists contacted me, took the time to understand our business needs, and found options that helped us save money.

The agents were friendly, knowledgeable, and made everything easy to understand. I would definitely use Commercial Experts again and highly recommend them to any business reviewing their card payment systems.

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Would highly recommend!

They reached out to me at just the right time and took the effort to understand my business properly. I'd definitely recommend them to anyone looking for knowledgeable and approachable business support

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

had a really positive experience with David

had a really positive experience with David from Commercial Expert. He was polite, professional, and extremely helpful throughout the process. What stood out most was his knowledge—he clearly understood everything in detail and was able to explain things in a way that made it easy to follow.

David took the time to answer all my questions and made sure I felt confident at every step. Great customer service and a genuinely pleasant person to deal with. Highly recommend!

March 18, 2026
Unprompted review
Rated 1 out of 5 stars

AVOID LIKE THE PLAGUE!!!!

AVOID LIKE THE PLAGUE!!!!! Masquerading as ‘BrightBooks’ I thought I was providing my details to get a quote for my business. Not so. Now my personal information has been distributed to who knows how many other companies. This behaviour should be illegal in this day and age.

December 7, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid sharing your personal details

Avoid sharing your personal details. Although the website claims you’ll receive a quote shortly, they actually use your information to contact you later and try to persuade you over the phone.

October 13, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID!

I kept seeing ads for cheaper card transactions. I inpur my details. Had non stop phone calls. Answered one in work, and told them to phone back. He was very pushy on the phone. I eventually agreed to sing up with worldpay, at £1 a month, with no fees if I didn't use my machine. Fast forward to February, and I've now got a bill for £78 for not using my machine, and £20+ monthly fee. When I phoned them back to query the charges, they didn't want to know! Awful company!

November 19, 2024
Unprompted review
Rated 1 out of 5 stars

Do NOT SHARE YOUR DETAILS

Do NOT put your details into this website unless you want your phone to ring off the hook! You are not dealing with ONE company. The minute i pressed the last action button my phone has not stopped.... This is JUST website that sends out YOUR details to 100's of company's and they all want the business so they ALL call you. Even if you went with the first company that called you the rest will continue to call you... insane, at no point putting in my details was this made clear and i feel this is a breach of GDPR as i was sharing my details willingly with THEM not the rest of the country. Please report to the ICO.

June 13, 2025
Unprompted review
Rated 1 out of 5 stars

Shame I can not give a negative rating

Shame I can not give a negative rating. After this company has pretended that my details were input on there site when I didn’t do it. Peter Jones the compliance director, provide none of the requested information. When he was asked again 20 times he told someone who hasn’t got working hands the wright a letter with the details of the complaint, then he harassed me my highjacking my phone calls preventing me talking to anyone else just so he could continue his belittling attack on me. Eventually he got someone from complaints to ring me and she carried on the abusive attack on me as well as didn’t listen to a single word I was saying. So it looks like the ICO will be getting a call!

April 23, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look